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● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

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● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

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● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

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● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

Auto Club Group
Location
1 Auto Club Drive,
Dearborn, 48126, MI,
United States
Website
https://www.autoclubgroup.com/
Phone
1 313-336-1621
Artw industry
Insurance
Employee
Revenue

Auto Club Group Technographics

Auto Club Group Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Auto Club Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7000 Auto Club Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Auto Club Group has purchased the following applications: Verizon Hosting for Application Hosting and Computing Services in 2012, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018, SAP S/4 HANA - Claims Management (FS-CM) for Insurance Claims Management in 2013 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Auto Club Group is running and its propensity to invest more and deepen its relationship with Verizon , Cisco Systems , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Auto Club Group revenues, which have grown to $700.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Auto Club Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Auto Club Group Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Verizon Legacy Verizon Hosting Application Hosting and Computing Services IaaS n/a 2012 2012
Content Delivery Network IaaS 2017 2017
Content Delivery Network IaaS 2016 2016
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2018 2018
Collaboration Collaboration 2020 2020
Collaboration Collaboration 2023 2023
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
SAP Legacy SAP S/4 HANA - Claims Management (FS-CM) Insurance Claims Management ERP Services and Operations n/a 2013 2014 In 2013, Auto Club Group implemented SAP S/4 HANA - Claims Management (FS-CM) for Insurance Claims Management to simplify claims handling and improve customer service. The deployment targeted claims operations and customer service functions across the insurer's United States operations, aligning the SAP S/4 HANA - Claims Management (FS-CM) configuration with core claims workflows and contact center interactions. The implementation emphasized core Insurance Claims Management capabilities, including digital claim intake, end-to-end case management, adjudication workflows, and claims payment orchestration, with workflow automation to accelerate decisioning. Configuration work focused on embedding business rules and claim triage logic, and on streamlining contact center routing and claims handoffs to reduce average handling time as described in SAP industry commentary. Governance centered on centralized claims process standardization and workflow controls, with operational ownership assigned to claims handlers and customer service teams to enforce triage, escalation, and quality controls. SAP reported that Auto Club Group's use of SAP Claims reduced the time customers spent on the phone by about 50 percent, a stated outcome from the SAP reference; no other outcome or cost details were provided.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Marketing Analytics CRM 2005 2005
Marketing Automation CRM 2016 2016
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Web Content Management Content Management 2016 2016
IT Decision Makers and Key Stakeholders at Auto Club Group
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Auto Club Group Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Auto Club Group Technographics

Auto Club Group is a Insurance organization based in United States, with around 7000 employees and annual revenues of $700.0 million.

Auto Club Group operates a diverse technology stack with applications such as Verizon Hosting, Cisco Webex Meetings and SAP S/4 HANA - Claims Management (FS-CM), covering areas like Application Hosting and Computing Services, Audio Video and Web Conferencing and Insurance Claims Management.

Auto Club Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Verizon, Cisco Systems and SAP.

Auto Club Group recently adopted applications including Slack Connect in 2023, Salesforce Sales Cloud in 2021 and Google Workspace (Formerly Google G-Suite) in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Auto Club Group’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Auto Club Group’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Auto Club Group technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.