Allentown, 18109, PA,
United States
Appliance Parts Experts Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Appliance Parts Experts and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 Appliance Parts Experts employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Appliance Parts Experts has purchased the following applications: Microsoft 365 for Collaboration in 2020, Shift4Shop Shopping Cart for Shopping Cart Management in 2016, Shift4Shop Inventory Management for Inventory Management in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Appliance Parts Experts is running and its propensity to invest more and deepen its relationship with Microsoft , Shift4Shop , Mixpanel or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Appliance Parts Experts revenues, which have grown to $6.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Appliance Parts Experts intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
|
eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Shift4Shop | Legacy | Shift4Shop Shopping Cart | Shopping Cart Management | eCommerce | n/a | 2016 | 2016 |
In 2016, Appliance Parts Experts implemented Shift4Shop Shopping Cart as its primary online commerce engine. The deployment supported three separate websites and continued a long-standing relationship with the 3dcart platform, reflecting an e-commerce configuration categorized under Shopping Cart Management for a small retail organization.
The Shift4Shop Shopping Cart implementation included core shopping cart and checkout workflows, product catalog management, and a targeted advanced site search enhancement that was executed as part of the engagement. The advanced search work was explicitly requested and assigned to a named Shift4Shop support engineer, and the search configuration was integrated into the storefronts to improve product discovery across the three sites.
Operational coverage focused on e-commerce operations, merchandising, and customer service teams, with the Shift4Shop Shopping Cart deployed across multiple storefront instances under a unified account. Configuration and content updates were coordinated per site, preserving distinct site catalogs while leveraging shared platform settings typical of Shopping Cart Management solutions.
Project governance leaned on vendor-led support, with the named engineer leading the rollout and configuration activities, and the vendor-customer interaction generating direct user feedback in the form of a written testimonial. The narrative emphasizes platform configuration, multi-site orchestration, and vendor support-led delivery rather than integrations with external back-office systems.
|
SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Shift4Shop | Legacy | Shift4Shop Inventory Management | Inventory Management | SCM | n/a | 2011 | 2011 |
In 2011, Appliance Parts Experts implemented Shift4Shop Inventory Management on its public website to centralize online product availability and stock visibility. The deployment positions Shift4Shop Inventory Management as a web-native Inventory Management layer directly tied to the company storefront, enabling real-time SKU status and storefront inventory publishing for an independent appliance parts retailer.
The implementation focuses on core Inventory Management capabilities including centralized SKU cataloging, real-time stock level updates, basic reorder controls, and the association of inventory with product listings on the website. Operationally the system supports e-commerce, fulfillment, and purchasing workflows used by the company’s small retail operations, with configuration tailored to a 40 employee organization and web-based administrative access for inventory and order reconciliation. Integration is explicit between Shift4Shop Inventory Management and the public storefront, where inventory records drive availability and order validation, and governance was structured around centralized stock edits and catalog maintenance to align on-site merchandising and fulfillment processes.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2018 | 2018 |
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