Austrian Airlines
Austrian Airlines Technographics
Austrian Airlines Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Austrian Airlines and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7115 Austrian Airlines employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Austrian Airlines has purchased the following applications: ResNexus Booking for Reservation and Booking Management in 2021, GE Digital Fuel Insight for Analytics and BI in 2023, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Austrian Airlines is running and its propensity to invest more and deepen its relationship with ResNexus , GE Digital , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Austrian Airlines revenues, which have grown to $3.10 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Austrian Airlines intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Austrian Airlines Tech Stack and Enterprise Applications
Austrian Airlines ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ResNexus | Legacy | ResNexus Booking | Reservation and Booking Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Austrian Airlines deployed ResNexus Booking as its web-facing reservation platform. ResNexus Booking is used on the Austrian.com website to deliver core Reservation and Booking Management capabilities, acting as the airline’s online booking engine and front-end reservation interface for passenger bookings.
The implementation emphasizes ResNexus Booking’s online booking engine and reservation lifecycle management, including availability and inventory controls, booking creation and modification workflows, and customer self-service booking interfaces. Operational scope is focused on the airline’s website and e-commerce booking operations, impacting passenger reservations and booking management processes while centralizing web booking traffic through the ResNexus Booking application.
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Austrian Airlines Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GE Digital | Legacy | GE Digital Fuel Insight | Analytics and BI | Analytics and BI | n/a | 2023 | 2023 |
In 2023 Austrian Airlines expanded its collaboration with GE Digital by adopting GE Digital Fuel Insight. GE Digital Fuel Insight is an Analytics and BI application that merges aircraft-recorded flight data with operational plans and future flight paths to create a single source of truth for fuel data across the airline.
The implementation centers on a suite of analytics and reporting capabilities, including trend analysis, visualization of fuel usage and emissions, prioritization workflows for high savings potential, and configurable reporting that can be tailored to Austrian Airlines operations. Austrian Airlines is already a long-standing customer of GE Digital, having used Safety Insight for Airlines eFOQA software, and extended that relationship by adding fuel analytics to existing operational telemetry and safety instrumentation.
Deployment architecture emphasizes ingestion of original flight data recorded by each aircraft combined with operational planning inputs and future flight path information, enabling consolidated analytics for flight operations and fuel management teams. The operational coverage targets fleet-wide monitoring and procedure adoption tracking, supporting collaboration between flight operations, fuel management, and sustainability functions without naming additional third-party systems.
Governance and workflow changes focus on establishing the Fuel Insight data set as the authoritative fuel reporting source, implementing customizable dashboards and adoption tracking to drive procedure rollout across the fleet. The announced outcomes include increased fuel efficiency, reduced costs, and lower carbon emissions through more accurate reporting and actionable insights that allow Austrian Airlines to identify and optimize fuel usage.
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Austrian Airlines Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Austrian Airlines deployed Cisco Webex Meetings as its Audio Video and Web Conferencing solution. Austrian Airlines uses Cisco Webex Meetings on its public website to provide browser-based video and audio conferencing, attendee management, and screen sharing for meeting workflows.
The deployment is surfaced on the website and configured to enable scheduled and ad-hoc web conference sessions, leveraging browser clients and Cisco Webex Meetings orchestration capabilities consistent with Audio Video and Web Conferencing functional modules. This implementation positions the Cisco Webex Meetings application to support external stakeholder engagement and internal corporate communication functions through web-embedded meeting access and session management.
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Collaboration | Collaboration |
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2022 | 2022 |
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Austrian Airlines Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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Austrian Airlines CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2012 | 2012 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2009 | 2009 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2017 | 2017 |
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Austrian Airlines ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2019 | 2019 |
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Austrian Airlines IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Austrian Airlines CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Austrian Airlines
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Austrian Airlines Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Austrian Airlines IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Austrian Airlines digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Austrian Airlines Technographics
Austrian Airlines is a Transportation organization based in Austria,
with around 7115 employees and annual revenues of $3.10 billion.
Austrian Airlines operates a diverse technology stack with applications such as
ResNexus Booking, GE Digital Fuel Insight and Cisco Webex Meetings,
covering areas like Reservation and Booking Management, Analytics and BI and Audio Video and Web Conferencing.
Austrian Airlines has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as ResNexus, GE Digital and Cisco Systems.
Austrian Airlines recently adopted applications including
GE Digital Fuel Insight in 2023, Slack Connect in 2022 and ResNexus Booking in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Austrian Airlines’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Austrian Airlines’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Austrian Airlines technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.