Syracuse, 13057, NY,
United States
Aspen Dental Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Aspen Dental and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6500 Aspen Dental employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Aspen Dental has purchased the following applications: Workday Financial Management for ERP Financial in 2016, Adobe Connect for Audio Video and Web Conferencing in 2017, Algolia Search for Application, Web and Enterprise Search in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Aspen Dental is running and its propensity to invest more and deepen its relationship with Workday , Adobe Systems , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Aspen Dental revenues, which have grown to $2.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aspen Dental intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Financial Management | ERP Financial | ERP Financial Management | n/a | 2016 | 2016 |
In 2016, Aspen Dental implemented Workday Financial Management. Workday Financial Management was provisioned as Aspen Dental Management, Inc.’s ERP Financial application to centralize finance operations across the company that supports 15,000 healthcare professionals and team members across more than 1,000 offices in 46 states.
The deployment included core Workday Financial Management modules and configurations for General Ledger, Suppliers and Payables, Expense Management, Banking and Settlements, Business Assets, and Capital Projects. Configuration work extended to Financial Data Model management, security roles and business process configuration, composite reports, dashboards, scheduled reports, worksheets, and web services reporting to support standardized financial workflows and analytics.
Integrations were explicitly scoped to exchange data with the companys AMS and with a DataMart, and to synchronize budgeting and planning data with Adaptive Insights. Integration patterns focused on bidirectional data flows to and from Workday Financial Management using web services and scheduled report extracts, supporting consolidated financial reporting across the four consumer-facing brands Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care and Chapter Aesthetic Studio.
Governance and operational support were structured around a dedicated Workday Financial System Analyst role responsible for requirements gathering with finance stakeholders, prioritizing and documenting technical requirements, developing and maintaining financial reports and analytics, and creating training materials. Ongoing responsibilities included business process ownership for financials, security maintenance, FDM management, and support and maintenance of integrations and Adaptive Insights reporting to ensure continuity of finance operations.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Aspen Dental implemented Adobe Connect as its Audio Video and Web Conferencing solution and embedded the Adobe Connect application on its public website. The Adobe Connect deployment is used to deliver live audio and video sessions, webinar interfaces, persistent meeting rooms, recording, and attendee registration workflows to external users and internal stakeholders. These capabilities sit squarely within the Audio Video and Web Conferencing category, supporting consumer facing communications and event delivery from the corporate site.
The architecture centers on web embedded Adobe Connect meeting rooms surfaced through the Aspen Dental website, enabling browser based access without separate client installs. Operational coverage includes consumer engagement on the Aspen Dental website and support for internal communications and training across sites in the United States. Governance appears focused on centralized meeting room provisioning, access controls, and recording management within marketing and learning and development functions.
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Event Management | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2020 | 2020 |
In 2020, Aspen Dental deployed Algolia Search on its customer-facing website. Algolia Search is categorized as Application, Web and Enterprise Search and functions as the site search and discovery layer for Aspen Dental’s online content.
The implementation centers on Algolia Search indexing and relevance configuration, including index construction for location, service, and provider content, relevance tuning, autocomplete and instant search patterns. The deployment integrates the search UI into the public web front-end and a content ingestion pipeline that feeds location and service records into search indices, with search analytics and monitoring used to tune query performance and ranking.
Operational ownership is aligned to web operations and digital teams, with centralized configuration of search indices and ranking rules to maintain consistency across the site. The rollout was executed as a front-end integration across the public website to support patient search, appointment discovery and site navigation, with ongoing governance around index updates, relevance adjustments and analytics-driven refinements.
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Digital Asset Management | Content Management |
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2019 | 2019 |
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Web Content Management | Content Management |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Tracking and Recording | CRM |
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2018 | 2018 |
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Customer Analytics | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2013 | 2013 |
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IT Service Management | ITSM |
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2021 | 2021 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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