AutoZone
123 South Front Street,
Memphis, 38103, TN,
United States
Memphis, 38103, TN,
United States
1 901-495-6500
Retail
AutoZone Technographics
AutoZone Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by AutoZone and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 69440 AutoZone employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AutoZone has purchased the following applications: Oracle PeopleSoft Payables for AP Automation in 2012, Oracle Cloud HCM Absence Management for Absence and Leave Management in 2020, OrbusInfinity for Business Process Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AutoZone is running and its propensity to invest more and deepen its relationship with Oracle , WorldPay , Culture Amp or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AutoZone revenues, which have grown to $16.25 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AutoZone intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AutoZone Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft Payables | AP Automation | ERP Financial Management | n/a | 2012 | 2012 |
In 2012 AutoZone implemented Oracle PeopleSoft Payables as a core element of an AP Automation program led by Hexaware Technologies. The initiative formed part of a broader 15-module PeopleSoft FSCM implementation and a program to reengineer AR, BI, and GL and to implement 12 additional Financials and SCM modules on PeopleSoft v9.1.
The Oracle PeopleSoft Payables deployment included standard AP Automation capabilities plus specific functional configurations, such as a condition monitor, voucher staging and voucher load processes, and conversion of historical financial data into the PeopleSoft AP environment. Conversion activities explicitly included open vouchers, active vendors, supply chain open purchase orders, quantity on hand records, and the inventory item master. The deployment also reengineered payment grouping logic to define new paygroups for automated execution via the Pay Cycle Manager and implemented a requisition approval workflow with tiered approval levels based on requisition amount ranges.
Integrations were central to the implementation architecture. Oracle PeopleSoft Payables was interfaced with Buzon, a third party XML invoice provider, with Mexican invoices arriving via an EDI batch interface from Buzon. Urgent XML invoices were handled by an email attachment process where JavaScript extracted attachments and loaded them into voucher staging prior to voucher creation. The AP system exchanged Positive Pay and EFT files with First Tennessee Bank and ingested bank statements for automatic reconciliation. Customer master and contracts were integrated with ALLDATAs web ordering system to support customer and contract creation flows into PeopleSoft.
Program governance and rollout were managed through a combined onsite and offshore delivery model, spanning approximately 30 onsite resources and 125 offshore resources, with activities running from August 2012 to January 2013. The team facilitated SME workshops and requirements gathering, developed and reviewed functional design documents, and coordinated data conversion from the mainframe into the PeopleSoft AP environment. Document management was integrated by configuring PeopleSoft AP to link to Documentum, enabling users to open scanned invoice images from voucher pages for invoice to voucher matching.
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AR Automation | ERP Financial Management |
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2012 | 2012 |
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ERP Financial | ERP Financial Management |
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2014 | 2014 |
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ERP Financial | ERP Financial Management |
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2014 | 2014 |
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ERP Financial | ERP Financial Management |
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2014 | 2014 |
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Expense Management | ERP Financial Management |
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2014 | 2014 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM Absence Management | Absence and Leave Management | HCM | n/a | 2020 | 2020 |
In 2020 AutoZone deployed Oracle Cloud HCM Absence Management as part of a broader Oracle Cloud HCM rollout to support hiring, onboarding, and workforce administration across its multi‑country retail footprint. The implementation addressed the retailer's need to identify and develop employees who fit its customer service culture while supporting operations in all 50 states plus Puerto Rico, Mexico, and Brazil and more than 6,000 stores.
Oracle Cloud HCM Absence Management, aligned to the Absence and Leave Management category, was implemented alongside talent management, core HR, payroll, and employee and manager self service capabilities. Functional configuration emphasized recruiting and onboarding automation, a responsive mobile careers experience to shorten application time, and automated background check and onboarding workflows to reduce manual work for store managers.
The deployment used a phased architecture to limit project cost and operational risk, leveraging Oracle Integration to interoperate with existing on premises systems and service oriented automation. Integrations explicitly included Kronos, Oracle E Business Suite, and PeopleSoft, with prebuilt adapters used to connect third party SaaS and on premises applications and to minimize custom integration coding. New cloud release cadence provided automatic feature and update delivery on a quarterly schedule.
Governance centered on incremental rollout and retention of on premises business processes where appropriate, enabling continuity in payroll, HR, and supply chain while shifting core HR and absence management to the cloud. Early outcomes reported by AutoZone included 93,000 job applications in the first 30 days after recruiting went live, a reduction in average application time from 20 minutes to 10 minutes, segmented careers landing pages to improve applicant navigation, and increased visibility for store managers into applicants at nearby stores.
