Arthritis Foundation
1355 Peachtree St NE, 6th Floor,
Atlanta, 30309, GA,
United States
Atlanta, 30309, GA,
United States
1 404-872-7100
Non Profit
Arthritis Foundation Technographics
Arthritis Foundation Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Arthritis Foundation and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 900 Arthritis Foundation employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Arthritis Foundation has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2004, ADP Workforce Now Recruitment for Recruiting in 2020, Instabot for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Arthritis Foundation is running and its propensity to invest more and deepen its relationship with Oracle , SAP , ADP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Arthritis Foundation revenues, which have grown to $76.1 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Arthritis Foundation intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Arthritis Foundation Tech Stack and Enterprise Applications
Arthritis Foundation ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2004 | 2004 |
In 2004, the Arthritis Foundation implemented Oracle NetSuite ERP as its ERP Financial platform to support online storefronts and centralize financial operations. The project acquisition included an ecommerce software package branded as NetSuite and facilitated the Foundation's new web stores while provisioning tools for Ecommerce Customization, Accounting & Financials, Enterprise Resource Planning and Customer Relationship Management.
Oracle NetSuite ERP was configured to deliver core ERP Financial capabilities, including general ledger, accounts receivable and payable, order management tied to ecommerce transactions, and CRM records to consolidate donor and customer information. Deployment emphasized ecommerce customization and the flow of storefront orders into accounting and ERP workflows, with governance focused on aligning ecommerce operations, finance processes, and CRM recordkeeping to streamline order to cash and donor management workflows.
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Expense Management | ERP |
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2014 | 2014 |
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Arthritis Foundation HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Workday Recruiting | ADP Workforce Now Recruitment | Recruiting | HCM | n/a | 2020 | 2020 |
In 2020, the Arthritis Foundation implemented ADP Workforce Now Recruitment as its applicant tracking system, using ADP Workforce Now Recruitment in the Recruiting category to support talent acquisition. The deployment replaced a prior Workday Recruiting instance and was provisioned to operate as the organization public careers site ATS. This implementation establishes the relationship Arthritis Foundation ADP Workforce Now Recruitment Recruiting talent acquisition and applicant tracking on the corporate website.
The implementation configured core Recruiting capabilities typical for an applicant tracking system, including online job posting and career portal integration, requisition lifecycle management, candidate pipeline management, screening workflows, interview scheduling, and offer processing. ADP Workforce Now Recruitment was configured to surface job listings on the Arthritis Foundation website and to standardize candidate status transitions and workflow automation for HR users and hiring managers.
Operational coverage centered on the Foundations U.S. HR and talent acquisition function, with the system serving recruiting workflows for hiring managers and HR business partners across organizational departments. The deployment emphasized career site integration as the primary systems integration point, routing candidate applications from the public website into ADP Workforce Now Recruitment for intake and processing.
Governance work focused on standardizing requisition approval flows, defining user roles and permissions for HR and hiring managers, and coordinating a phased rollout to recruiting stakeholders. Training and configuration governance were used to align hiring processes to the new ADP Workforce Now Recruitment workflows and to ensure consistent use of the ATS across the organization.
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Arthritis Foundation AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Instabot | Legacy | Instabot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, the Arthritis Foundation implemented Instabot, deploying a Chatbots and Conversational AI solution on their website to automate visitor engagement and provide program information. The deployment focused on web channel automation to support site visitors seeking education, resources, and assistance related to arthritis conditions.
The Instabot implementation was configured with conversational flows for FAQ handling, contact capture, program and event inquiries, and scripted handoffs to live support channels when escalation was required. Configuration emphasized intent recognition, templated message nodes, and session-based context retention to standardize responses and reduce manual triage.
Operational coverage for Instabot spanned public Arthritis Foundation web pages where supporter engagement and patient education occur, and day-to-day management was executed by the Foundation’s web operations and communications teams. Governance included formal approval and maintenance processes for dialog content and templates, and use of built-in conversational analytics to guide iterative content updates.
The Instabot Chatbots and Conversational AI instance is embedded on the Arthritis Foundation website to support supporter engagement, patient education, and web channel triage workflows. The deployment aligns with typical Chatbots and Conversational AI functional patterns, emphasizing conversational routing, automated information delivery, and centralized content governance.
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Arthritis Foundation Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2020 | 2020 |
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Event Management | Collaboration |
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2018 | 2018 |
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Arthritis Foundation eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2012 | 2012 |
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Arthritis Foundation CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2004 | 2004 |
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Customer Engagement | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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Donor and Fundraising Management | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, Sales Engagement | CRM |
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2021 | 2021 |
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Arthritis Foundation ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Arthritis Foundation TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Arthritis Foundation PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2016 | 2016 |
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Arthritis Foundation IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Arthritis Foundation CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Arthritis Foundation
| First Name | Last Name | Title | Function | Department | Phone | |
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President & Chief Executive Officer | CXO | Finance | |
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Chief Financial Officer | CXO | Finance | |
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Vice President, Information Technology (CIO) | VP | IT | |
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Chief Financial Officer | CXO | Finance | |
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Senior Vice President, Marketing and Communications | VP | Marketing | |
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Chief Development Officer | CXO | Finance | |
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Accounting and Finance Analyst, Regional Services | Manager | Finance | |
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Senior Director, Accounting and External Reporting | Director | Finance | |
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Accounts Payable Associate | Manager | Finance | |
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VP Finance | VP | Finance | |
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Accounting | Manager | Finance | |
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Accounts Payable Specialist | Manager | Finance | |
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Controller | Director | Finance | |
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Director of Accounting, Heartland Region | Director | Finance | |
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Chief Operating Officer | CXO | Finance | |
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Accounting Manager | Manager | Finance | |
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Apps Being Evaluated by Arthritis Foundation Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Arthritis Foundation IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Arthritis Foundation digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Arthritis Foundation Technographics
Arthritis Foundation is a Non Profit organization based in United States,
with around 900 employees and annual revenues of $76.1 million.
Arthritis Foundation operates a diverse technology stack with applications such as
Oracle NetSuite ERP, ADP Workforce Now Recruitment and Instabot,
covering areas like ERP Financial, Recruiting and Chatbots and Conversational AI.
Arthritis Foundation has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, ADP and Instabot.
Arthritis Foundation recently adopted applications including
Magnite (ex Rubicon Project) in 2023, Microsoft Dynamics 365 Sales in 2021 and Microsoft Azure Monitor in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Arthritis Foundation’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Arthritis Foundation’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Arthritis Foundation technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.