London, EC3R 5AZ,
United Kingdom
Arch Insurance UK Technographics
Arch Insurance UK Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Arch Insurance UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 468 Arch Insurance UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Arch Insurance UK has purchased the following applications: Intuit Mailchimp for Marketing Automation in 2019, Dynatrace APM for Application Performance Management in 2022, SmartSheet for Project Portfolio Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Arch Insurance UK is running and its propensity to invest more and deepen its relationship with Intuit , Dynatrace , Atlassian or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Arch Insurance UK revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Arch Insurance UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Arch Insurance UK Tech Stack and Enterprise Applications
Arch Insurance UK CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Mailchimp | Marketing Automation | CRM | n/a | 2019 | 2019 |
In 2019, Arch Insurance UK implemented Intuit Mailchimp as a cloud hosted Marketing Automation platform, with Intuit Mailchimp instrumented on the corporate website through embedded signup forms and site tracking code. The deployment is SaaS based and oriented toward digital campaign delivery and contact capture on web pages, supporting the companys marketing and customer communications function.
Configuration focused on core Marketing Automation capabilities including email campaign creation, audience segmentation and list management, template driven messaging, and automated campaign workflows for subscriber journeys. Operational ownership sits with marketing and digital teams, with governance centered on centralized campaign scheduling, permission based access to campaign tools, and data hygiene processes for subscriber lists, applied across Arch Insurance UKs UK operations.
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Arch Insurance UK ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dynatrace | Legacy | Dynatrace APM | Application Performance Management | ITSM | n/a | 2022 | 2022 |
In 2022, Arch Insurance UK implemented Dynatrace APM on their website. The deployment uses Dynatrace APM to deliver Application Performance Management for the public web application, instrumenting real user monitoring, backend transaction tracing, and service topology visualization to map application components and dependencies.
Configuration emphasized site-level instrumentation and observability, with agents and real user sensors configured across the web estate to capture end-to-end request flows, performance metrics, and error traces. Operational coverage is centered on the public website and associated application services, providing dashboards, transaction traces, and alerting to support incident detection and performance troubleshooting. Arch Insurance UK uses Dynatrace APM in the Application Performance Management category to monitor web performance and application observability.
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IT Service Management | ITSM |
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2021 | 2021 |
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Arch Insurance UK PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SmartSheet | Legacy | SmartSheet | Project Portfolio Management | PPM | n/a | 2022 | 2022 |
In 2022, Arch Insurance UK implemented SmartSheet as its Project Portfolio Management application and is using SmartSheet on their website. The deployment identifies SmartSheet as the core Project Portfolio Management tool for portfolio oversight and project tracking across the organization, with the company name, application name and category explicitly aligned as Arch Insurance UK SmartSheet Project Portfolio Management supporting project oversight and PMO functions.
SmartSheet provides project and portfolio tracking, configurable workspaces, dashboards, automated workflow capabilities and task orchestration that align with Project Portfolio Management functional workflows, and the implementation emphasizes web-based access via the company website. Configuration and usage are focused on project management and program governance activities, using SmartSheet constructs such as sheets, reports and dashboards to surface status, prioritize workstreams and coordinate cross-functional teams.
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Arch Insurance UK PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Test Automation Platform | PaaS |
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2020 | 2020 |
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Arch Insurance UK IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Arch Insurance UK CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Arch Insurance UK
Apps Being Evaluated by Arch Insurance UK Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-06-30 | Arch Insurance UK | Evaluated | Guidewire | Guidewire PolicyCenter | Insurance Policy Administration | ERP Services and Operations |