Arrow Lift
205 West 2nd Street Suite 400,
Duluth, 55802, MN,
United States
Duluth, 55802, MN,
United States
1 218-335-5968
Construction and Real Estate
Arrow Lift Technographics
Arrow Lift Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Arrow Lift and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Arrow Lift employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Arrow Lift has purchased the following applications: Microsoft Dynamics 365 Business Central for ERP Financial in 2018, ReachLocal Live Chat for Chatbots and Conversational AI in 2016, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Arrow Lift is running and its propensity to invest more and deepen its relationship with Microsoft , ReachLocal , CallRail or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Arrow Lift revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Arrow Lift intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Arrow Lift Tech Stack and Enterprise Applications
Arrow Lift ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Intuit Quickbooks Enterprise | Microsoft Dynamics 365 Business Central | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018, Arrow Lift implemented Microsoft Dynamics 365 Business Central as its ERP Financial system, transitioning from Intuit QuickBooks Enterprise. The deployment established Microsoft Dynamics 365 Business Central as the central accounting platform for the company while the Assistant Controller led the setup and transition activities from QuickBooks in the Duluth, MN office.
The implementation concentrated on core financial modules and operational accounting workflows, including setup of financial statement production, accounts receivable and accounts payable aging reports, rolling income statements used for forecasting, month end close process configuration, and automated sales commission calculation. Reporting capabilities were formalized using Jet Reports and Microsoft Power BI alongside native Business Central reporting, and Microsoft Office was used for operational outputs and reconciliations.
Integrations and data connections documented during the engagement included Paylocity for payroll-related data exchange and Microsoft Dynamics 365 Sales for sales data alignment, with Jet Reports and Power BI used for consolidated reporting and business intelligence. The relationship Arrow Lift Microsoft Dynamics 365 Business Central ERP Financial accounting was operationalized across accounting, accounts receivable staff oversight, and executive reporting workflows.
Governance and process changes were instituted to support recurring financial operations, specifically a defined month end close process, standardized sales commission calculation, and ongoing AR collection oversight. The implementation produced a repeatable reporting cadence for department leaders and upper management and embedded Microsoft Dynamics 365 Business Central as the accountable system of record for Arrow Lift finance and accounting functions.
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Arrow Lift AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ReachLocal | Legacy | ReachLocal Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Arrow Lift deployed ReachLocal Live Chat on its corporate website. Arrow Lift implemented ReachLocal Live Chat as a Chatbots and Conversational AI solution to provide a real-time conversational layer on its public site, supporting customer inquiry intake and preliminary lead qualification.
The ReachLocal Live Chat deployment consists of a website-embedded chat widget delivering conversational interactions, scripted responses, and form-based lead capture, with agent handoff to human operators and conversation transcript capture for follow up. Configurations emphasize chat routing rules, availability windows, and canned messaging tailored to construction and vertical service inquiries, consistent with standard Chatbots and Conversational AI functional workflows.
Operational ownership is structured across marketing and sales functions, with the tool scoped to the corporate website rather than internal intranets, and governance centered on chat routing policy, transcript retention, and agent training. The implementation focuses on supporting sales and customer service workflows through the ReachLocal Live Chat application.
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Arrow Lift Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Arrow Lift implemented Microsoft 365 as its Collaboration platform. Microsoft is the vendor and Arrow Lift's public website lists Microsoft 365 as part of its technology footprint. The deployment is presented as a cloud-hosted Microsoft 365 tenant used to centralize productivity and communication across the company.
The Microsoft 365 implementation leverages core Collaboration capabilities, including Exchange Online for email, SharePoint Online for document and intranet management, Microsoft Teams for real-time communication, OneDrive for Business, and Office desktop and web applications. The deployment supports company-wide business functions such as corporate communications, document management, project coordination, and field team collaboration within Arrow Lift's United States operations. Governance is organized through centralized tenant administration and standard Microsoft 365 collaboration controls for user provisioning, permissions, and content management workflows.
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Arrow Lift CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Tracking and Recording | CRM |
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2020 | 2020 |
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Customer Engagement | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Arrow Lift IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Arrow Lift CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Arrow Lift
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Vice President of Finance and Accounting | VP | Finance | |
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Financial Controller | Director | Finance | |
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Assistant Controller | Director | Finance | |
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Apps Being Evaluated by Arrow Lift Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Arrow Lift IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Arrow Lift digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Arrow Lift Technographics
Arrow Lift is a Construction and Real Estate organization based in United States,
with around 100 employees and annual revenues of $15.0 million.
Arrow Lift operates a diverse technology stack with applications such as
Microsoft Dynamics 365 Business Central, ReachLocal Live Chat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Arrow Lift has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft and ReachLocal.
Arrow Lift recently adopted applications including
Microsoft Clarity in 2022, Google Cloud Platform (GCP) in 2021 and Fortra Agari Phishing Defense in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Arrow Lift’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Arrow Lift’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Arrow Lift technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.