Arkana Cosmetics Spolka Komandytowa
Arkana Cosmetics Spolka Komandytowa Technographics
Arkana Cosmetics Spolka Komandytowa Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Arkana Cosmetics Spolka Komandytowa and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Arkana Cosmetics Spolka Komandytowa employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Arkana Cosmetics Spolka Komandytowa has purchased the following applications: Zendesk Chat for Chatbots and Conversational AI in 2015, Synerise for Analytics and BI in 2018, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Arkana Cosmetics Spolka Komandytowa is running and its propensity to invest more and deepen its relationship with Zendesk , Synerise , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Arkana Cosmetics Spolka Komandytowa revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Arkana Cosmetics Spolka Komandytowa intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Arkana Cosmetics Spolka Komandytowa Tech Stack and Enterprise Applications
Arkana Cosmetics Spolka Komandytowa AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015 Arkana Cosmetics Spolka Komandytowa implemented Zendesk Chat as an on-site conversational touchpoint on arkana.pl. Zendesk Chat is deployed under the Chatbots and Conversational AI category to provide live messaging and customer engagement directly through the company website. Arkana Cosmetics is a Poland-based distribution firm with about 30 employees and roughly 4,000,000 in revenue, and the implementation targets online customer interactions for the e-commerce storefront.
The deployment is a site-embedded chat widget that routes inbound visitor conversations to an internal customer support function, supporting real-time agent chat, visitor monitoring, and conversational lead capture workflows typical of Chatbots and Conversational AI solutions. Configuration and operational governance are managed by internal e-commerce and support staff through the Zendesk Chat administrative interface, aligning chat routing and availability with the companys order inquiry and product question workflows. Zendesk Chat is instrumented on the public-facing arkana.pl site to centralize web messaging as the primary online support channel.
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Arkana Cosmetics Spolka Komandytowa Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Synerise | Legacy | Synerise | Analytics and BI | Analytics and BI | n/a | 2018 | 2018 |
In 2018, Arkana Cosmetics Spolka Komandytowa implemented Synerise on its public website to capture visitor behavior and support customer engagement workflows. Synerise provides Analytics and BI capabilities including event-level web tracking, customer profiling, segmentation, personalization, and dashboard reporting, enabling centralized analytics for marketing and e-commerce functions.
Deployment is centered on a client-side website tag and in-browser event collection that feeds Synerise to populate unified customer records and behavior streams. Configuration emphasizes real-time event ingestion, customer data management, segmentation lists, campaign orchestration, and report dashboards. Operational scope covers the Poland web storefront and the company marketing and e-commerce teams, which manage tag governance, segmentation rules, and campaign workflows within the Synerise platform.
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Arkana Cosmetics Spolka Komandytowa Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Arkana Cosmetics Spolka Komandytowa deployed Microsoft 365 as its primary Collaboration platform. The implementation centralized cloud-hosted email, file storage and team collaboration for the 30-employee Polish distributor, aligning Microsoft 365 with core sales, distribution and back-office business functions.
Microsoft 365 was provisioned to deliver Exchange Online email, Microsoft Teams collaboration, SharePoint Online intranet and OneDrive for Business file sync alongside Office desktop and web applications. Functional capabilities emphasize document collaboration, internal communications, calendaring and shared document libraries to support order processing and sales coordination.
The architecture reflects a cloud-first, single-tenant Microsoft 365 configuration that centralizes identity and service management within the vendor cloud. Public site references indicate Microsoft 365 assets are used on the company website, and the tenant configuration consolidates user accounts, group policies and SharePoint sites for operational governance.
Operational coverage spans sales, distribution and administrative departments within Poland, with tenant-level administration, user and group provisioning, and SharePoint site structure applied to enforce collaboration workflows. Governance focuses on centralized administration and basic service-level controls to manage access and document lifecycle across the organization.
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Arkana Cosmetics Spolka Komandytowa eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2016 | 2016 |
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Arkana Cosmetics Spolka Komandytowa CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2017 | 2017 |
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Arkana Cosmetics Spolka Komandytowa PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2021 | 2021 |
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Arkana Cosmetics Spolka Komandytowa IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Arkana Cosmetics Spolka Komandytowa
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Arkana Cosmetics Spolka Komandytowa Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Arkana Cosmetics Spolka Komandytowa IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Arkana Cosmetics Spolka Komandytowa digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Arkana Cosmetics Spolka Komandytowa Technographics
Arkana Cosmetics Spolka Komandytowa is a Distribution organization based in Poland,
with around 30 employees and annual revenues of $4.0 million.
Arkana Cosmetics Spolka Komandytowa operates a diverse technology stack with applications such as
Zendesk Chat, Synerise and Microsoft 365,
covering areas like Chatbots and Conversational AI, Analytics and BI and Collaboration.
Arkana Cosmetics Spolka Komandytowa has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Zendesk, Synerise and Microsoft.
Arkana Cosmetics Spolka Komandytowa recently adopted applications including
Bubble Platform in 2021, OVHcloud in 2020 and Microsoft 365 in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Arkana Cosmetics Spolka Komandytowa’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Arkana Cosmetics Spolka Komandytowa’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Arkana Cosmetics Spolka Komandytowa technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.