Leipzig, 4105,
Germany
Arena City Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Arena City and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 25 Arena City employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Arena City has purchased the following applications: IONOS Cloud for Application Hosting and Computing Services in 2023, Customer Alliance for Customer Experience in 2015, Mews Property Management for Hotel Property Management in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Arena City is running and its propensity to invest more and deepen its relationship with IONOS , Customer Alliance , Mews Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Arena City revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Arena City intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| IONOS | Legacy | IONOS Cloud | Application Hosting and Computing Services | IaaS | n/a | 2023 | 2023 |
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Customer Alliance | Legacy | Customer Alliance | Customer Experience | CRM | n/a | 2015 | 2015 | In 2015, Arena City implemented Customer Alliance as its Customer Experience application on its public website. The deployment used Customer Alliance web widgets and feedback modules to capture guest reviews, run post stay surveys, and surface rating widgets on booking and information pages. Operational scope covered guest facing web pages and internal workflows for front desk and marketing staff, with configuration of moderation queues, standardized response templates, and dashboard access for monitoring incoming feedback. Customer Alliance was provisioned with role based access to enable a small team to manage online reputation and respond to reviews through the application interface. |
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Mews Systems | Legacy | Mews Property Management | Hotel Property Management | ERP Services and Operations | n/a | 2024 | 2024 |
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2017 | 2017 |
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