Autokeskus Technographics
Autokeskus Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Autokeskus and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 471 Autokeskus employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Autokeskus has purchased the following applications: Solteq Smart Dealer for Dealership Management in 2010, Hotjar for Customer Experience in 2018, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Autokeskus is running and its propensity to invest more and deepen its relationship with Solteq , Contentsquare , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Autokeskus revenues, which have grown to $395.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Autokeskus intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Autokeskus Tech Stack and Enterprise Applications
Autokeskus ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Solteq | Legacy | Solteq Smart Dealer | Dealership Management | ERP Services and Operations | n/a | 2010 | 2010 |
In 2010 Autokeskus implemented Solteq Smart Dealer as its Dealership Management platform to centralize customer service, call center, repair shop and sales operations. The deployment positioned Solteq Smart Dealer to serve core dealership workflows across sales and aftersales business functions.
Implementation work focused on functional modules for CRM and ERP style data consolidation, electronic appointment booking, repair shop process management, warranty campaign coordination and sales order processing. The Solteq Smart Dealer application was configured to support telephone integration and agent workflows used in a staffed CallCenter environment. Configuration emphasized appointment and warranty workflows to align service scheduling and parts provisioning.
Integrations during the rollout included telephone systems and existing dealership tools explicitly referenced in project activity, such as Solteq CD400 and Automaster, as well as electronic appointment booking capabilities. Operational scope covered CallCenter operations, repair shop teams, sales and marketing coordination, and warranty campaign coordination with principals and educational institutions. The implementation connected front office customer interactions to back office service and parts processes to streamline case handling.
Governance and process change included supervisor led personnel development, targeted training programs, resource planning and recruitment to support system adoption. Project activities documented in the period emphasized production of support services, handling complaints, and development of phone based and ERP CRM workflows tied to Solteq Smart Dealer. Ongoing operations were structured around centralized appointment and warranty processes to standardize service delivery.
|
Autokeskus CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2018 | 2018 |
In 2018, Autokeskus implemented Hotjar across its public website. The deployment is aligned to the Customer Experience category and focuses on capturing behavioral signals from vehicle listings, search result pages and conversion funnels.
The implementation uses the Hotjar client side JavaScript snippet to instrument pageviews, clicks and form interactions, feeding session recordings, heatmaps, funnel analytics and on page feedback widgets into a vendor hosted analytics layer. Configuration emphasized sampling rules and feedback triggers to collect representative qualitative sessions for user experience analysis.
Operational ownership was assigned to marketing, e commerce and product UX stakeholders in Finland, who use Hotjar data to surface usability issues and prioritize site content and checkout workflows. Governance incorporated cookie consent controls and privacy parameterization to align data collection with regional data protection expectations.
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
Autokeskus IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2015 | 2015 |
In 2015 Autokeskus provisioned Microsoft Azure Cloud Services for Application Hosting and Computing Services to host its public website and customer-facing digital services. Microsoft Azure Cloud Services is referenced in the site source as the cloud platform delivering web hosting and compute capacity for Autokeskus digital presence.
The deployment reflects core Application Hosting and Computing Services capabilities, including scalable compute for web workloads, platform services for application deployment, persistent storage for site assets, and networking for secure public access. Configuration and automation for provisioning and scaling are consistent with standard cloud hosting workflows used to support continuously available web applications.
Operational responsibility centers on Autokeskus IT and the company website, where Microsoft Azure Cloud Services supports online vehicle listings and customer interactions. Governance emphasis aligns with cloud hosting practices, focusing on configuration management, secure public endpoints, and platform monitoring to maintain site availability and operational continuity.
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2006 | 2006 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
IT Decision Makers and Key Stakeholders at Autokeskus
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Autokeskus Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||