Schaumburg, 60173, IL,
United States
Ascent Innovations Technographics
Ascent Innovations Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ascent Innovations and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 36 Ascent Innovations employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Ascent Innovations has purchased the following applications: Microsoft 365 for Collaboration in 2017, Zendesk Service for Customer Support in 2021, GoDaddy for Application Hosting and Computing Services in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ascent Innovations is running and its propensity to invest more and deepen its relationship with Microsoft , Zendesk , GoDaddy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ascent Innovations revenues, which have grown to $6.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ascent Innovations intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ascent Innovations Tech Stack and Enterprise Applications
Ascent Innovations Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Ascent Innovations implemented Microsoft 365 as its Collaboration platform. The deployment consolidated core collaboration workloads for the 36 employee professional services firm and is visible on the company website, indicating active Microsoft 365 service usage. The Microsoft 365 deployment centralized hosted email and productivity services under a single tenant appropriate for a small company. Microsoft 365 was positioned as the primary Collaboration solution supporting client engagement and internal delivery workflows.
Configuration emphasized Collaboration modules typical to the category, including Exchange Online for email, Microsoft Teams for synchronous collaboration, SharePoint Online for document management and OneDrive for personal file synchronization, with Microsoft 365 referenced on the public site. Identity and access were aligned with Azure Active Directory for single sign on and centralized user provisioning, reflecting common Microsoft 365 operational practices. Administration and governance were scoped to centralized tenant administration, content and access controls, and user lifecycle processes suitable for a 36 person organization. The implementation directly impacted business functions including client delivery, professional services operations, and administrative workflows.
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Collaboration | Collaboration |
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2018 | 2018 |
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Ascent Innovations CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2021 | 2021 |
In 2021 Ascent Innovations implemented Zendesk Service to support client-facing inquiries. The deployment embeds Zendesk Service on their website and is positioned as the primary Customer Support platform for capturing web-originated tickets, structuring support workflows, and exposing self-service content to clients.
Configuration emphasizes small-team governance with defined agent roles, ticket forms, macros, and SLA policies suited to a 36-person professional services firm. Operational scope centers on client engagement and operations teams, with reporting and ticket lifecycle controls used to manage incident and request handling within the Customer Support function.
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Ascent Innovations IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy | Application Hosting and Computing Services | IaaS | n/a | 2017 | 2017 |
In 2017, Ascent Innovations implemented GoDaddy to host its public website, using GoDaddy as its Application Hosting and Computing Services platform. The implementation centers on GoDaddy hosting for the corporate web presence at https://www.ascent365.com, establishing web serving, domain resolution, and site management as primary operational layers.
Configuration reflects typical Application Hosting and Computing Services capabilities, including domain registration and DNS configuration, web hosting provisioning, control panel administration, and SSL certificate management for the customer-facing site. Operational ownership is concentrated in a small internal IT or marketing operations function, supporting site updates and hosting administration for the professional services firm, with the deployment focused on supporting marketing and client engagement workflows.
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Ascent Innovations
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Partner | Manager | Finance | ||||
| Partner | Manager | Finance |
Apps Being Evaluated by Ascent Innovations Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||