Audioengine
817 Broadway,
New York, 10003, NY,
United States
New York, 10003, NY,
United States
1 212-473-2700
Professional Services
Audioengine Technographics
Audioengine Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Audioengine and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Audioengine employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Audioengine has purchased the following applications: PayPal Enterprise for Payment Processing in 2021, Zendesk Chat for Chatbots and Conversational AI in 2018, Google Workspace (Formerly Google G-Suite) for Collaboration in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Audioengine is running and its propensity to invest more and deepen its relationship with PayPal , Bolt Financial , Apple or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Audioengine revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Audioengine intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Audioengine Tech Stack and Enterprise Applications
Audioengine ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PayPal | Legacy | PayPal Enterprise | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021, Audioengine implemented PayPal Enterprise on its website, deploying PayPal Enterprise as the primary online payment provider. The implementation is focused on Payment Processing for the company s ecommerce channel, enabling customer-facing checkout workflows and online transaction capture for Audioengine, a professional services firm with 30 employees and approximately 3,000,000 in annual revenue. PayPal Enterprise is used to process card and PayPal transactions through the site, and the deployment sits in the commerce layer to manage authorization, capture, and settlement flows.
Configuration emphasized Payment Processing capabilities common to the PayPal Enterprise offering, including a hosted or API-driven checkout integration, tokenization for stored payment references, and integrated fraud screening and chargeback handling. Operational coverage is centered on ecommerce sales, with customer support managing refunds and exchanges and finance reconciling settled payouts, and transaction records from PayPal Enterprise feeding into accounting and order workflows on the website. Governance and controls are organized around payment operations and PCI aligned responsibilities, with finance and customer service owning reconciliation and refund workflows.
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2020 | 2020 |
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Audioengine AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Audioengine implemented Zendesk Chat on its public website. Audioengine implemented Zendesk Chat in 2018 to introduce real time visitor engagement and live support capabilities, categorized as Chatbots and Conversational AI, supporting customer service and pre sales inquiry handling.
The deployment centers on a web embedded Zendesk Chat widget that provides live messaging, proactive chat triggers, canned responses, and agent presence and routing. Configuration appears focused on lightweight setup appropriate for a 30 person professional services firm, with emphasis on chat workflow rules and response templates to standardize interactions.
Operational coverage is the Audioengine website hosted at audioengineusa.com and the United States market, with chat sessions initiated by site visitors and handled by internal support staff. Zendesk Chat is operated as a browser based client for agents, capturing conversation transcripts and visitor context for handoff into existing internal support processes.
Governance is implemented through support team ownership of chat workflows, scripted response libraries, and escalation paths that route complex inquiries to internal ticketing and manual follow up. Zendesk Chat is therefore positioned as the front line customer engagement channel for Audioengine, embedding Chatbots and Conversational AI capabilities directly into web customer service operations.
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Audioengine Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2011 | 2011 |
In 2011, Audioengine implemented Google Workspace (Formerly Google G-Suite) to establish cloud-based Collaboration services for its 30-employee professional services business in the United States. Audioengine Google Workspace (Formerly Google G-Suite) Collaboration provides a unified productivity layer for corporate email, calendar scheduling, and document collaboration supporting day-to-day business functions.
The deployment centers on Gmail for corporate mail, Google Drive and Google Docs for document creation and storage, Google Calendar for scheduling, and Google Meet for remote meetings, with tenant administration managed through the Google Admin console. Typical Collaboration capabilities such as shared drives, real-time coauthoring, document versioning, role-based user provisioning and mobile access are applied to support internal workflows.
Google Workspace is surfaced on Audioengine’s public site for contact routing and corporate email addresses, and it is used across the organization to support sales inquiries, customer communication and product documentation workflows. Governance is handled at the tenant level through centralized account provisioning, domain management and access controls in the Google Admin console to enforce user and email policies.
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Audioengine eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2006 | 2006 |
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eCommerce | eCommerce |
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2021 | 2021 |
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Product Review Management | eCommerce |
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2019 | 2019 |
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Audioengine CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Audioengine TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Audioengine IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Audioengine
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Technology Officer | CXO | IT | |
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Co-Founder | CXO | Finance | |
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Co-Founder | CXO | Finance | |
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Apps Being Evaluated by Audioengine Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Audioengine IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Audioengine digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Audioengine Technographics
Audioengine is a Professional Services organization based in United States,
with around 30 employees and annual revenues of $3.0 million.
Audioengine operates a diverse technology stack with applications such as
PayPal Enterprise, Zendesk Chat and Google Workspace (Formerly Google G-Suite),
covering areas like Payment Processing, Chatbots and Conversational AI and Collaboration.
Audioengine has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as PayPal, Zendesk and Google.
Audioengine recently adopted applications including
PayPal Enterprise in 2021, WooCommerce in 2021 and Google Cloud Platform (GCP) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Audioengine’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Audioengine’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Audioengine technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.