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Benefits Administration | HCM |
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2019 | 2019 |
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Compensation Management | HCM |
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2011 | 2011 |
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Compensation Management | HCM |
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2018 | 2018 |
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Core HR | HCM |
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2020 | 2020 |
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Employee Experience | HCM |
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2019 | 2019 |
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Employee Recognition and Rewards Management | HCM |
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2017 | 2017 |
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Employee Self Service | HCM |
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2020 | 2020 |
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Learning and Development | HCM |
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2009 | 2009 |
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Onboarding | HCM |
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2019 | 2019 |
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Payroll | HCM |
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2020 | 2020 |
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Performance and Goal Management | HCM |
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2011 | 2011 |
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Recruiting | HCM |
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2017 | 2017 |
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Recruiting, Applicant Tracking System | HCM |
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2011 | 2011 |
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Talent Sourcing | HCM |
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2019 | 2019 |
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Talent Sourcing | HCM |
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2017 | 2017 |
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Time and Attendance | HCM |
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2012 | 2012 |
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Time and Attendance | HCM |
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2019 | 2019 |
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Time and Attendance | HCM |
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2018 | 2018 |
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Time and Attendance | HCM |
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2019 | 2019 |
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Time and Attendance | HCM |
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2021 | 2021 |
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Workforce Management | HCM |
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2012 | 2012 |
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Workforce Management | HCM |
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2021 | 2021 |
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Workforce Scheduling | HCM |
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2012 | 2012 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Orbus Software | Legacy | OrbusInfinity | Business Process Management | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023 AutoZone adopted OrbusInfinity as a SaaS purchase for Business Process Management, with the vendor naming AutoZone as a new OrbusInfinity customer in its 2023 growth announcement. The announcement identifies the relationship to OrbusInfinity and AutoZone is likely using the platform to support enterprise architecture and application portfolio and business process management across its IT estate in the United States.
Module usage is inferred from the vendor notice rather than a public case study, and is therefore described conservatively. OrbusInfinity is likely being configured to provide an enterprise architecture repository, application portfolio management capability, and business process modeling and documentation functions, aligned with Business Process Management workflows such as process mapping, capability mapping, and centralized governance artifacts. These inferred modules reflect typical Business Process Management platform functionality and match the vendor framing of the engagement.
The deployment is a SaaS provision of OrbusInfinity and the announcement does not list named integrations or implementation partners. Operational scope described in the vendor release centers on AutoZone's IT estate in the United States, implying adoption by IT architecture and application management teams to standardize architecture artifacts, consolidate application inventory, and formalize process governance and lifecycle workflows.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Cognitive Computing | AI-Powered Application |
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2023 | 2023 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2015 | 2018 |
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Analytics and BI | Analytics and BI |
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2010 | 2010 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce Fraud Protection | eCommerce |
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2022 | 2022 |
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eCommerce | eCommerce |
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2010 | 2010 |
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eCommerce | eCommerce |
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2022 | 2022 |
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Personalization and Product Recommendations | eCommerce |
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2019 | 2019 |
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Personalization and Product Recommendations | eCommerce |
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2019 | 2019 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Advanced Planning and Scheduling | SCM |
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2007 | 2007 |
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Demand Forecasting and Planning | SCM |
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2019 | 2020 |
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Fleet Management | SCM |
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2020 | 2020 |
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Supply Chain Management | SCM |
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2013 | 2013 |
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Warehouse Management | SCM |
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2010 | 2010 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2020 | 2020 |
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Customer Analytics | CRM |
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2017 | 2017 |
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Customer Analytics | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2015 | 2015 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2017 | 2017 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2017 | 2017 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2014 | 2014 |
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Supplier Relationship Management | Procurement |
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2014 | 2014 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Configure Price Quote (CPQ) | SPM |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Cloud Storage | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Database Management | IaaS |
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2013 | 2013 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at AutoZone
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by AutoZone Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD AutoZone Technographics
AutoZone is a Retail organization based in United States,
with around 69440 employees and annual revenues of $16.25 billion.
AutoZone operates a diverse technology stack with applications such as
Oracle PeopleSoft Payables, Oracle Cloud HCM Absence Management and OrbusInfinity,
covering areas like AP Automation, Absence and Leave Management and Business Process Management.
AutoZone has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Orbus Software.
AutoZone recently adopted applications including
OrbusInfinity in 2023, SoundHound Smart Answering in 2023 and LexisNexis ThreatMetrix in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of AutoZone’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates AutoZone’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete AutoZone technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.