AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

AXA Healthcare Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Rackspace Technology Legacy Rackspace Cloud Application Hosting and Computing Services IaaS n/a 2013 2013
Application Hosting and Computing Services IaaS 2019 2019
Content Delivery Network IaaS 2020 2020
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Ipsos Legacy Ipsos Voice of the Customer Customer Experience CRM n/a 2022 2022 In 2022, AXA Healthcare implemented Ipsos Voice of the Customer to drive Customer Experience improvements across its UK business, selecting Ipsos as strategic advisory, implementation and operational partner and deploying the Medallia platform for feedback capture and analytics. The implementation established a centralized Voice of the Customer programme under the Customer Experience function, with design and deployment led by Ipsos and platform services provided by Medallia. The Ipsos Voice of the Customer deployment consolidated multi-channel feedback collection, analytics and dashboarding capabilities typical of Customer Experience programmes, including structured insight generation and reporting workflows. Ipsos provided configuration and ongoing operational management, aligning survey instrumentation, sentiment analytics and insight distribution to standard CX processes and team-level action planning. Integration scope explicitly included Medallia as the platform for capture and insight orchestration, with operational coverage across AXA Healthcare teams in the United Kingdom. Insights were embedded into customer service and broader operational teams, enabling closed loop feedback routines and recurring insight handoffs to business stakeholders for service improvement and internal storytelling. Governance was formalized through programme ownership by the CX function and operational oversight by Ipsos, with established processes for insight escalation and team-level implementation of recommended actions. The programme increased feedback volumes and delivered actionable insights that have been embedded across teams to improve service and internal storytelling, demonstrating sustained operationalization of Voice of the Customer outputs.
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
SAP Legacy SAP Treasury and Risk Management Treasury Management TRM n/a 2013 2013
IT Decision Makers and Key Stakeholders at AXA Healthcare
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by AXA Healthcare Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD AXA Healthcare Technographics

AXA Healthcare is a Insurance organization based in United Kingdom, with around 3200 employees and annual revenues of $155.0 million.

AXA Healthcare operates a diverse technology stack with applications such as Rackspace Cloud, Ipsos Voice of the Customer and SAP Treasury and Risk Management, covering areas like Application Hosting and Computing Services, Customer Experience and Treasury Management.

AXA Healthcare has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Rackspace Technology, Ipsos and SAP.

AXA Healthcare recently adopted applications including Ipsos Voice of the Customer in 2022, Cloudflare CDN in 2020 and Microsoft Azure Cloud Services in 2019, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of AXA Healthcare’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates AXA Healthcare’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete AXA Healthcare technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.