Atricom
Josink Esweg 8a,
Enschede, 7545 PN,
Netherlands
Enschede, 7545 PN,
Netherlands
31 53 428 5640
Professional Services
Atricom Technographics
Atricom Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Atricom and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 15 Atricom employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Atricom has purchased the following applications: Exact Online for ERP Financial in 2020, JivoChat for Chatbots and Conversational AI in 2015, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Atricom is running and its propensity to invest more and deepen its relationship with Exact Software , JivoChat , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Atricom revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Atricom intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Atricom Tech Stack and Enterprise Applications
Atricom ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exact Software | Legacy | Exact Online | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2020, Atricom implemented Exact Online for ERP Financial. Atricom is a Netherlands professional services firm with 15 employees, and the company lists Exact Online on its website as its financial application. The deployment uses Exact Online as a cloud hosted SaaS ERP Financial platform configured for company level accounting, electronic invoicing, bank reconciliation, VAT handling and financial reporting.
Configuration work emphasized chart of accounts setup, fiscal period configuration and automated invoicing workflows to support finance and billing operations. Operational scope is focused on the firm’s finance and billing functions in the Netherlands, with user administration and transaction processing managed by in house staff. Governance centers on accounting process alignment and periodic reconciliation workflows executed within Exact Online.
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Atricom AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| JivoChat | Legacy | JivoChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015, Atricom implemented JivoChat on its public website. Atricom's deployment uses JivoChat, a Chatbots and Conversational AI application, to provide live customer interaction and lead capture on its website in the Netherlands, reflecting a customer-facing web channel focus for the professional services firm. Deployment centered on embedding the JivoChat web widget into site pages and provisioning lightweight agent accounts aligned with a 15-person organizational structure.
The implementation leverages JivoChat core capabilities typical of the Chatbots and Conversational AI category, including a live chat widget, proactive chat invitations, canned responses, and chat transcript capture to support agent handoffs. Configuration emphasized simple agent routing and availability states, offline message capture for outside-hours inquiries, and template-driven responses to standardize initial triage. Automated response templates and visitor identification were applied to streamline inbound inquiry handling without introducing complex middleware.
Operational coverage is concentrated on customer-facing web channels and the firm’s small sales and support functions, with agents expected to handle chats via browser or mobile clients. Governance for Atricom focused on operating rules for response ownership and transcript retention that suit a small professional services firm, rather than extensive centralized change management. Atricom JivoChat Chatbots and Conversational AI installation established a persistent, front-end engagement layer tied to the website and contact workflows.
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Atricom Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015 Atricom deployed Microsoft 365 for Collaboration across its 15 person professional services firm in the Netherlands. The implementation provisioned cloud hosted Microsoft 365 subscription services to provide core collaboration functions including hosted email and calendar, Office desktop and web applications, document libraries, and cloud file storage. The Microsoft 365 deployment is referenced on Atricom's public website, confirming the subscription is active and externally surfaced.
Functional capabilities implemented align with standard Collaboration workflows, including team chat and meetings, shared SharePoint document libraries for project artifacts, OneDrive personal file sync, and centralized identity and access management within the Microsoft 365 tenant. Operational scope focused on internal knowledge sharing and project collaboration for consultants and administrative staff, with lightweight governance and tenant level administration configured for a small firm environment. This configuration positions Microsoft 365 Collaboration as the primary platform supporting Atricom's business functions for collaboration and content management.
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Atricom Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
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Digital Signing | Content Management |
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2018 | 2018 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Atricom CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Atricom IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Atricom
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Atricom Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Atricom IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Atricom digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Atricom Technographics
Atricom is a Professional Services organization based in Netherlands,
with around 15 employees and annual revenues of $1.0 million.
Atricom operates a diverse technology stack with applications such as
Exact Online, JivoChat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Atricom has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Exact Software, JivoChat and Microsoft.
Atricom recently adopted applications including
Stiply in 2021, Exact Online in 2020 and DeskDirector in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Atricom’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Atricom’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Atricom technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.