AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Arch Insurance UK Tech Stack and Enterprise Applications

Arch Insurance UK CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Intuit Legacy Intuit Mailchimp Marketing Automation CRM n/a 2019 2019
In 2019, Arch Insurance UK implemented Intuit Mailchimp as a cloud hosted Marketing Automation platform, with Intuit Mailchimp instrumented on the corporate website through embedded signup forms and site tracking code. The deployment is SaaS based and oriented toward digital campaign delivery and contact capture on web pages, supporting the companys marketing and customer communications function. Configuration focused on core Marketing Automation capabilities including email campaign creation, audience segmentation and list management, template driven messaging, and automated campaign workflows for subscriber journeys. Operational ownership sits with marketing and digital teams, with governance centered on centralized campaign scheduling, permission based access to campaign tools, and data hygiene processes for subscriber lists, applied across Arch Insurance UKs UK operations.
Arch Insurance UK ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Dynatrace Legacy Dynatrace APM Application Performance Management ITSM n/a 2022 2022
In 2022, Arch Insurance UK implemented Dynatrace APM on their website. The deployment uses Dynatrace APM to deliver Application Performance Management for the public web application, instrumenting real user monitoring, backend transaction tracing, and service topology visualization to map application components and dependencies. Configuration emphasized site-level instrumentation and observability, with agents and real user sensors configured across the web estate to capture end-to-end request flows, performance metrics, and error traces. Operational coverage is centered on the public website and associated application services, providing dashboards, transaction traces, and alerting to support incident detection and performance troubleshooting. Arch Insurance UK uses Dynatrace APM in the Application Performance Management category to monitor web performance and application observability.
IT Service Management ITSM 2021 2021
Arch Insurance UK PPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SmartSheet Legacy SmartSheet Project Portfolio Management PPM n/a 2022 2022
In 2022, Arch Insurance UK implemented SmartSheet as its Project Portfolio Management application and is using SmartSheet on their website. The deployment identifies SmartSheet as the core Project Portfolio Management tool for portfolio oversight and project tracking across the organization, with the company name, application name and category explicitly aligned as Arch Insurance UK SmartSheet Project Portfolio Management supporting project oversight and PMO functions. SmartSheet provides project and portfolio tracking, configurable workspaces, dashboards, automated workflow capabilities and task orchestration that align with Project Portfolio Management functional workflows, and the implementation emphasizes web-based access via the company website. Configuration and usage are focused on project management and program governance activities, using SmartSheet constructs such as sheets, reports and dashboards to surface status, prioritize workstreams and coordinate cross-functional teams.
Arch Insurance UK PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Test Automation Platform PaaS 2020 2020
Arch Insurance UK IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2019 2019
Arch Insurance UK CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2019 2019

IT Decision Makers and Key Stakeholders at Arch Insurance UK

First Name Last Name Title Function Department Email Phone
Software Engineering Director - APM Claims Director IT
Senior QA Lead Manager IT
Head of Automation Director IT
Quality Assurance Analyst Non Manager IT

Apps Being Evaluated by Arch Insurance UK Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Arch Insurance UK IT executives and key decision makers. This section highlights Arch Insurance UK's latest recorded technology evaluations, including Guidewire PolicyCenter for Insurance Policy Administration on 2026-06-30. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Arch Insurance UK digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
2026-06-30 Arch Insurance UK Evaluated Guidewire Guidewire PolicyCenter Insurance Policy Administration ERP Services and Operations
FAQ - APPS RUN THE WORLD Arch Insurance UK Technographics
Arch Insurance UK is a Insurance organization based in United Kingdom, with around 468 employees and annual revenues of $100.0 million.
Arch Insurance UK operates a diverse technology stack with applications such as Intuit Mailchimp, Dynatrace APM and SmartSheet, covering areas like Marketing Automation, Application Performance Management and Project Portfolio Management.
Arch Insurance UK has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Intuit, Dynatrace and SmartSheet.
Arch Insurance UK recently adopted applications including Dynatrace APM in 2022, SmartSheet in 2022 and Atlassian Jira Service Desk in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Arch Insurance UK’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Arch Insurance UK’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Arch Insurance UK technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.