AXA Healthcare
Phillips House, Tunbridge Wells,
Kent, TN1 2PL,
United Kingdom
Kent, TN1 2PL,
United Kingdom
44 80 0783-1279
Insurance
AXA Healthcare Technographics
AXA Healthcare Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by AXA Healthcare and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3200 AXA Healthcare employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AXA Healthcare has purchased the following applications: Ipsos Voice of the Customer for Customer Experience in 2022, SAP Treasury and Risk Management for Treasury Management in 2013, Rackspace Cloud for Application Hosting and Computing Services in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AXA Healthcare is running and its propensity to invest more and deepen its relationship with Ipsos , SAP , Rackspace Technology or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AXA Healthcare revenues, which have grown to $155.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AXA Healthcare intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AXA Healthcare Tech Stack and Enterprise Applications
AXA Healthcare CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ipsos | Legacy | Ipsos Voice of the Customer | Customer Experience | CRM | n/a | 2022 | 2022 |
In 2022, AXA Healthcare implemented Ipsos Voice of the Customer to drive Customer Experience improvements across its UK business, selecting Ipsos as strategic advisory, implementation and operational partner and deploying the Medallia platform for feedback capture and analytics. The implementation established a centralized Voice of the Customer programme under the Customer Experience function, with design and deployment led by Ipsos and platform services provided by Medallia.
The Ipsos Voice of the Customer deployment consolidated multi-channel feedback collection, analytics and dashboarding capabilities typical of Customer Experience programmes, including structured insight generation and reporting workflows. Ipsos provided configuration and ongoing operational management, aligning survey instrumentation, sentiment analytics and insight distribution to standard CX processes and team-level action planning.
Integration scope explicitly included Medallia as the platform for capture and insight orchestration, with operational coverage across AXA Healthcare teams in the United Kingdom. Insights were embedded into customer service and broader operational teams, enabling closed loop feedback routines and recurring insight handoffs to business stakeholders for service improvement and internal storytelling.
Governance was formalized through programme ownership by the CX function and operational oversight by Ipsos, with established processes for insight escalation and team-level implementation of recommended actions. The programme increased feedback volumes and delivered actionable insights that have been embedded across teams to improve service and internal storytelling, demonstrating sustained operationalization of Voice of the Customer outputs.
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AXA Healthcare TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Treasury and Risk Management | Treasury Management | TRM | n/a | 2013 | 2013 |
In 2013, AXA Healthcare implemented SAP Treasury and Risk Management as its Treasury Management solution. The implementation and ongoing maintenance effort concentrated on the accounting of financial products, explicitly covering trades, position keeping, asset servicing, accounting and reporting modules.
Configuration work for SAP Treasury and Risk Management included trade capture and lifecycle processing, position keeping configuration for multi-asset portfolios, asset servicing workflows, and accounting integration points to support regulatory reporting. The engagement also included a migration strategy and roadmap for investment funds for AXA Germany and AXA France, with configuration and operational transition planning documented as part of the implementation.
The program delivered regional rollouts across AXA entities, including AXA Japan, AXA UK and Ireland, AXA Belgium and Luxemburg, and targeted investment fund migrations in Germany and France. Operational scope spanned treasury, investment operations, and accounting teams, and the SAP Treasury and Risk Management deployment was used to centralize position keeping and to standardize accounting and reporting for financial products across these jurisdictions.
Governance activity included participation in the implementation of a Solvency II solution, which required adaptation of reporting and control workflows within the Treasury Management landscape. Rollout governance emphasized coordinated configuration baselines, migration sequencing for investment funds, and ongoing application maintenance to sustain accounting and asset servicing processes.
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AXA Healthcare IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rackspace Technology | Legacy | Rackspace Cloud | Application Hosting and Computing Services | IaaS | n/a | 2013 | 2013 |
In 2013, AXA Healthcare implemented Rackspace Cloud to host its website, establishing Rackspace Cloud as its Application Hosting and Computing Services provider for public facing web operations. AXA Healthcare Rackspace Cloud Application Hosting and Computing Services supported the company website as the primary business function for customer engagement and online services in the United Kingdom.
The implementation centered on hosting and compute responsibilities typical of Application Hosting and Computing Services, including cloud compute instances, managed hosting, content delivery and scalability features to support web traffic. Operational ownership was positioned with the digital and IT operations teams, with governance focused on web release workflows and hosting configuration management, and the deployment covered the company website rather than internal line of business applications.
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at AXA Healthcare
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Salesforce Administrator | Manager | Marketing | |
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Salesforce System Administrator | Manager | Marketing | |
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Apps Being Evaluated by AXA Healthcare Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from AXA Healthcare IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the AXA Healthcare digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD AXA Healthcare Technographics
AXA Healthcare is a Insurance organization based in United Kingdom,
with around 3200 employees and annual revenues of $155.0 million.
AXA Healthcare operates a diverse technology stack with applications such as
Ipsos Voice of the Customer, SAP Treasury and Risk Management and Rackspace Cloud,
covering areas like Customer Experience, Treasury Management and Application Hosting and Computing Services.
AXA Healthcare has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Ipsos, SAP and Rackspace Technology.
AXA Healthcare recently adopted applications including
Ipsos Voice of the Customer in 2022, Cloudflare CDN in 2020 and Microsoft Azure Cloud Services in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of AXA Healthcare’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates AXA Healthcare’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete AXA Healthcare technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.