AppInstitute
50 St Marys Gate,
Nottingham, NG1 1QA,
United Kingdom
Nottingham, NG1 1QA,
United Kingdom
44 800-160-1602
Professional Services
AppInstitute Technographics
AppInstitute Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by AppInstitute and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 45 AppInstitute employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AppInstitute has purchased the following applications: Customerly for Chatbots and Conversational AI in 2019, Google Workspace (Formerly Google G-Suite) for Collaboration in 2015, WooCommerce for eCommerce in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AppInstitute is running and its propensity to invest more and deepen its relationship with Customerly , Google , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AppInstitute revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AppInstitute intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AppInstitute Tech Stack and Enterprise Applications
AppInstitute AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Customerly | Legacy | Customerly | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, AppInstitute deployed Customerly as a Chatbots and Conversational AI solution on its public website. AppInstitute is a United Kingdom professional services firm with 45 employees, and the implementation was centered on web‑first conversational engagement rather than backend system replacement.
The Customerly deployment embedded the Customerly chat widget across customer facing pages, with configuration of conversational flows for web lead capture and automated responses to common inquiries. Implementation work included conversation routing into a unified inbox, basic visitor tracking and tagging for segmentation, and configuration of canned replies and autoresponders to streamline inbound handling.
Operational ownership was placed with marketing and customer support teams, who used Customerly to manage website leads and routine support events, and governance practices emphasized conversation tagging, assignment rules, and escalation workflows. The deployment is described as a website-centric Chatbots and Conversational AI implementation that connected web interactions to day to day support and marketing operations.
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AppInstitute Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, AppInstitute deployed Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The implementation is visible in the company website source and serves the United Kingdom based professional services firm with about 45 employees.
The Google Workspace (Formerly Google G-Suite) deployment covers standard Collaboration capabilities including domain email via Gmail, Google Drive for file storage, Docs for document coauthoring, Calendar for scheduling, and Meet for video conferencing, with administration performed through the Google Admin console. Configuration and governance emphasize centralized account provisioning, group sharing controls, and shared Drive collaboration to support organizational workflows and cross-team content collaboration across the company.
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AppInstitute eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2018 | 2018 |
In 2018, AppInstitute deployed WooCommerce, provided by Automattic, as the eCommerce engine on its website. The WooCommerce implementation is embedded in AppInstitute's WordPress site and delivers core eCommerce capabilities including product catalog, shopping cart, checkout, and order management.
Deployment is realized as a plugin-based architecture within the WordPress hosting environment, configured and managed through the WordPress administration console. Configuration work focused on product listings, pricing and tax rules, shipping settings, checkout flow customization, and administrative order processing. The implementation uses category-aligned extensibility for payments, reporting, and plugin-based feature expansion without naming specific third party integrations.
Operational ownership spans the web, marketing, and customer support functions within the UK-based organization, who manage catalog updates, promotions, and order fulfillment workflows. Governance relies on WordPress user roles and site administration processes to control product publication and transactional configuration. The AppInstitute WooCommerce eCommerce deployment aligns the application with commercial and customer engagement functions rather than back office ERP integration.
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AppInstitute CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Data Platform | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2016 | 2016 |
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AppInstitute ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2015 | 2015 |
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AppInstitute PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2017 | 2017 |
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AppInstitute IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at AppInstitute
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by AppInstitute Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from AppInstitute IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the AppInstitute digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD AppInstitute Technographics
AppInstitute is a Professional Services organization based in United Kingdom,
with around 45 employees and annual revenues of $4.0 million.
AppInstitute operates a diverse technology stack with applications such as
Customerly, Google Workspace (Formerly Google G-Suite) and WooCommerce,
covering areas like Chatbots and Conversational AI, Collaboration and eCommerce.
AppInstitute has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Customerly, Google and Automattic.
AppInstitute recently adopted applications including
Customerly in 2019, Hotjar in 2019 and WooCommerce in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of AppInstitute’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates AppInstitute’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete AppInstitute technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.