AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Ascent Innovations Tech Stack and Enterprise Applications

Ascent Innovations Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2017 2017
In 2017, Ascent Innovations implemented Microsoft 365 as its Collaboration platform. The deployment consolidated core collaboration workloads for the 36 employee professional services firm and is visible on the company website, indicating active Microsoft 365 service usage. The Microsoft 365 deployment centralized hosted email and productivity services under a single tenant appropriate for a small company. Microsoft 365 was positioned as the primary Collaboration solution supporting client engagement and internal delivery workflows. Configuration emphasized Collaboration modules typical to the category, including Exchange Online for email, Microsoft Teams for synchronous collaboration, SharePoint Online for document management and OneDrive for personal file synchronization, with Microsoft 365 referenced on the public site. Identity and access were aligned with Azure Active Directory for single sign on and centralized user provisioning, reflecting common Microsoft 365 operational practices. Administration and governance were scoped to centralized tenant administration, content and access controls, and user lifecycle processes suitable for a 36 person organization. The implementation directly impacted business functions including client delivery, professional services operations, and administrative workflows.
Collaboration Collaboration 2018 2018
Ascent Innovations CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Service Customer Support CRM n/a 2021 2021
In 2021 Ascent Innovations implemented Zendesk Service to support client-facing inquiries. The deployment embeds Zendesk Service on their website and is positioned as the primary Customer Support platform for capturing web-originated tickets, structuring support workflows, and exposing self-service content to clients. Configuration emphasizes small-team governance with defined agent roles, ticket forms, macros, and SLA policies suited to a 36-person professional services firm. Operational scope centers on client engagement and operations teams, with reporting and ticket lifecycle controls used to manage incident and request handling within the Customer Support function.
Ascent Innovations IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
GoDaddy Legacy GoDaddy Application Hosting and Computing Services IaaS n/a 2017 2017
In 2017, Ascent Innovations implemented GoDaddy to host its public website, using GoDaddy as its Application Hosting and Computing Services platform. The implementation centers on GoDaddy hosting for the corporate web presence at https://www.ascent365.com, establishing web serving, domain resolution, and site management as primary operational layers. Configuration reflects typical Application Hosting and Computing Services capabilities, including domain registration and DNS configuration, web hosting provisioning, control panel administration, and SSL certificate management for the customer-facing site. Operational ownership is concentrated in a small internal IT or marketing operations function, supporting site updates and hosting administration for the professional services firm, with the deployment focused on supporting marketing and client engagement workflows.
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2018 2018

IT Decision Makers and Key Stakeholders at Ascent Innovations

First Name Last Name Title Function Department Email Phone
Partner Manager Finance
Partner Manager Finance

Apps Being Evaluated by Ascent Innovations Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ascent Innovations IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ascent Innovations digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Ascent Innovations Technographics
Ascent Innovations is a Professional Services organization based in United States, with around 36 employees and annual revenues of $6.0 million.
Ascent Innovations operates a diverse technology stack with applications such as Microsoft 365, Zendesk Service and GoDaddy, covering areas like Collaboration, Customer Support and Application Hosting and Computing Services.
Ascent Innovations has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Zendesk and GoDaddy.
Ascent Innovations recently adopted applications including Zendesk Service in 2021, Amazon EC2 in 2021 and Microsoft 365 in 2018, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ascent Innovations’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Ascent Innovations’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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