Ask Jeeves
555 12th Street, Suite 300,
Oakland, 94607, CA,
United States
Oakland, 94607, CA,
United States
1 510-985-7400
Media
Ask Jeeves Technographics
Ask Jeeves Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ask Jeeves and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Ask Jeeves employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ask Jeeves has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2014, GumGum for Artificial Intelligence Marketing in 2019, Lumina Analytica for Analytics and BI in 2005 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ask Jeeves is running and its propensity to invest more and deepen its relationship with Oracle , GumGum , Lumina Decision Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ask Jeeves revenues, which have grown to $246.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ask Jeeves intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ask Jeeves Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP Financial Management | n/a | 2014 | 2014 |
In 2014 Ask Jeeves implemented Oracle E-Business Suite as its core ERP Financial system, deploying Oracle EBS Applications R12.2.4 to address accounts payable, cash management, general ledger and fixed assets processing. The engagement covered implementation and enhancements across financial modules, with explicit workstreams for Procure to Pay, Acquire to Retire and Record to Report business flows that aligned financial accounting and asset lifecycle management.
Configuration and functional design focused on Oracle E-Business Suite financial capabilities, including design of Chart of Accounts, setup of recurring journals, statutory journals and mass allocation journals, and creation of Financial Statement Generator reports with row sets, column sets and content sets. Fixed assets configuration included corporate book creation, asset categories, flexfields for asset key location and category, and system controls. Tax configuration used EBtax with creation of a US tax regime and BR030 and BR100 rules, and GL configuration provided multiple ledger access through GL Data Access Sets together with Multi OU access via security profiles. Sub-Ledger Accounting methods and SLA rules were defined to generate multiple accounting representations, and month end close processes were formalized.
The technical architecture used Oracle E-Business Suite 12.2.4 integrated with Oracle RDBMS 10g for transactional persistence, Oracle Reports 10g for reporting, SQL Loader for bulk data loads, and Oracle Developer on Microsoft Windows Server 2008 for customizations and extensions. These platform components supported functional modules AP, GL, CM and FA and were used for testing, reporting and post production data loads.
Governance and delivery used AIM application implementation methodology with documented artifacts such as RD.010, RD.020, BR.010, BR.030 and BR100 to capture requirements, gaps and future state processes. Responsibilities and ledger assignments were created and attached to user responsibilities for secure access, testers executed defined test scenarios and gap analysis was performed to validate requirements. End user training and knowledge transfer were delivered with training materials and user manuals covering AR, AP, GL, FA and CM, and post production support processes were established to assist month end closing and reconciliations.
Operational scope encompassed finance and accounting functions across the organization with project activities including requirements gathering, configuration, testing, documentation and support for Oracle E-Business Suite. The implementation narrative centers on the deployment of Oracle E-Business Suite as the ERP Financial application, covering configuration, tax and accounting rule design, platform integration and governance practices.
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Expense Management | ERP Financial Management |
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2016 | 2016 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GumGum | Legacy | GumGum | Artificial Intelligence Marketing | AI-Powered Application | n/a | 2019 | 2019 |
In 2019 Ask Jeeves deployed GumGum on its public website, provisioning GumGum as the chosen application in the Artificial Intelligence Marketing category to support on‑site advertising and content-driven monetization. The implementation is centered on delivering contextual and visual intelligence capabilities directly within the site experience, aligning ad creative with editorial content to support advertising and programmatic revenue functions.
GumGum was configured to operate as an on-page contextual targeting and visual recognition layer, using site content signals and semantic analysis to inform ad decisioning and creative selection. Functional modules implemented include contextual analysis, image and scene recognition, and real-time ad selection logic consistent with Artificial Intelligence Marketing workflows.
Deployment architecture is client-facing, with GumGum executed via site integration to capture page context and deliver targeted creative into existing inventory, interfacing with the site’s ad delivery pathways and programmatic stack. Operational coverage is web-focused, affecting digital advertising, product and editorial teams responsible for content tagging and inventory management across Ask Jeeves’ site.
Governance and operational control were aligned to advertising operations and marketing, establishing content safety and brand suitability checks within ad selection flows and a phased rollout across site sections to minimize editorial disruption. The implementation emphasizes continuous tuning of contextual models and operational processes to maintain alignment between GumGum, site content, and programmatic monetization objectives.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Lumina Decision Systems | Legacy | Lumina Analytica | Analytics and BI | Analytics and BI | n/a | 2005 | 2005 |
In 2005, Ask Jeeves implemented Lumina Analytica to power an online consumer advisor used on its website for credit card selection and guidance. Lumina Analytica was used as an Analytics and BI engine to capture decision logic and to operationalize interactive question flows for consumers.
Lumina Analytica’s visual modeling and Intelligent Arrays were configured to encode the core intelligence of the advisor, enabling authoring of question selection logic, product scoring models that map consumer inputs to card suitability, and natural language explanation routines that justify recommendations. The implementation emphasized model-driven configuration, allowing domain experts to build and adjust decision trees and scoring rules through visual interfaces rather than code.
Operationally the deployment embedded Lumina Analytica decision outputs into Ask Jeeves’ consumer advisory workflow, driving front-end question sequencing and feeding recommendation text to the user interface. The project focused on accelerating development cycles, with the visual modeling and Intelligent Arrays explicitly supporting rapid development of the advisor’s core capabilities.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2009 | 2009 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics, Data Management Platform | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2000 | 2000 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Ask Jeeves
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Ask Jeeves Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Ask Jeeves Technographics
Ask Jeeves is a Media organization based in United States,
with around 150 employees and annual revenues of $246.0 million.
Ask Jeeves operates a diverse technology stack with applications such as
Oracle E-Business Suite, GumGum and Lumina Analytica,
covering areas like ERP Financial, Artificial Intelligence Marketing and Analytics and BI.
Ask Jeeves has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, GumGum and Lumina Decision Systems.
Ask Jeeves recently adopted applications including
SiteSpect A/B Testing in 2021, Intuit Mailchimp in 2021 and Fastly in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ask Jeeves’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ask Jeeves’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ask Jeeves technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.