ArboNed
ArboNed Technographics
ArboNed Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ArboNed and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 900 ArboNed employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ArboNed has purchased the following applications: Crunchr People Analytics for Workforce Analytics in 2020, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2022, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ArboNed is running and its propensity to invest more and deepen its relationship with Crunchr , Salesforce , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ArboNed revenues, which have grown to $180.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ArboNed intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ArboNed Tech Stack and Enterprise Applications
ArboNed HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Crunchr | Legacy | Crunchr People Analytics | Workforce Analytics | HCM | n/a | 2020 | 2020 |
In 2020, ArboNed implemented Crunchr People Analytics as a Workforce Analytics solution. Crunchr People Analytics is presented on a dedicated hosted endpoint at arboned.crunchrapps.com and is surfaced through ArboNed's corporate website for HR reporting and insight consumption.
The deployment emphasizes standard Workforce Analytics capabilities, including interactive dashboards, headcount and turnover analysis, absence and sick-leave reporting, segmentation by role and location, and configurable visualizations for people metrics. Configuration has been focused on role based access and dashboard templates to support HR and People Operations use cases, reflecting typical analytics workflows for workforce planning and reporting.
Operational access is scoped to ArboNed's HR organization and leadership teams supporting roughly 900 employees in the Netherlands. The implementation uses the Crunchr People Analytics application hosted at the customer subdomain, providing a centrally accessible analytics layer for people data and management reporting.
Governance is centered on centralized analytics ownership within HR and structured access controls to manage sensitive employee data. The Crunchr People Analytics deployment aligns the application, Workforce Analytics category, and HR business function to provide a single source of people insights for internal reporting and decision support.
|
ArboNed AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, ArboNed implemented Salesforce Chat (formerly Salesforce Live Agent) on its corporate website. The deployment is categorized as Chatbots and Conversational AI and was scoped to support customer service and occupational health inquiry handling for ArboNed's Netherlands operations.
The implementation centered on embedding the Salesforce Chat web widget and configuring core Live Agent capabilities, including pre-chat forms to capture intent, real-time agent routing and queueing, chat transcript capture, proactive chat invitations, and templated response snippets for advisors. Agent console configuration supported concurrent sessions and session transfers to subject matter experts within service teams.
Deployment architecture was web-embedded on arboned.nl and operated by customer service and occupational health advisor teams. Rollout was organized by service function with phased enablement of chat hours and advisor training on scripted flows and session handover procedures, and governance covered chat transcript retention and routing rules to align with existing contact workflows.
Salesforce Chat (formerly Salesforce Live Agent) is the implemented application in the Chatbots and Conversational AI category, and it directly serves ArboNed's customer support and member engagement business functions through on-site conversational channels.
|
ArboNed Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, ArboNed implemented Microsoft 365 as its primary Collaboration platform. The deployment for the Netherlands based healthcare provider with 900 employees is visible on the corporate website where Microsoft 365 artifacts are present, and the vendor is Microsoft.
Configuration centers on core Microsoft 365 capabilities including Exchange Online for enterprise email, SharePoint Online for intranet and document management, OneDrive for personal file storage, and Microsoft Teams for synchronous collaboration and meetings. Identity and access management is handled through Azure Active Directory, enabling tenant level governance, role based access controls, and information protection policies aligned with healthcare operational needs, and the platform supports corporate communications, occupational health teams, HR, and administrative workflows across ArboNed.
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ArboNed SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
 |
|
|
Order Management | SCM |
|
2019 | 2019 |
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ArboNed ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2019 | 2019 |
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ArboNed IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
ArboNed CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2022 | 2022 |
|
IT Decision Makers and Key Stakeholders at ArboNed
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by ArboNed Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ArboNed IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ArboNed digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD ArboNed Technographics
ArboNed is a Healthcare organization based in Netherlands,
with around 900 employees and annual revenues of $180.0 million.
ArboNed operates a diverse technology stack with applications such as
Crunchr People Analytics, Salesforce Chat (formerly Salesforce Live Agent) and Microsoft 365,
covering areas like Workforce Analytics, Chatbots and Conversational AI and Collaboration.
ArboNed has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Crunchr, Salesforce and Microsoft.
ArboNed recently adopted applications including
Salesforce Chat (formerly Salesforce Live Agent) in 2022, Zivver Secure Email in 2022 and Crunchr People Analytics in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ArboNed’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ArboNed’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ArboNed technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.