Aurora, 60505-3302, IL,
United States
Aurora Civil Service Technographics
Aurora Civil Service Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Aurora Civil Service and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4 Aurora Civil Service employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Aurora Civil Service has purchased the following applications: CentralSquare Payments for Payment Processing in 2024, Microsoft 365 for Collaboration in 2020, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Aurora Civil Service is running and its propensity to invest more and deepen its relationship with CentralSquare , Microsoft , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Aurora Civil Service revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aurora Civil Service intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Aurora Civil Service Tech Stack and Enterprise Applications
Aurora Civil Service ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CentralSquare | Legacy | CentralSquare Payments | Payment Processing | ERP | n/a | 2024 | 2024 |
In 2024, Aurora Civil Service authorized a 3-year service agreement to adopt CentralSquare Payments for Payment Processing. The agreement commits the municipality to CentralSquare Payments via Paya Connect to handle credit and debit card transactions tied to the city's Naviline environment, addressing municipal finance and payment processing needs.
The CentralSquare Payments deployment centers on card acceptance, tokenization, authorization routing, and automated settlement and reconciliation workflows typical of Payment Processing solutions. Configuration work focused on embedding payment endpoints within Naviline transaction flows and generating reconciliation exports aligned to municipal accounting practices.
Integration points include Naviline for transaction origination and the CentralSquare Payments gateway via Paya Connect for authorization, clearing, and settlement processing. Operational coverage explicitly targets city finance and payment operations, centralizing in-person and online card processing for Aurora Civil Service across municipal payment functions.
Contract language cited goals of PCI compliance, simplified reconciliation, and multi-year cost savings for city payment operations. Governance will follow a finance-led reconciliation cadence and service agreement oversight for the three-year term.
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Aurora Civil Service Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Aurora Civil Service implemented Microsoft 365. The deployment supports the Collaboration needs of the four-person nonprofit and is surfaced on the organization website.
The Microsoft 365 deployment includes core Collaboration capabilities such as Exchange Online for email, Microsoft Teams for chat and meetings, SharePoint Online for site and document management, OneDrive for cloud file storage, and the Office desktop and web applications. Configuration is centered on tenant-level management through the Microsoft 365 admin center, with user account provisioning and role assignments scaled to the small staff size.
Operational scope covers internal communications, document lifecycle and public content publishing tied to the Aurora Civil Service website. Governance is handled via Microsoft 365 administrative controls and SharePoint site settings, focusing on access controls, content publishing workflows, and centralized document management for the nonprofit.
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Collaboration | Collaboration |
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2020 | 2020 |
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Aurora Civil Service Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, Aurora Civil Service implemented DocuSign eSignature as a Digital Signing solution on its public website. The deployment uses DocuSign eSignature cloud SaaS to provide embedded web signing sessions for documents presented through the municipal site, enabling online signature capture and signer flows accessible to external users and the small internal staff.
Functional configuration emphasized envelope creation, reusable document templates, role based signing order, and audit trail and certificate of completion capabilities that are typical in Digital Signing workflows. Operational coverage is the Aurora Civil Service website with internal administration of templates and signer requests, and governance implemented through account level administration, user provisioning, and standard signer authentication options, linking Aurora Civil Service DocuSign eSignature Digital Signing to the organization functions of document execution and signature verification.
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Aurora Civil Service CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Citizen Engagement | CRM |
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2017 | 2017 |
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Citizen Engagement | CRM |
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2019 | 2019 |
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Aurora Civil Service ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2018 | 2018 |
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Aurora Civil Service TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Critical Event Management | TRM |
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2016 | 2016 |
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Aurora Civil Service IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Cloud Storage | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Aurora Civil Service
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Aurora Civil Service Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-03-03 | Aurora Civil Service | Evaluated | Fortinet | Fortinet FortiGate NGFW | Next Generation Firewall | CyberSecurity |
| 2024-09-11 | Aurora Civil Service | Evaluated | SAP | SAP SRM | Supplier Relationship Management | Procurement |
| 2024-09-11 | Aurora Civil Service | Evaluated | Oracle | Oracle Warehouse Management Cloud | Warehouse Management | SCM |
| 2024-09-11 | Aurora Civil Service | Evaluated |
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Insurance ERP | ERP Services and Operations |
| 2024-08-27 | Aurora Civil Service | Evaluated |
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Loan Management | ERP Services and Operations |
| 2024-08-13 | Aurora Civil Service | Evaluated |
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Contingent Labor Management | HCM |
| 2024-07-31 | Aurora Civil Service | Evaluated |
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Real Estate Property Management | ERP Services and Operations |
| 2024-07-22 | Aurora Civil Service | Evaluated |
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Warehouse Management | SCM |
| 2024-06-11 | Aurora Civil Service | Evaluated |
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Recruiting, Applicant Tracking System | HCM |
| 2024-06-05 | Aurora Civil Service | Evaluated |
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Document Management | Content Management |