Geel, 2440,
Belgium
ArcelorMittal Belgium Technographics
ArcelorMittal Belgium Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ArcelorMittal Belgium and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 13000 ArcelorMittal Belgium employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ArcelorMittal Belgium has purchased the following applications: SAP S/4 HANA for ERP Financial in 2016, SAP BW (Business Warehouse) for Data Warehouse in 2016, Hotjar for Customer Experience in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ArcelorMittal Belgium is running and its propensity to invest more and deepen its relationship with SAP , Contentsquare , Wingify or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ArcelorMittal Belgium revenues, which have grown to $5.44 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ArcelorMittal Belgium intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ArcelorMittal Belgium Tech Stack and Enterprise Applications
ArcelorMittal Belgium ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP | n/a | 2016 | 2016 |
In 2016, ArcelorMittal Belgium implemented SAP S/4 HANA as part of a European program to rationalize and standardize backoffice functions. The SAP S/4 HANA deployment targeted ERP Financial capabilities and consolidated core ERP modules FI, CO, MM, SD, PP, and PM across the group's European operations.
The implementation architecture positioned SAP S/4 HANA as the transactional ERP core, leveraging SAP HANA database technology and Simple Finance for finance processing. Reporting and planning were implemented using SAP BW with embedded BPC and the SAP BO Suite including Lumira, Design Studio, Analysis, and Webi, while SAP Fiori and embedded analytics provided role based user experience and operational reporting.
Integrations were structured between the SAP S/4 HANA transactional layer and the BW embedded planning and BO analytics stack to support finance, procurement, sales, production, and plant maintenance workflows. Operational coverage focused on European backoffice teams and involved delivery and stakeholder representation across Belgium, Poland, France, Spain, Italy, Romania, and India.
Governance was led by SAP and BI leadership acting as coordinator and architect, establishing a centralized BI strategy around SAP and orchestrating configuration and rollout of harmonized FI and CO processes. The program was scoped as a multi year effort sized at 20K JH over three years, focused on backoffice refonte and rationalization to unify financial and operational processes.
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ArcelorMittal Belgium Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP BW (Business Warehouse) | Data Warehouse | Analytics and BI | n/a | 2016 | 2016 |
In 2016 ArcelorMittal Belgium implemented SAP BW (Business Warehouse) as its central Data Warehouse platform. The deployment was executed as part of a European program to rationalize and redesign backoffice systems covering FI CO MM SD PP and PM, with an implementation effort staged across a multi year program estimated at 20K JH over three years.
SAP BW (Business Warehouse) was configured to deliver consolidated reporting and planning capabilities, including embedded BPC for financial consolidation and planning use cases. The implementation encompassed standard Data Warehouse functions such as data extraction and transformation from SAP source modules, enterprise data modeling, InfoProvider and query layers, and a reporting consumption layer for finance and operations stakeholders.
The architecture was aligned with SAP HANA technology and integrated with S4Hana and Simple Finance ERP instances, while front end and analytic consumption relied on SAP BO Suite components including Lumira, Design Studio, Analysis and Webi, and on SAP Fiori embedded Analytics for role based dashboards. SAP BW acted as the central semantic layer, aggregating transactional data from the SAP ERP footprint and exposing governed datasets to BI and planning tools.
Governance and rollout were led by a dedicated BI leader coordinator and architect based in Europe, with multicultural management across Belgium Poland France Spain Italy Romania and India. The program emphasized SAP centric BI strategy construction and deployment practices, standardizing reporting processes and BI ownership across finance procurement manufacturing and sales functions.
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ArcelorMittal Belgium CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2017 | 2017 |
In 2017, Arcelormittal Belgium implemented Hotjar as a Customer Experience solution on its public website. The deployment uses client side tagging to capture behavioral telemetry across the corporate web estate, enabling web session analysis and user interaction tracing. Hotjar is implemented to collect heatmaps, session recordings, conversion funnel data, form analytics, and on-site feedback widgets, capabilities that align with Customer Experience functional workflows.
Operational ownership is concentrated in digital experience and marketing teams, with page level instrumentation configured to support usability research and content optimization. Configuration focuses on selective recording, targeted feedback surveys, and heatmap segmentation to inform UX and content decisions, while governance is organized around analytics policy and visitor consent controls for the website environment. The scope is limited to the public website and does not include named integrations with backend enterprise systems.
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Marketing Analytics | CRM |
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2017 | 2017 |
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ArcelorMittal Belgium EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at ArcelorMittal Belgium
Apps Being Evaluated by ArcelorMittal Belgium Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
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