Applied Systems
320 North Sangamon Street, Suite 750,
Chicago, 60607, IL,
United States
Chicago, 60607, IL,
United States
1 708-534-5575
Professional Services
Applied Systems Technographics
Applied Systems Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Applied Systems and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2800 Applied Systems employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Applied Systems has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, Oracle Netsuite OpenAir for Professional Services Automation in 2015, Drift AI Chatbot for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Applied Systems is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Drift or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Applied Systems revenues, which have grown to $775.2 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Applied Systems intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Applied Systems Tech Stack and Enterprise Applications
Applied Systems ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Applied Systems implemented Oracle NetSuite ERP. The Oracle NetSuite ERP deployment focused on ERP Financial capabilities to centralize the companys core finance operations within the professional services firm.
Implementation work emphasized configuration of standard ERP Financial functional modules, including general ledger bookkeeping, accounts receivable workflows, accounts payable processing, billing orchestration, and financial reporting workflows. The project lifecycle included conversion analysis for source data, staged configuration of transaction processing rules, and setup of financial controls aligned to accounting and revenue recognition practices.
Project execution used NetSuite as the system of record while leveraging Confluence and OneNote for project planning and documentation, and WebEx and Zoom for remote stakeholder engagement. The implementation team collaborated closely with data analysts and subject matter experts to validate data conversions and to provide conversion reports to client stakeholders during cutover preparations.
Governance activities were managed by a Software Implementation Lead who maintained schedules, tracked milestones and requests for technical information, monitored implementation performance against the project baseline, and enforced client data security verification procedures. Lessons learned and implementation policies were recorded to standardize rollout procedures and improve subsequent NetSuite ERP implementations across Applied Systems.
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Expense Management | ERP |
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2015 | 2015 |
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Applied Systems ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Netsuite OpenAir | Professional Services Automation | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, Applied Systems implemented Oracle Netsuite OpenAir to provide a centralized Professional Services Automation platform for project financials and resource planning. The deployment focused on consolidating time and expense processing, project accounting, and project-level reporting to align professional services delivery with finance and operations workflows. Oracle Netsuite OpenAir was positioned as the system of record for expense reporting, timesheet capture, and billable effort tracking.
Configuration emphasized standard Professional Services Automation capabilities, including time and expense management, resource management, project financials and billing, and role based reporting. Implementation workstreams included timesheet approval workflows, expense submission and audit controls, project coding standards and project budgeting configuration. Oracle Netsuite OpenAir was configured to support automated approval routing and to generate project level financial reports for project managers and finance teams.
Integrations were explicitly implemented between Oracle Netsuite OpenAir and Concur Travel Suite to coordinate expense reporting and travel itinerary data, maintaining a single expense workflow across both systems. Operational ownership spanned professional services delivery, finance and administrative support functions, with administrative users running expense reports and managing travel related entries in OpenAir as part of routine operations.
Governance centered on standardized timesheet policies, expense approval matrices and project governance to enforce consistent project accounting and billing practices. Training and process documentation supported project managers and administrative staff in adopting Oracle Netsuite OpenAir, and audit trails were enabled to support compliance and financial reconciliation.
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Travel Management | ERP Services and Operations |
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2015 | 2015 |
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Applied Systems AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Applied Systems deployed Drift AI Chatbot on its customer-facing website. Applied Systems implemented Drift AI Chatbot, a Chatbots and Conversational AI application, to provide conversational engagement, surface website leads, and perform initial visitor qualification before human follow up.
The deployment focused on in-browser conversational workflows and AI-driven response models common to the Chatbots and Conversational AI category. Configuration centered on scripted playbooks and contextual response sets to capture contact information, triage inquiry intent, and trigger handoff conditions for sales or support agents.
Architecturally the solution was delivered as an embedded web engagement layer on site pages, leveraging the Drift AI Chatbot runtime for live conversation and automated routing. Operational governance aligned content ownership and playbook edits with digital marketing, while routing rules and escalation procedures were coordinated with commercial teams to manage human handoffs and service-level expectations.
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Applied Systems Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2021 | 2021 |
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Applied Systems CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing, Sales Engagement | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Applied Systems ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Applied Systems IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Applied Systems
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Executive Officer | CXO | Finance | |
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Senior Vice President, Information Technology | VP | IT | |
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Chief Financial Officer | CXO | Finance | |
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SVP of International Operations | VP | Operations | |
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Managing Director, Insurer Solutions | Director | Finance | |
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Managing Director, Broker Solutions | Director | Finance | |
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Head of Human Resources | Director | HR | |
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Senior Vice President of Human Resources | VP | HR | |
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Office Manager | Manager | Finance | |
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Management Accountant | Manager | Finance | |
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IT Analyst | Manager | IT | |
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Chief Financial Officer | CXO | Finance | |
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Billing Coordinator | Manager | Finance | |
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Director - Financial Services Operations | Director | Finance | |
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Apps Being Evaluated by Applied Systems Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Applied Systems IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Applied Systems digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Applied Systems Technographics
Applied Systems is a Professional Services organization based in United States,
with around 2800 employees and annual revenues of $775.2 million.
Applied Systems operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Oracle Netsuite OpenAir and Drift AI Chatbot,
covering areas like ERP Financial, Professional Services Automation and Chatbots and Conversational AI.
Applied Systems has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Drift.
Applied Systems recently adopted applications including
Drift AI Chatbot in 2021, Ceros Studio in 2021 and Adobe Marketo Engage in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Applied Systems’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Applied Systems’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Applied Systems technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.