Avon
777 3rd Ave,
New York, 10017, NY,
United States
New York, 10017, NY,
United States
1 212-282-5000
Consumer Packaged Goods
Avon Technographics
Avon Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Avon and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 31000 Avon employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Avon has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2012, ServiceNow HR for HR Service Delivery in 2015, SAP Concur Travel for Travel Management in 2006 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Avon is running and its propensity to invest more and deepen its relationship with SAP , ServiceNow , Blue Yonder or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Avon revenues, which have grown to $60.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Avon intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Avon Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP Financial Management | n/a | 2012 | 2012 |
In 2012, Avon implemented SAP ERP ECC 6.0 as its ERP Financial platform. The work encompassed full project lifecycle activities including implementation, configuration and production support for SAP ERP ECC 6.0.
The deployment was built on the SAP NetWeaver technology stack, using NetWeaver 7.0 and 7.3 components such as Enterprise Portal 7.0, BW7.0, PI 7.3, SLD and Solution Manager 7.1/7.0 to provide application, integration and management layers. The landscape design included multiple application servers across UNIX and Windows environments, with installation, support pack application, kernel upgrades and tablespace administration incorporated into the technical baseline.
Operational configuration emphasized integration and runbook processes, with SAP ERP ECC 6.0 linked to BW for analytics, PI 7.3 functioning as the integration middleware and Enterprise Portal providing user access while Solution Manager provided lifecycle and monitoring control. Client administration was executed as a formal process covering client creation, client copy, client export and client deletion, and transport management was governed via the Change and Transport System with TMS and STMS used for scheduled transports.
System governance and operations relied on SAP CCMS for proactive monitoring, SNOTE for applying SAP notes, and structured change workflows to support troubleshooting, performance tuning and capacity planning. Database management and availability practices included backup and restoration using BR tools and table space management as part of ongoing production support.
|
|
|
|
|
Expense Management | ERP Financial Management |
|
2006 | 2006 |
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ServiceNow | Legacy | ServiceNow HR | HR Service Delivery | HCM | n/a | 2015 | 2015 |
In 2015 Avon implemented ServiceNow HR as part of a broader ServiceNow deployment, positioning the platform within the HR Service Delivery category to centralize employee service processes. The ServiceNow HR implementation was delivered alongside ITSM and ITBM modules to create an end to end integrated service fabric, enabling a unified approach to case intake, knowledge management, and HR case lifecycle automation across IT and HR functions.
Configuration focused on standard HR Service Delivery capabilities, including employee service center workflows, HR service catalog items, case routing and lifecycle automation, and knowledge base integration. ServiceNow HR was configured to interoperate with existing IT service workflows, allowing HR case escalation into ITSM incident and change processes where cross functional resolution was required.
Integrations were explicit and instrumental to the design, ServiceNow HR exchanged identity and provisioning signals with Azure AD, synchronized HR transactional data with Workday, and received operational telemetry from monitoring platforms such as SolarWinds and Splunk to surface service health within case and incident workflows. Centralized Identity and Access Management and Privileged Access Management solutions were integrated with ITSM to enforce access controls and to support internal control objectives.
Governance and operating model adjustments accompanied the technical rollout, with a move to a lean and agile IT model and establishment of centers of excellence to manage ServiceNow HR configuration, release cadence, and process ownership. The integration of IAM and PAM into ITSM supported SOC1 certification and ongoing SOX audit readiness, aligning ServiceNow HR with enterprise compliance and IT as a Service operating principles.
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Travel | Travel Management | ERP Services and Operations | n/a | 2006 | 2006 |
In 2006 Avon implemented SAP Concur Travel as its centralized Travel Management platform to establish global control over travel and expense processes. The deployment positioned SAP Concur Travel as the enterprise booking and expense reporting backbone supporting companywide travel policies and approvals.
The SAP Concur Travel implementation included configuration of travel booking workflows, expense reporting, policy rule enforcement, and multi-level approval routing consistent with Travel Management best practices. The deployment emphasized expense auditing and compliance controls, and automated standard T&E workflows to align with corporate policy and procure-to-pay process requirements.
Operational responsibility spans a centralized Concur team that manages global Concur Travel and expense processes, and coordinates regional Concur analysts and support functions. The system operates across finance, procurement aligned P2P activities, and travel operations, with close collaboration required from Executive, Global Finance, and Global Finance Operations stakeholders.
Governance established a central internal consulting role that manages T&E processes and policies, coordinates Concur analysts, and serves as the escalation point for regional support and compliance questions. Ongoing management focuses on policy governance, regional support coordination, and ensuring Concur Travel remains aligned with corporate P2P and finance process controls.
|
SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Supply Chain Management | SCM |
|
2016 | 2016 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Support | CRM |
|
2018 | 2018 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2018 | 2018 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2015 | 2015 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2023 | 2023 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2023 | 2023 |
|
IT Decision Makers and Key Stakeholders at Avon
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Avon Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Avon IT executives and key decision makers. This section highlights Avon's latest recorded technology evaluations, including Tyler New World ERP for Government ERP on 2025-03-31. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Avon digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Avon Technographics
Avon is a Consumer Packaged Goods organization based in United States,
with around 31000 employees and annual revenues of $60.00 billion.
Avon operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, ServiceNow HR and SAP Concur Travel,
covering areas like ERP Financial, HR Service Delivery and Travel Management.
Avon has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and ServiceNow.
Avon recently adopted applications including
Amazon EC2 in 2023, Amazon CloudFront in 2023 and Salesforce Service Cloud in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Avon’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Avon’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Avon technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.