Sioux Falls, 57105, SD,
United States
Avera Health Technographics
Avera Health Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Avera Health and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 22100 Avera Health employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Avera Health has purchased the following applications: HealthcareSource Applicant Tracking System for Applicant Tracking System in 2019, Optum Prospective Payment for Insurance Claims Management in 2025, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Avera Health is running and its propensity to invest more and deepen its relationship with HealthcareSource , Sterling Talent Solutions , STARLIMS or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Avera Health revenues, which have grown to $285.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Avera Health intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Avera Health Tech Stack and Enterprise Applications
Avera Health HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HealthcareSource | Legacy | HealthcareSource Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2019 | 2019 |
In 2019 Avera Health implemented HealthcareSource Applicant Tracking System on its public careers site to centralize job posting and candidate intake workflows. The deployment of HealthcareSource Applicant Tracking System serves the talent acquisition function and is visible through Avera Health’s website driven application flows, enabling online applications to funnel into a single applicant tracking queue.
The implementation configuration emphasizes core Applicant Tracking System capabilities, including job requisition creation and approval, posting management, candidate application capture, workflow driven screening and interview scheduling. The HealthcareSource Applicant Tracking System deployment was configured to support role based access for recruiters and hiring managers, standardize requisition and candidate review processes, and surface recruiting and compliance reporting for HR operations.
Operational ownership sits with Avera Health recruiting and HR teams, who use the system to orchestrate hiring workflows across their recruiting organization and to coordinate hiring manager collaboration and candidate communications. Governance focuses on standardized approval gates and workflow enforcement within the Applicant Tracking System, and the configuration is embedded in the public careers site to ensure consistent candidate experience and intake.
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BackGround Screening | HCM |
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2021 | 2021 |
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BackGround Screening | HCM |
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2018 | 2018 |
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Core HR | HCM |
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2021 | 2021 |
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Onboarding | HCM |
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2021 | 2021 |
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Avera Health ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Optum | Legacy | Optum Prospective Payment | Insurance Claims Management | ERP Services and Operations | n/a | 2025 | 2025 |
In 2025 Avera Health implemented Optum Prospective Payment in an Insurance Claims Management context, placing the application into active use for claims pricing and adjudication at Avera Health Plans in the United States. The deployment centers on prospective payment tooling to govern DRG and APC logic as part of the health plan claims and finance workflow.
Optum Prospective Payment is operationalized through Optum EASYGroup for pricing configuration and adjudication logic, with configuration artifacts and rulesets aligned to DRG and APC-based prospective pricing. Functional capabilities in use include pricing configuration, claims adjudication rules, and DRG/APC logic maintenance, reflecting standard Insurance Claims Management workflows for prospective payment determination.
Operational coverage is explicitly within the claims and finance work area of Avera Health Plans, with an ongoing, role-based configuration model. A Payment Configuration Analyst position is listed as responsible for maintaining DRG and APC logic inside Optum EASYGroup, indicating a staffed governance model that embeds configuration control, compliance alignment, and ongoing rule maintenance into daily operations.
Governance and process control are structured around the Payment Configuration Analyst duties, which implies formal ownership for pricing logic updates, configuration testing, and compliance checks within Optum EASYGroup. The presence of this operational role demonstrates that Optum Prospective Payment is not a pilot but an active production component of the plan level Insurance Claims Management stack.
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Medical Care Management | ERP Services and Operations |
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2021 | 2021 |
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Patient Management | ERP Services and Operations |
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2015 | 2015 |
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Patient Management | ERP Services and Operations |
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2019 | 2019 |
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Avera Health Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Avera Health implemented Cisco Webex Meetings as its Audio Video and Web Conferencing platform. Cisco Webex Meetings is being used on their website to provide direct access to virtual meeting sessions and public-facing conferencing entry points.
The implementation leverages Cisco Webex Meetings as a cloud delivered conferencing service with standard Audio Video and Web Conferencing capabilities such as secure video conferencing, meeting scheduling and join flows, screen sharing, meeting recording, and participant management. Deployment is described as embedded on site pages to surface meeting access for staff and external participants, and the Cisco Webex Meetings instance is managed as an enterprise conferencing service under Avera Health IT communications operations to support clinical coordination, administrative collaboration, and operational meetings.
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Avera Health CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Avera Health PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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Avera Health IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Avera Health
Apps Being Evaluated by Avera Health Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-10-16 | Avera Health | Evaluated | Epic Systems | Epic Tapestry | Medical Care Management | ERP Services and Operations |
| 2025-09-04 | Avera Health | Evaluated | DonationXchange | DonationXchange | Donor and Fundraising Management | CRM |
| 2025-01-28 | Avera Health | Evaluated | Medical Information Technology | MEDITECH Expanse EHR | Electronic Health Record | ERP Services and Operations |
| 2024-12-06 | Avera Health | Evaluated |
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Core Admin Processing System | ERP Services and Operations |
| 2024-11-06 | Avera Health | Evaluated |
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Home Care Management | ERP Services and Operations |
| 2024-07-10 | Avera Health | Evaluated |
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Electronic Health Record | ERP Services and Operations |
| 2024-07-10 | Avera Health | Evaluated |
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Legacy System | Legacy |
| 2024-07-10 | Avera Health | Evaluated |
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Electronic Health Record | ERP Services and Operations |