Arbor Assays
1514 Eisenhower Place,
Ann Arbor, 48108, MI,
United States
Ann Arbor, 48108, MI,
United States
1 855-677-1774
Professional Services
Arbor Assays Technographics
Arbor Assays Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Arbor Assays and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Arbor Assays employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Arbor Assays has purchased the following applications: Hubspot Live Chat for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2020, WooCommerce for eCommerce in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Arbor Assays is running and its propensity to invest more and deepen its relationship with HubSpot , Microsoft , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Arbor Assays revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Arbor Assays intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Arbor Assays Tech Stack and Enterprise Applications
Arbor Assays AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Arbor Assays implemented Hubspot Live Chat on its public website. Arbor Assays uses Hubspot Live Chat as its Chatbots and Conversational AI solution to provide real-time customer engagement and inbound lead capture.
The Hubspot Live Chat deployment centers on an embedded chat widget delivering live messaging, automated reply templates, and chat-based lead capture forms, consistent with Chatbots and Conversational AI functionality. Operational coverage focuses on front-line customer engagement for marketing, sales, and customer support within the 20 person professional services firm, with administration and configuration controlled through the Hubspot Live Chat console. Governance emphasizes standardized response templates and routing rules to maintain consistent web messaging and handoff procedures for human agents.
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Arbor Assays Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Arbor Assays implemented Microsoft 365 as its Collaboration platform. The deployment positioned Microsoft 365 as the primary productivity and collaboration environment for the company's approximately 20 employees.
The implementation leveraged core Microsoft 365 capabilities, including Exchange Online for corporate email, SharePoint and OneDrive for document management and versioned file sharing, and Microsoft Teams for messaging and meetings. These functional modules support business functions such as internal communications, knowledge management, and remote collaboration across the organization. Microsoft 365 is cited on the Arbor Assays website, indicating public-facing usage signals tied to the tenant or hosted assets.
Operational and governance practices for a small professional services firm typically consolidate administration in a single Microsoft tenant, with user licensing, role-based admin assignments, basic security and compliance settings, and group-based access policies to control document and email access. The deployment scope covers company-wide use across departments, aligning the Arbor Assays Microsoft 365 Collaboration implementation with standard small-business productivity and communication workflows.
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Arbor Assays eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2022 | 2022 |
In 2022, Arbor Assays deployed WooCommerce on their public website to enable direct online sales. The implementation positions WooCommerce as the core eCommerce application powering product listings, shopping cart and checkout flows for the company website.
The WooCommerce deployment is configured to support standard eCommerce functional modules, including a product catalog with SKU and variant pages, shopping cart and hosted checkout instrumentation, basic inventory tracking, tax and shipping configuration, coupon and promotional rules, customer account management, and order management workflows. The implementation leverages the Automattic ecosystem and WooCommerce extension model to add functionality through plugins and configuration rather than custom platform engineering.
Operationally the WooCommerce installation is embedded in the website content layer and impacts commerce related teams, including sales order processing, marketing for promotions and content updates, and operations for fulfillment and inventory updates. Governance is centered on product data management, user access controls for site editors and order handlers, and defined order fulfillment workflows to route online orders through existing internal processes.
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Arbor Assays CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Arbor Assays PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Arbor Assays IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Arbor Assays
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Arbor Assays Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Arbor Assays IT executives and key decision makers. This section highlights Arbor Assays's latest recorded technology evaluations, including JAGGAER eProcurement for Procurement on 2026-02-18. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Arbor Assays digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-02-18 | Arbor Assays | Evaluated | Jaggaer | JAGGAER eProcurement | Procurement | Procurement |
FAQ - APPS RUN THE WORLD Arbor Assays Technographics
Arbor Assays is a Professional Services organization based in United States,
with around 20 employees and annual revenues of $2.0 million.
Arbor Assays operates a diverse technology stack with applications such as
Hubspot Live Chat, Microsoft 365 and WooCommerce,
covering areas like Chatbots and Conversational AI, Collaboration and eCommerce.
Arbor Assays has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as HubSpot, Microsoft and Automattic.
Arbor Assays recently adopted applications including
WooCommerce in 2022, Cloudflare CDN in 2022 and Hubspot Marketing Automation in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Arbor Assays’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Arbor Assays’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Arbor Assays technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.