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Arvato UK Technographics
Arvato UK Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Arvato UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Arvato UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Arvato UK has purchased the following applications: SAP S/4 HANA for ERP Financial in 2020, SAP SuccessFactors Employee Central for Core HR in 2017, Collect.chat for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Arvato UK is running and its propensity to invest more and deepen its relationship with SAP , Nice Systems , Alvaria or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Arvato UK revenues, which have grown to $150.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Arvato UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Arvato UK Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, Arvato UK implemented SAP S/4 HANA as its core ERP Financial platform to centralize corporate finance processes for its United Kingdom operations. The deployment targeted the finance organization of a roughly 1,000 employee professional services business and was positioned to support statutory accounting, management reporting, and standardized financial operations across UK sites.
The SAP S/4 HANA implementation centralized standard financial modules, including Financial Accounting, Controlling, General Ledger, Accounts Payable, Accounts Receivable, Asset Accounting, Cash Management, and Financial Close capabilities. Configuration work emphasized chart of accounts harmonization, period-end close orchestration, and automation of account reconciliations consistent with ERP Financial functional patterns.
Operational integrations and touchpoints were scoped for adjacent systems, with project work defining interfaces to CRM, procurement, and payroll systems and establishing master data controls for vendors and customers. A named SAP S/4HANA Project Manager supported the program from Sep 2021 in West Wales, indicating a continuing local coordination role for post-go-live stabilization and enhancements.
Governance for the rollout emphasized centralized finance governance, staged rollout sequencing, and change control for finance workflows and master data. Process reconfiguration focused on unified ledgers and streamlined close procedures, with ongoing project management and operational handover activities aligned to sustain SAP S/4 HANA as the single ERP Financial record for Arvato UK.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | SAP HCM (HR) | SAP SuccessFactors Employee Central | Core HR | HCM | n/a | 2017 | 2018 |
In 2017, Arvato UK implemented SAP SuccessFactors Employee Central using SAP Model Company for HR to accelerate delivery for its financial services division. The deployment targeted Arvato Financial Solutions and went live across the UK, Ireland and the Netherlands, covering approximately 3,500 employees and establishing a next generation Core HR system.
The implementation used preconfigured SAP Model Company for HR assets and a fit to standard cloud approach to configure SAP SuccessFactors Employee Central, enabling employee and manager self services, organizational charts optimized for mobile access, and automated localization for regulatory compliance. The program consolidated and replaced SAP HCM (HR) within the financial services footprint and focused configuration on manage workforce software capabilities and HR governance controls.
Operationally the cloud deployment emphasized harmonization of global processes and cross border reporting to address previously siloed local systems, providing integrated business insights across regions. Reporting and centralized controls were established to support HR operations across multiple countries while maintaining mobile access for managers and employees.
Rollout followed SAP Digital Business Services leading practices, leveraging the Model Company service to compress timeline to a 14 week implementation for the financial services division. Governance included standardized workflows for employee data, manager approval processes and automated localization to align with changing laws and regulations.
As stated by the customer, the deployment simplified organizational structures, streamlined HR processes and improved efficiencies across 3,500 employees, delivering a cloud based SAP SuccessFactors Employee Central Core HR platform with enhanced employee and manager self service.
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Workforce Management | HCM |
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2021 | 2021 |
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Workforce Management | HCM |
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2021 | 2021 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Collect.chat | Legacy | Collect.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019 Arvato UK implemented Collect.chat on its public website. The Collect.chat implementation is deployed as a web-embedded conversational widget on Arvato UK's careers pages to engage job seekers and capture candidate information.
The Collect.chat deployment leverages conversational form capabilities, scripted conversational flows, and conditional branching consistent with Chatbots and Conversational AI functionality to drive initial candidate screening and inbound inquiry handling. The architecture is a client-side widget model with content and flow configuration managed through the Collect.chat administration console, and operational ownership sits with HR and digital channels teams supporting recruitment and careers site engagement. No named integrations are reported in source information, the scope is focused on the careers web channel, and the implementation links Arvato UK, Collect.chat, Chatbots and Conversational AI to HR and recruitment business functions.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2019 | 2019 |
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PBX, VoiP and Phone Systems | Collaboration |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center | CRM |
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2018 | 2018 |
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CRM | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Arvato UK
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Arvato UK Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||