Calgary, T3E 8B4, AB,
Canada
ATCO Technographics
ATCO Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ATCO and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8200 ATCO employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ATCO has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2020, UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) for Absence and Leave Management in 2010, IBM Maximo for Enterprise Asset Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ATCO is running and its propensity to invest more and deepen its relationship with Oracle , UKG , Cornerstone OnDemand or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ATCO revenues, which have grown to $3.61 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ATCO intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ATCO Tech Stack and Enterprise Applications
ATCO ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Oracle E-Business Suite | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2020, ATCO implemented Oracle Cloud ERP, replacing Oracle E-Business Suite as part of a combined ERP and HCM cloud journey. This Oracle Cloud ERP deployment is categorized as ERP Financial and began by consolidating a highly complex EBS footprint that included eight Canadian ledgers, five foreign currency ledgers, three charts of accounts, 20,000 reports, 150 interfaces, 100 customizations, and 50 extensions.
The implementation covered core Finance and Human Capital Management modules and extended to Supply Chain Management, Inventory Management, Procurement, Sourcing, Project Portfolio Management, and the CRM based HR Help Desk. Data conversion scope was substantial with 23 billion assets represented across 450,000 asset records, over 28,000 projects rationalized and supplier master consolidation from 75,000 to 30,000. Configuration choices prioritized minimal customizations, with ATCO moving to a production state that reported zero customizations and two extensions.
Integrations and cutover were high risk components, the program executed over 250 cutover tasks to validate connectivity and had 150 preexisting interfaces to rationalize, while ATCO reported ongoing instances of transactions dropped from outside systems. Specific integration frictions included inconsistent third party connectivity methods and a production cutover that required eight weeks and 17,000 tasks to complete. The HR Help Desk remained native to the CRM Cloud rather than HCM, creating limited visibility to HCM attributes and additional work to deliver service analytics given OTBI limitations.
Governance and adoption were supported through extensive change management with over 300 classroom training events and more than 200 training manuals, videos, and walkthroughs, and by establishing centers of excellence for Finance, Human Capital Management, Supply Chain and Project Portfolio Management. The program moved toward business process simplification and standardization, shared services across Canada, and a design principle of no customizations and minimal manual processes. Security and access governance required focused remediation because the Cloud security model differed significantly, and ATCO documented challenges mapping seeded roles to licensing, lack of read only roles, and constrained role lifecycle controls.
ATCO reported explicit functional benefits from the ERP Financial deployment, including faster month end close by ledger and asset book, common processes and procedures across the enterprise, a consolidated global HCM database for people data, and simplified item and supplier masters. The Cloud also delivered continuous quarterly updates and improved accessibility for over 6,000 users, while ATCO noted operational burdens in testing and remediation due to mandatory quarterly releases, cryptic update notifications, OTBI reporting constraints for complex metrics, HDL usability issues, and continued integration stability work. The organization continues iterative improvements to process maturity, training, and system support while maintaining Oracle Cloud ERP as its ERP Financial backbone.
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Expense Management | ERP |
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2015 | 2015 |
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ATCO HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) | Absence and Leave Management | HCM | n/a | 2010 | 2010 |
In 2010 ATCO implemented UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) to centralize absence administration and create a unified Absence and Leave Management capability across its global footprint. The deployment supported the One ATCO vision of alignment to shared services and established centralized sourcing, procurement and projects control as core program objectives. The implementation was framed as an integrated program across Global Business Units and allied processes to align HR time and absence operations with industry leading best practices.
UKG Workforce Central Absence Manager was configured to deliver Employee Self Service and an Employee Resource Center, eliminating laborious manual leave workflows and enabling self service leave requests, approvals and reporting. Functional modules implemented included automated absence management rules, accrual processing and absence reporting consistent with Absence and Leave Management functionality. The Kronos components were tuned to enterprise absence policies and configured to drive standardized approval workflows across business units.
Automated Absence Management used Kronos Cloud and executed integration of Kronos Cloud with Oracle Time and Labor and Absence Cloud modules to synchronize time capture, leave balances and payroll feeds. The program employed effective data conversion strategies to load over 1 million assets during a compressed cutover window to reconcile workforce and asset records. Solutions also included innovative SCM Transfer Order approaches to work around IR ISO product limitations and automated generation of customer facing legal documents for multiple legal entities within the same business unit.
Governance and process restructuring accompanied the technical rollout, including consolidation to a Global Single Chart of Accounts and simplified reporting to align finance, HR and payroll data flows. Business Unit rationalization and resizing enabled operational flexibility within the global design, while centralized control structures governed sourcing, procurement and project execution. Process transformation extended to group asset depreciation strategies to align maintenance and regulatory reporting with the new shared services model.
The program delivered explicit business outcomes reported by the client, including significant reductions in IT spend and total cost of ownership, and improvements in asset maintenance and regulatory reporting. ATCO positioned UKG Workforce Central Absence Manager as the core Absence and Leave Management system to support integrated HR time to payroll processes and shared services governance.
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Core HR | HCM |
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2020 | 2020 |
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Learning and Development | HCM |
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2012 | 2017 |
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Payroll | HCM |
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2013 | 2017 |
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Recruiting, Applicant Tracking System | HCM |
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2012 | 2012 |
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Time and Attendance | HCM |
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2017 | 2017 |
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Workforce Management | HCM |
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2010 | 2010 |
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ATCO ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Maximo | Enterprise Asset Management | ERP Services and Operations | n/a | 2021 | 2022 |
In 2021, ATCO implemented IBM Maximo for Enterprise Asset Management, deploying a web-hosted instance surfaced through its corporate website for authenticated user access. The implementation positions IBM Maximo as ATCO's operational EAM application to manage asset data and maintenance workflows across its utilities operations.
Configuration work emphasized core Enterprise Asset Management capabilities typical of IBM Maximo, including an enterprise asset registry, work and maintenance management, preventive maintenance scheduling and inspection workflows. The deployment included role based access controls and user interfaces optimized for field service staff and technicians to record work and inspections.
The Maximo instance is accessed via a portal style login on ATCO's site, indicating a centralized, browser based architecture for operational and field users. Operational scope encompasses maintenance, operations and field services teams within ATCO's utilities business, with IBM Maximo used to orchestrate asset lifecycle and work order management functions.
Governance centered on standardized work order processes, approval workflows and asset lifecycle records to align maintenance execution and compliance practices. Rollout followed staged adoption across functional teams with IT and operations collaboration for configuration, administration and ongoing support.
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Field Service Management | ERP Services and Operations |
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2019 | 2019 |
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OSS/BSS | ERP Services and Operations |
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2019 | 2020 |
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ATCO AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Cognitive Computing | AI-Powered Application |
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2015 | 2015 |
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ATCO Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2017 | 2017 |
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Analytics and BI | Analytics and BI |
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2010 | 2010 |
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ATCO Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2017 | 2017 |
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ATCO Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2018 | 2018 |
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Digital Signing | Content Management |
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2020 | 2020 |
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ATCO CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ATCO ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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ATCO PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geographic Information System | PLM and Engineering |
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2018 | 2018 |
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ATCO IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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ATCO CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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ATCO Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Professional Services | Professional Services |
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2025 | 2025 |
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IT Decision Makers and Key Stakeholders at ATCO
Apps Being Evaluated by ATCO Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-11-24 | ATCO | Evaluated | Oracle | Oracle Utilities Work and Asset Cloud Service | Enterprise Asset Management | ERP Services and Operations |
| 2025-11-24 | ATCO | Evaluated | Oracle | Oracle Utilities Work and Asset Management (WAM) | Enterprise Asset Management | ERP Services and Operations |