AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

April Cornell Tech Stack and Enterprise Applications

April Cornell ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Intuit Legacy Intuit Quickbooks Enterprise ERP Financial ERP x 2012 2012
In 2012, April Cornell implemented Intuit Quickbooks Enterprise as its ERP Financial system supporting finance and accounting functions. The deployment targeted the company's US corporate finance organization for the consumer packaged goods business, which operates with roughly 300 employees and about $35 million in annual revenue. The implementation centralized transactional accounting and financial reporting on Intuit Quickbooks Enterprise to provide a single source for corporate financial data. Configuration work emphasized core ERP Financial capabilities, including the general ledger, accounts payable, accounts receivable, invoicing, and inventory accounting to align product costing with financial records. Intuit Quickbooks Enterprise was provisioned as a multi user corporate accounting environment with role based access controls and segmented company files to manage departmental ledgers and cost centers. Standard transaction workflows and chart of accounts structures were applied to support consistent posting and period close activities. Operational coverage focused on finance and accounting operations across corporate headquarters and supporting order to cash and procure to pay workflows, standardizing journal entry governance and month end close procedures. The program included process documentation, role based approval responsibilities, and reconciliations, embedding structured financial workflows within Intuit Quickbooks Enterprise.
April Cornell AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Salesforce Chat (formerly Salesforce Live Agent) Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020 April Cornell implemented Salesforce Chat, formerly Salesforce Live Agent, on its customer facing website. April Cornell is a United States Consumer Packaged Goods company with roughly 300 employees and $35 million in revenue, and the deployment aligns with the Chatbots and Conversational AI category to provide real time visitor engagement and support. The configuration uses Salesforce Chat as an embedded web chat client, configured with real time agent routing, session transcript capture, canned response templates, and the agent console for concurrent conversation handling. Implementation work focused on chat button placement, business hours routing, skill based queues, and scripted response flows to standardize frontline interactions and ensure consistent agent context. Integration scope is centered on embedding the Salesforce Chat client into site pages and routing interactions into the Salesforce Chat runtime to preserve transcripts and visitor metadata for agent use. Operational coverage targets ecommerce and customer service workflows, enabling agents to follow scripted paths and escalate interactions to internal subject matter experts when needed. Governance centered on establishing chat handling workflows, agent availability rules, and acceptance SLAs, alongside phased agent training and playbook documentation to support consistent consumer inquiry handling. The configuration reflects common operational controls for Chatbots and Conversational AI deployments in mid market CPG environments, emphasizing centralized routing, transcript retention, and agent orchestration.
April Cornell Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2018 2018
In 2018, April Cornell deployed Microsoft 365 as its Collaboration platform. Microsoft 365 is used on the April Cornell website to surface productivity and collaboration capabilities alongside the company's e-commerce presence, supporting cloud-hosted collaboration and content publishing. The deployment aligns with common Microsoft 365 architectures that leverage Exchange Online for email, SharePoint Online for content management and web-facing document hosting, Teams for real-time collaboration, and OneDrive for user file storage, enabling integrated collaboration workflows. Operational scope targets internal departments such as marketing and product, with governance focused on tenant administration, access controls, and content publishing workflows. April Cornell Microsoft 365 Collaboration supports business functions including marketing, merchandising, and site content operations.
April Cornell eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2012 2012
Shipping Management eCommerce 2015 2015
April Cornell CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Automation CRM 2016 2016
Sales Automation, CRM, Sales Engagement CRM 2020 2020
April Cornell IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2018 2018
Content Delivery Network IaaS 2013 2013
Content Delivery Network IaaS 2012 2012
April Cornell CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2019 2019

IT Decision Makers and Key Stakeholders at April Cornell

First Name Last Name Title Function Department Email Phone
President CXO Finance
Chief Operating Officer CXO Finance
Director of Operations Director Finance
President / CEO CXO Finance

Apps Being Evaluated by April Cornell Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from April Cornell IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the April Cornell digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD April Cornell Technographics
April Cornell is a Consumer Packaged Goods organization based in United States, with around 300 employees and annual revenues of $35.0 million.
April Cornell operates a diverse technology stack with applications such as Intuit Quickbooks Enterprise, Salesforce Chat (formerly Salesforce Live Agent) and Microsoft 365, covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
April Cornell has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Intuit, Salesforce and Microsoft.
April Cornell recently adopted applications including Salesforce Chat (formerly Salesforce Live Agent) in 2020, Salesforce Sales Cloud in 2020 and iSparks SpamHero in 2019, highlighting its ongoing modernization strategy.
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Our research team continuously updates April Cornell’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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