AXA Insurance Thailand
Floor 25th, Unit, Siam Patumwan House, 414, 2511-1-2 Phaya Thai Rd, Wangmai, Pathum Wan,
Bangkok, 10330,
Thailand
Bangkok, 10330,
Thailand
66 2118 8111
Insurance
AXA Insurance Thailand Technographics
AXA Insurance Thailand Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by AXA Insurance Thailand and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 483 AXA Insurance Thailand employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AXA Insurance Thailand has purchased the following applications: Guidewire Canvas for Insurance Claims Management in 2015, Microsoft Azure Monitor for Application Performance Management in 2021, TESS INTERNATIONAL Coral Financial Crime Suite for AML, Fraud and Compliance in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AXA Insurance Thailand is running and its propensity to invest more and deepen its relationship with Guidewire , Microsoft , TESS INTERNATIONAL or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AXA Insurance Thailand revenues, which have grown to $125.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AXA Insurance Thailand intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AXA Insurance Thailand Tech Stack and Enterprise Applications
AXA Insurance Thailand ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Guidewire | Legacy | Guidewire Canvas | Insurance Claims Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015 AXA Insurance Thailand implemented Guidewire Canvas for Insurance Claims Management. The initial deployment established a consumer claim platform aimed at centralizing claim intake and processing workflows while aligning with the insurer's distribution and back office support functions.
Guidewire Canvas was configured to deliver core Insurance Claims Management capabilities including claims intake and registration, adjudication workflow orchestration, configurable business rules, document and evidence management, and role based work queues for claims handlers and supervisors. The implementation emphasized workflow automation and configurable rules engines consistent with enterprise claims processing patterns in the category.
Integration work focused on front back office integration and creating new operational processes across all distributions and back office support, ensuring claims data and status flows between customer facing channels and operational teams. The scope of operational coverage included consumer claims operations, distribution channel touchpoints, customer service, and back office claims support functions.
Governance was structured with a Transformation Lead for the Consumer Claim Platform from October 2015 through Q4 2016 who served as a Project Steering Committee member, responsible for ensuring the project delivered the right solutions and for supporting project teams in decision making. The rollout included process redesign for distribution and back office workflows and formal steering level oversight to align configuration choices with operational requirements.
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AXA Insurance Thailand ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Monitor | Application Performance Management | ITSM | n/a | 2021 | 2021 |
In 2021, AXA Insurance Thailand deployed Microsoft Azure Monitor to provide Application Performance Management for its public website. The implementation instruments the website to collect end to end telemetry, consolidating client side metrics, server side metrics and application logs into a cloud native telemetry pipeline using Microsoft Azure Monitor features including Application Insights and Log Analytics. This configuration enables centralized metric storage, queryable logs and real time alerting built into Microsoft Azure Monitor for continuous visibility into web application behavior.
The rollout focuses on website performance and availability, supporting web operations and digital channel teams with prebuilt dashboards, custom queries and threshold based alerts. Functional modules implemented include request and dependency tracking, performance metrics, centralized log aggregation and alerting workflows, with dashboards surfaced to operations for incident triage and root cause analysis. The deployment is scoped to the public website and emphasizes instrumentation, monitoring governance and operational workflow integration rather than broader enterprise system integration.
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AXA Insurance Thailand TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TESS INTERNATIONAL | Legacy | TESS INTERNATIONAL Coral Financial Crime Suite | AML, Fraud and Compliance | TRM | n/a | 2015 | 2015 |
In 2015 AXA Insurance Thailand implemented TESS INTERNATIONAL Coral Financial Crime Suite to centralize its AML, Fraud and Compliance controls across underwriting, claims and customer onboarding functions. The TESS INTERNATIONAL Coral Financial Crime Suite was provisioned as a unified platform for surveillance, alerts and case management to support the insurer's anti-financial crime and fraud workflows.
Configuration focused on modules typical of the AML, Fraud and Compliance category, including rules-based transaction monitoring, watchlist and sanctions screening, automated alert generation, risk scoring and integrated case management with workflow orchestration. Governance and operational design emphasized centralized alert triage, role-based access for compliance analysts and documented investigation workflows, with the platform serving AXA Insurance Thailand's compliance and fraud investigation teams.
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AXA Insurance Thailand PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
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Transactional Email | PaaS |
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2018 | 2018 |
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AXA Insurance Thailand IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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AXA Insurance Thailand CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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DDoS Protection | CyberSecurity |
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2019 | 2019 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at AXA Insurance Thailand
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
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Chief Information Officer | CXO | IT | |
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Head of Finance | Director | Finance | |
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Chief Strategy Officer | CXO | Finance | |
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Head of Insurance and Financial Risk Management | Director | Risk | |
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Apps Being Evaluated by AXA Insurance Thailand Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from AXA Insurance Thailand IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the AXA Insurance Thailand digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD AXA Insurance Thailand Technographics
AXA Insurance Thailand is a Insurance organization based in Thailand,
with around 483 employees and annual revenues of $125.0 million.
AXA Insurance Thailand operates a diverse technology stack with applications such as
Guidewire Canvas, Microsoft Azure Monitor and TESS INTERNATIONAL Coral Financial Crime Suite,
covering areas like Insurance Claims Management, Application Performance Management and AML, Fraud and Compliance.
AXA Insurance Thailand has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Guidewire, Microsoft and TESS INTERNATIONAL.
AXA Insurance Thailand recently adopted applications including
Microsoft Azure Monitor in 2021, F5 Defense.Net in 2019 and Proofpoint Email Security and Protection in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of AXA Insurance Thailand’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates AXA Insurance Thailand’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete AXA Insurance Thailand technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.