Castlebar, x,
Ireland
Arcon Recruitment Services Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Arcon Recruitment Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Arcon Recruitment Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Arcon Recruitment Services has purchased the following applications: Mercury RM ATS for Applicant Tracking System in 2016, Tawk.to for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Arcon Recruitment Services is running and its propensity to invest more and deepen its relationship with Mercury xRM , Tawk.to , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Arcon Recruitment Services revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Arcon Recruitment Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mercury xRM | Legacy | Mercury RM ATS | Applicant Tracking System | HCM | n/a | 2016 | 2016 |
In 2016, Arcon Recruitment Services implemented Mercury RM ATS, an Applicant Tracking System to formalize recruiting operations for its 10-person professional services firm. Implementation focused on core Applicant Tracking System capabilities, including a centralized candidate database, vacancy and job posting management, pipeline workflows, CV parsing and screening workflows, interview scheduling, and offer tracking, configured to match recruiter-led processes and small-team operational needs. The deployment emphasized lightweight configuration, role-based access for recruiters and client-facing staff, and user training to consolidate candidate records and standardize resourcing activity.
Configuration and governance work codified best-practice recruitment workflows and process controls, enabling Arcon to enforce consistent shortlisting, interview and placement steps across engagements. Arcon reported in March 2016 that with Mercury xRM the business achieved a streamlined recruitment process and a system that allows the firm to follow best practice, indicating operational consolidation of candidate lifecycle management. The implementation directly impacted recruiting and resourcing business functions and centralized pipeline management for Arcon Recruitment Services.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Arcon Recruitment Services implemented Tawk.to on its public website, embedding the Tawk.to chat widget as a customer facing conversational entry point. The implementation is classified under Chatbots and Conversational AI and serves as the primary digital engagement layer for the company’s recruitment and client inquiry workflows.
The deployment uses the Tawk.to JavaScript widget to provide live chat messaging, automated greetings and canned responses, visitor monitoring and message transcripts. Management and routing of inbound chats are handled by the recruitment team, with chat handling configured for real time candidate engagement and asynchronous follow up when agents are offline. The configuration emphasizes lightweight operational governance appropriate for a 10 person professional services firm, keeping conversational configuration and transcript access centralized within the recruiting function.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Arcon Recruitment Services deployed Microsoft 365. Arcon Recruitment Services uses Microsoft 365 as a Collaboration platform, and their website source references Microsoft 365 indicating tenant-level use tied to web-hosted collaboration features. The deployment supports core business functions such as internal communications, document collaboration, and employee productivity for the firm’s Ireland-based recruiting operations.
The implementation aligns with a cloud-hosted Microsoft 365 tenant architecture common to small professional services firms of roughly 10 employees, and Microsoft 365 components typically provisioned include Exchange Online for mail, SharePoint Online and OneDrive for document storage and sharing, and Microsoft Teams for synchronous communication. Administration and governance are likely consolidated under a small number of administrator accounts for user provisioning and access control, reflecting streamlined governance for a small headcount. The presence of Microsoft 365 on their website suggests integration points between the web presence and cloud collaboration services rather than on-premise infrastructure.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
|
2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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