Surry Hills, 2010, NSW,
Australia
Aurora Travel Agency Services Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Aurora Travel Agency Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Aurora Travel Agency Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Aurora Travel Agency Services has purchased the following applications: Kaptio Travel for Travel Management in 2023, Microsoft 365 for Collaboration in 2019, Hotjar for Customer Experience in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Aurora Travel Agency Services is running and its propensity to invest more and deepen its relationship with Kaptio , Microsoft , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Aurora Travel Agency Services revenues, which have grown to $1.3 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aurora Travel Agency Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kaptio | Legacy | Kaptio Travel | Travel Management | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, Aurora Travel Agency Services implemented Kaptio Travel, a Travel Management application. The deployment targeted finance and reservations workflows for the company’s small-ship expedition operations based in Australia.
The implementation included Kaptio Pay, the Kaptio payment module, alongside Kaptio Travel to consolidate payment gateways and streamline bookings and reconciliation processes. Configuration emphasis was placed on payment orchestration, booking to payment linkage, and automated reconciliation routines consistent with Travel Management functionality.
Operational coverage focused on reservations teams and finance functions, consolidating payment flows to reduce manual reconciliation and booking administration. The deployment leveraged Kaptio Travel’s native payments and booking modules to centralize transaction records and support expedition-focused booking workflows.
According to vendor case commentary, the finance and payments-focused deployment delivered a ~50% productivity improvement for reservations teams and reduced reconciliation workload. Kaptio Travel and Kaptio Pay were positioned as the central applications for payments and booking operations within Aurora Travel Agency Services’ Travel Management footprint.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2019 | 2019 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2016 | 2016 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2013 | 2013 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2022 | 2022 |
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Cloud Storage | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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