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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Australia Zoo Data, Technology Stack, and Enterprise Applications
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Humanforce Legacy Humanforce Rostering and Scheduling Workforce Scheduling HCM n/a 2016 2016
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Quantcast Legacy Quantcast Measure Marketing Analytics CRM n/a 2015 2015
Marketing Automation CRM 2018 2018
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Sinch Legacy Pathwire Mailgun Transactional Email PaaS Visigon 2019 2019
In 2019, Australia Zoo implemented Pathwire Mailgun as its Transactional Email solution on their website, deploying the service to support web-driven customer communications for the leisure and hospitality operations in Australia. Visigon served as the integration partner for the implementation and handled project delivery and technical integration work. Configuration centered on SMTP relay and RESTful API integration, template management for transactional templates, domain authentication using SPF and DKIM, suppression list handling and webhook event streaming for delivery events and bounces. Pathwire Mailgun was configured to manage transactional templates, API key rotation and sending domain provisioning. The implementation included deliverability monitoring and event webhooks to capture opens, clicks, bounces and spam complaints, and security controls with access controls tied to user roles. Integrations were focused on the public website where triggered messages originate, covering booking confirmations, electronic receipts, account notifications and membership communications. Operational coverage included digital customer experience, ticketing and guest services notification flows and customer support messaging. The technical integration used programmatic sending via Mailgun API with SMTP relay fallback for server side email. Governance established by Visigon included centralized template lifecycle controls, access controls for API and sending domains and suppression policy management to prevent duplicate or inappropriate sends. Rollout followed a staged approach with domain authentication and webhook validation prior to full production routing on the site. Ongoing responsibilities were assigned to the digital operations team for template updates and to guest services for notification rule management.
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2012 2012
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2021 2021
IT Decision Makers and Key Stakeholders at Australia Zoo
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Australia Zoo Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Australia Zoo Technographics

Australia Zoo is a Leisure and Hospitality organization based in Australia, with around 250 employees and annual revenues of $20.0 million.

Australia Zoo operates a diverse technology stack with applications such as Humanforce Rostering and Scheduling, Quantcast Measure and Pathwire Mailgun, covering areas like Workforce Scheduling, Marketing Analytics and Transactional Email.

Australia Zoo has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Humanforce, Quantcast and Sinch.

Australia Zoo recently adopted applications including Amazon EC2 in 2021, Amazon Elastic Load Balancing (ELB) in 2021 and Amazon CloudFront in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Australia Zoo’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Australia Zoo’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Australia Zoo technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.