Urbana, 61801-2530, IL,
United States
Austins Restaurant Technographics
Austins Restaurant Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Austins Restaurant and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Austins Restaurant employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Austins Restaurant has purchased the following applications: Personica for Customer Loyalty in 2020, GigeNET Cloud for Application Hosting and Computing Services in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Austins Restaurant is running and its propensity to invest more and deepen its relationship with Fishbowl (formerly Personica) , GigeNET or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Austins Restaurant revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Austins Restaurant intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Austins Restaurant Tech Stack and Enterprise Applications
Austins Restaurant CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fishbowl (formerly Personica) | Legacy | Personica | Customer Loyalty | CRM | n/a | 2020 | 2020 |
In 2020, Austins Restaurant implemented Personica to manage its customer loyalty program. The deployment uses Personica as a Customer Loyalty application embedded on the restaurant website to capture guest enrollments and provide customer account access through austinsrestaurant.com.
Configuration centered on web-based enrollment, customer profile capture, and campaign orchestration, leveraging Personica capabilities typical of the Customer Loyalty category such as points and rewards management, segmentation, and digital coupon delivery. Setup was sized for a 10-employee single-site operator, emphasizing automated enrollment and targeted messaging workflows appropriate for a small hospitality business.
Technical integration is limited to website embedding and customer-facing web workflows, with Personica delivering the front-end loyalty widget and account pages accessible from the site. This implementation places operational control of loyalty enrollment and campaign execution within the restaurant’s existing digital channel rather than across external systems.
Operational scope covers marketing and guest services functions within the United States, centralizing customer data for campaign execution and consent management. Governance and day to day administration are handled by the restaurant’s operations and marketing staff who operate campaign schedules, manage customer opt-ins, and maintain profile data directly through Personica.
|
Austins Restaurant IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GigeNET | Legacy | GigeNET Cloud | Application Hosting and Computing Services | IaaS | n/a | 2016 | 2016 |
|
IT Decision Makers and Key Stakeholders at Austins Restaurant
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Austins Restaurant Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||