Atm Technographics
Atm Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Atm and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 450 Atm employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Atm has purchased the following applications: IdoSell Platform for eCommerce in 2020, ServiceNow ITSM for IT Service Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Atm is running and its propensity to invest more and deepen its relationship with IdoSell , ServiceNow or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Atm revenues, which have grown to $73.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Atm intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Atm Tech Stack and Enterprise Applications
Atm eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IdoSell | Legacy | IdoSell Platform | eCommerce | eCommerce | n/a | 2020 | 2020 |
In 2020, Atm implemented IdoSell Platform on its public website to manage online commerce activities. Atm, a Communications company based in Poland with approximately 450 employees, adopted IdoSell Platform as its eCommerce solution to centralize storefront presentation, product pricing, and customer transactions across its web presence.
The deployment uses IdoSell Platform core capabilities including storefront management, product catalog and SKU management, shopping cart and checkout flows, order processing, and content management to support online sales and customer self service. The architecture is oriented around a hosted platform model integrated into the corporate website, enabling commerce operations across marketing, sales, and fulfillment functions, with platform standard connectors and API endpoints used to link payment and logistics workflows. Governance emphasis is on site level commerce administration, catalog governance, and order handling processes to align merchandising and operational fulfillment with ongoing storefront updates.
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Atm ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ServiceNow | Legacy | ServiceNow ITSM | IT Service Management | ITSM | n/a | 2020 | 2020 |
In 2020, Atm implemented ServiceNow ITSM for IT Service Management. The 450 employee communications firm deployed ServiceNow ITSM as a web accessible IT service platform, using the company website to surface a service portal for ticket submission and self service requests.
Configuration work focused on core IT Service Management capabilities, including incident management, problem management, change management, a service catalog, knowledge management, and a self service portal. ServiceNow ITSM workflows were configured to automate ticket routing, approval orchestration, and SLA tracking to standardize handling of requests and incidents.
The implementation centralized request intake and incident tracking by integrating the ServiceNow ITSM portal with ATM web access and internal IT workflows, consolidating service desk operations across IT and network operations. Operational coverage is concentrated on the IT organization supporting the communications business, unifying service requests and incident lifecycle management within a single platform.
Governance included role based access controls, formal service owner responsibilities, and a phased rollout with training for service desk staff and system administrators. ServiceNow ITSM is used on their website to provide a single point of contact for service requests and incident reporting, creating a consistent operational model for IT support.
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IT Decision Makers and Key Stakeholders at Atm
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|---|---|---|---|---|---|---|
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Apps Being Evaluated by Atm Executives
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