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Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Autokeskus Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Azure Cloud Services Application Hosting and Computing Services IaaS n/a 2015 2015
Application Hosting and Computing Services IaaS 2006 2006
Content Delivery Network IaaS 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contentsquare Legacy Hotjar Customer Experience CRM n/a 2018 2018
Marketing Automation CRM 2021 2021
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Solteq Legacy Solteq Smart Dealer Dealership Management ERP Services and Operations n/a 2010 2010
In 2010 Autokeskus implemented Solteq Smart Dealer as its Dealership Management platform to centralize customer service, call center, repair shop and sales operations. The deployment positioned Solteq Smart Dealer to serve core dealership workflows across sales and aftersales business functions. Implementation work focused on functional modules for CRM and ERP style data consolidation, electronic appointment booking, repair shop process management, warranty campaign coordination and sales order processing. The Solteq Smart Dealer application was configured to support telephone integration and agent workflows used in a staffed CallCenter environment. Configuration emphasized appointment and warranty workflows to align service scheduling and parts provisioning. Integrations during the rollout included telephone systems and existing dealership tools explicitly referenced in project activity, such as Solteq CD400 and Automaster, as well as electronic appointment booking capabilities. Operational scope covered CallCenter operations, repair shop teams, sales and marketing coordination, and warranty campaign coordination with principals and educational institutions. The implementation connected front office customer interactions to back office service and parts processes to streamline case handling. Governance and process change included supervisor led personnel development, targeted training programs, resource planning and recruitment to support system adoption. Project activities documented in the period emphasized production of support services, handling complaints, and development of phone based and ERP CRM workflows tied to Solteq Smart Dealer. Ongoing operations were structured around centralized appointment and warranty processes to standardize service delivery.
IT Decision Makers and Key Stakeholders at Autokeskus
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Autokeskus Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Autokeskus Technographics

Autokeskus is a Automotive organization based in Finland, with around 471 employees and annual revenues of $395.0 million.

Autokeskus operates a diverse technology stack with applications such as Microsoft Azure Cloud Services, Hotjar and Solteq Smart Dealer, covering areas like Application Hosting and Computing Services, Customer Experience and Dealership Management.

Autokeskus has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Contentsquare and Solteq.

Autokeskus recently adopted applications including Cloudflare CDN in 2022, Hubspot Marketing Automation in 2021 and Hotjar in 2018, highlighting its ongoing modernization strategy.

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Our research team continuously updates Autokeskus’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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