Hong Kong, n/a,
Hong Kong
Audiocom Technology Technographics
Audiocom Technology Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Audiocom Technology and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 116 Audiocom Technology employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Audiocom Technology has purchased the following applications: PayPal Braintree for Payment Processing in 2018, iZooto for Chatbots and Conversational AI in 2021, Shopline Platform for eCommerce in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Audiocom Technology is running and its propensity to invest more and deepen its relationship with PayPal , Adyen , Datability Technologies Private Limited or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Audiocom Technology revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Audiocom Technology intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Audiocom Technology Tech Stack and Enterprise Applications
Audiocom Technology ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PayPal | Legacy | PayPal Braintree | Payment Processing | ERP | n/a | 2018 | 2018 |
In 2018, Audiocom Technology deployed PayPal Braintree on its website. The PayPal Braintree deployment functions as the company Payment Processing solution for online checkout and card acceptance at Audiocom Technology, a Hong Kong retail firm.
The implementation centers on web checkout payment acceptance and configuration of core gateway capabilities. PayPal Braintree was configured to handle card payments and PayPal wallet acceptance, with client-side hosted fields and tokenization to vault payment methods for returning customers, consistent with Payment Processing functional patterns.
Integration work was implemented directly in the Audiocom website checkout, using PayPal Braintree client-side and server-side integration patterns to create payment tokens and submit transactions to the gateway. Operational coverage spans e-commerce checkout, order capture, and post-sale payment events, touching the finance and customer service functions that manage settlements and disputes in Hong Kong.
Governance and operational workflows were aligned to the gateway, including payment acceptance rules, refund and dispute handling tied to Braintree transaction records, and reconciliation processes based on gateway settlement reports. Configuration and workflow ownership reside with the e-commerce and finance teams to ensure transaction lifecycle control and operational traceability.
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Payment Processing | ERP |
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2021 | 2021 |
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Audiocom Technology AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Datability Technologies Private Limited | Legacy | iZooto | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Audiocom Technology implemented iZooto on its public website. Audiocom Technology deployed iZooto as a Chatbots and Conversational AI solution to provide on-site conversational engagement, lead capture, and customer interaction for its retail operations in Hong Kong.
The deployment centers on a web-embedded conversational layer using iZooto to deliver chat widgets, message sequencing, and browser-based engagement consistent with Chatbots and Conversational AI functionality. Typical functional modules configured for the implementation include visitor session tracking, guided messaging flows for inquiry triage, and basic audience segmentation to route conversations toward sales or support channels. Operational ownership is concentrated with digital commerce and marketing functions that govern messaging templates and consent workflows for on-site interactions, and the implementation is scoped to the company website as the primary digital touchpoint for customer engagement.
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Audiocom Technology eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Shopline | Legacy | Shopline Platform | eCommerce | eCommerce | n/a | 2017 | 2017 |
In 2017, Audiocom Technology implemented the Shopline Platform, deploying the Shopline Platform as its eCommerce storefront on https://www.audiocom.hk/. The deployment leverages cloud-hosted commerce capabilities to provide product catalog management, storefront content management, customer checkout flows, and order management for Audiocom Technology’s Hong Kong retail operations.
Configuration emphasized catalog and merchandising controls, configurable promotions and checkout workflows, and fulfillment orchestration to support online sales and customer support processes. Governance instituted centralized catalog ownership, content publishing workflows, and order processing handoffs that align merchandising, marketing, and operations teams to the Shopline Platform based commerce processes.
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Audiocom Technology CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2017 | 2017 |
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Audiocom Technology IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Audiocom Technology
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Audiocom Technology Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||