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● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

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● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

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● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

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● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

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● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

AppInstitute
Location
50 St Marys Gate,
Nottingham, NG1 1QA,
United Kingdom
Website
https://www.appinstitute.com/
Phone
44 800-160-1602
Artw industry
Professional Services
Employee
Revenue

AppInstitute Technographics

AppInstitute Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by AppInstitute and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 45 AppInstitute employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that AppInstitute has purchased the following applications: Customerly for Chatbots and Conversational AI in 2019, Google Workspace (Formerly Google G-Suite) for Collaboration in 2015, WooCommerce for eCommerce in 2018 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems AppInstitute is running and its propensity to invest more and deepen its relationship with Customerly , Google , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing AppInstitute revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AppInstitute intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

AppInstitute Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customerly Legacy Customerly Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
In 2019, AppInstitute deployed Customerly as a Chatbots and Conversational AI solution on its public website. AppInstitute is a United Kingdom professional services firm with 45 employees, and the implementation was centered on web‑first conversational engagement rather than backend system replacement. The Customerly deployment embedded the Customerly chat widget across customer facing pages, with configuration of conversational flows for web lead capture and automated responses to common inquiries. Implementation work included conversation routing into a unified inbox, basic visitor tracking and tagging for segmentation, and configuration of canned replies and autoresponders to streamline inbound handling. Operational ownership was placed with marketing and customer support teams, who used Customerly to manage website leads and routine support events, and governance practices emphasized conversation tagging, assignment rules, and escalation workflows. The deployment is described as a website-centric Chatbots and Conversational AI implementation that connected web interactions to day to day support and marketing operations.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2015 2015
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Automattic Legacy WooCommerce eCommerce eCommerce n/a 2018 2018
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Data Platform CRM 2015 2015
Customer Experience CRM 2019 2019
Customer Support CRM 2017 2017
Marketing Analytics CRM 2015 2015
Marketing Automation CRM 2016 2016
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2015 2015
PPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Project Portfolio Management PPM 2017 2017
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Content Delivery Network IaaS 2018 2018
IT Decision Makers and Key Stakeholders at AppInstitute
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by AppInstitute Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD AppInstitute Technographics

AppInstitute is a Professional Services organization based in United Kingdom, with around 45 employees and annual revenues of $4.0 million.

AppInstitute operates a diverse technology stack with applications such as Customerly, Google Workspace (Formerly Google G-Suite) and WooCommerce, covering areas like Chatbots and Conversational AI, Collaboration and eCommerce.

AppInstitute has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Customerly, Google and Automattic.

AppInstitute recently adopted applications including Customerly in 2019, Hotjar in 2019 and WooCommerce in 2018, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of AppInstitute’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates AppInstitute’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete AppInstitute technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.