Saint-Denis, 93200,
France
Ariston Group France Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Ariston Group France and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 450 Ariston Group France employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ariston Group France has purchased the following applications: ADP Decidium for Core HR in 2019, SAP Travel Management for Travel Management in 2013, SL MEDIA LiveSupport for Chatbots and Conversational AI in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ariston Group France is running and its propensity to invest more and deepen its relationship with ADP , SAP , SL MEDIA or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ariston Group France revenues, which have grown to $237.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ariston Group France intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | SAP HCM (HR) | ADP Decidium | Core HR | HCM | n/a | 2019 | 2020 |
Ariston Group France implemented ADP Decidium in 2019 to support Compensation & Benefits and HR reporting functions, replacing SAP HCM (HR) for core HR integration and payroll orchestration. The deployment focused on HR and payroll operations based in the City of Paris, Île-de-France, covering personnel administration, compensation analysis, and social reporting workloads.
ADP Decidium was configured to deliver Compensation & Benefits management, structured reporting, and HRIS specialist capabilities, including the production and analysis of compensation studies and the orchestration of payroll data feeds. Configuration work included rules and data models for payroll process control, social reporting outputs, and role based access to compensation and reporting modules.
The implementation included explicit interfaces between ADP Decidium and the SAP landscape, notably SAP HCM (HR) and the internal GTA SAP TIME, and operated alongside an ADP Celergo payroll aggregation project. Operational integrations covered employee lifecycle events such as hiring, rehiring, and exit measures, and utilized PFiles and SharePoint for supporting document control and quality checks prior to payroll transfer.
Governance and operationalization emphasized formal anomaly reporting to the application publisher and IT teams, monitoring of correction tickets, testing of fixes and controlled promotion to production, and quality control steps before payroll runs. The rollout model reinforced HR ownership of compensation data, centralized reporting stewardship, and tightened testing and acceptance gates for payroll and social reporting processes.
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Payroll | HCM |
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2020 | 2020 |
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Time and Attendance | HCM |
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2020 | 2020 |
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Time and Attendance | HCM |
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2020 | 2020 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Travel Management | Travel Management | ERP Services and Operations | n/a | 2013 | 2013 |
In 2013 Ariston Group France implemented SAP Travel Management to centralize travel request, booking, approval workflows and expense claims across its France perimeter of approximately 450 employees. The SAP Travel Management deployment was executed as part of a broader HR program led by the HR Director North West Europe, aligning with concurrent projects such as Benelux shared services and administrative efficiency initiatives noted in the HR portfolio.
SAP Travel Management was configured to support core Travel Management capabilities, including employee travel requests, multi‑level approval routing, trip booking orchestration, expense claim submission, per diem and expense policy enforcement, and cost center charge allocation. Configuration work emphasized workflow automation for manager approvals, policy validation at claim submission, and standardized expense posting templates consistent with corporate travel rules.
Operational integration focused on connecting SAP Travel Management to the enterprise SAP landscape for HR master data synchronization and finance posting workflows, enabling traveler profiles and cost allocations to flow from personnel records into travel transactions. The deployment covered primary business functions of HR and Finance, and it interfaced with regional service center initiatives managed as part of the Benelux and after sales service programs.
Governance and rollout were managed through the HR organization, with the HR Director coordinating cross functional process redesign, travel policy codification and the establishment of approval matrices and expense control checkpoints. Change management emphasized process standardization across sites and alignment of travel governance with existing HR reporting and payroll oversight activities.
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Travel Management | ERP Services and Operations |
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2013 | 2013 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SL MEDIA | Legacy | SL MEDIA LiveSupport | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Ariston Group France implemented SL MEDIA LiveSupport on its public website to introduce a conversational engagement layer for online visitors. SL MEDIA LiveSupport is deployed as the company's Chatbots and Conversational AI solution providing a persistent web chat interface for customer interactions and inquiry capture.
The deployment was configured to expose core conversational capabilities typical of chat and conversational AI, including a front end website chat widget, scripted automated responses, session management and agent handoff workflows. Configuration work focused on dialog flows and response templates, with conversational routing designed to escalate sessions from automated handling to live support agents when needed.
Operational coverage is centered on the Ariston Group France website, where the SL MEDIA LiveSupport instance supports customer service touchpoints and online product assistance. The implementation's operational ownership resides with the customer support organization, which manages conversational content, monitoring and day to day moderation of live sessions.
Governance emphasized conversational script versioning and agent escalation rules, establishing a single team responsible for update cadence and quality control of the chat experience. Ongoing management relies on transcript review and script tuning to keep automated responses aligned with support workflows.
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Chatbots and Conversational AI | AI-Powered Application |
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2018 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2024 | 2024 |
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Audio Video and Web Conferencing | Collaboration |
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2024 | 2024 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2024 | 2024 |
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Collaboration | Collaboration |
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2024 | 2024 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2024 | 2024 |
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Collaboration | Collaboration |
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2024 | 2024 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2013 | 2013 |
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CRM | CRM |
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2013 | 2013 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Identification | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2024 | 2024 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2024 | 2024 |
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Tag Management | CRM |
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2017 | 2017 |
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Tag Management | CRM |
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2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2023 | 2023 |
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Governance, Risk and Compliance | TRM |
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2023 | 2023 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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