AXIS Capital
92 Pitts Bay Road AXIS House,
Pembroke, HM 08,
Bermuda
Pembroke, HM 08,
Bermuda
1 441-496-2600
Insurance
AXIS Capital Technographics
AXIS Capital Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by AXIS Capital and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1876 AXIS Capital employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AXIS Capital has purchased the following applications: Duck Creek Claims for Insurance Claims Management in 2020, Microsoft Power BI for Analytics and BI in 2016, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AXIS Capital is running and its propensity to invest more and deepen its relationship with Duck Creek Technologies , Microsoft , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AXIS Capital revenues, which have grown to $6.02 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AXIS Capital intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AXIS Capital Tech Stack and Enterprise Applications
AXIS Capital ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Duck Creek Technologies | Legacy | Duck Creek Claims | Insurance Claims Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, AXIS Capital implemented Duck Creek Claims as its Insurance Claims Management solution to standardize core claims operations. The decision targeted AXIS's US claims organization and aligned with the company profile as a specialty insurer and reinsurer operating across key international markets.
The Duck Creek Claims deployment emphasized typical Insurance Claims Management capabilities, including claims intake and triage, configurable business rules for adjudication and coverage determination, workflow orchestration for adjuster assignment and task routing, document imaging and evidence management, payments and reserve handling, and embedded reporting for claims monitoring. Implementation work focused on configuring the Duck Creek Claims rule engine, templates and user roles to support specialty lines and variable claim workflows.
Operational scope covered claims operations, adjusters, claims leadership and finance functions across AXIS US operations, delivered via a staged rollout to align lines of business and adjuster teams. Governance was structured around centralized claims process owners, formal configuration change control, and standardized claims workflow policies to ensure consistent adjudication and reserving practices.
The Duck Creek Claims implementation was part of AXIS Capital's broader enterprise transformation, which received industry recognition from the Novarica Research Council Impact Award, and it established a unified Insurance Claims Management platform intended to improve consistency, configurability and operational transparency for AXIS claims processing.
|
|
|
|
|
Insurance ERP | ERP Services and Operations |
|
2019 | 2019 |
|
|
|
|
|
Insurance Policy Administration | ERP Services and Operations |
|
2020 | 2020 |
|
|
|
|
|
Time Tracking and Billing | ERP Services and Operations |
|
2020 | 2020 |
|
AXIS Capital Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2016 | 2018 |
In 2016, AXIS Capital deployed Microsoft Power BI as part of its Analytics and BI platform to provide interactive reporting across its global insurance and reinsurance business entities, including Axis Insurance, Axis Reinsurance and Accident and Health. Microsoft Power BI was used to deliver tabular model insights and self service visualizations to underwriting, actuarial, claims and distribution teams.
The implementation combined Power BI front end capabilities with enterprise BI artifacts, including SSAS cubes for fast query results, SSIS packages for ETL, and SSRS for paginated reporting. Functional capabilities implemented included interactive dashboards, power views, pivots, parameterized and drill through reports, and tabular model development, supported by SQL database design using star and snowflake schemas and complex stored procedures and views.
Data integration and architecture tied Microsoft Power BI to a data warehouse built on MS SQL Server 2012 and 2008 R2, with source feeds from Oracle and Hive and runtime on Windows Server. The environment leveraged SSIS for extracting and transforming source records into facts and dimensions, SSAS for multidimensional and tabular models, and Excel and Visio for requirements capture and ad hoc analysis and design documentation.
Governance and delivery followed an agile model, with systems and data analysts working with the business to define stories in Rally, creating FDM framework artifacts, producing mapping specifications for ETL, and authoring test plans for BI testing and story acceptance. Coordination with offshore teams and system owners institutionalized data flow documentation and linkage solutions to enable integrated cross team tracking and consistent field definitions.
The work provided business facing solutions that produced deeper insights into enterprise data through new summary level views and healthcare data modeling, improved ability to join and reconcile datasets across systems, and troubleshooting and analytical support for ongoing report acceptance and refinement.
|
AXIS Capital Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, AXIS Capital deployed Cisco Webex Meetings on its corporate website. AXIS Capital implemented Cisco Webex Meetings for Audio Video and Web Conferencing to provide browser-accessible video conferencing, live audio meetings, and screen-sharing capabilities that support both internal collaboration and client-facing sessions, with the full Cisco Webex Meetings experience surfaced from public and intranet pages.
The Cisco Webex Meetings implementation follows standard cloud-hosted conferencing architecture, with media routing and meeting orchestration handled by Cisco Webex and meeting join flows embedded in the website interface. Functional capabilities implemented include scheduled and ad hoc meetings, multi-party video, screen and content sharing, participant controls, and meeting recording features consistent with Audio Video and Web Conferencing platforms, and operational governance emphasizes administrative meeting policies, participant access controls, and recording settings to align with corporate communication standards.
|
|
|
|
|
Collaboration | Collaboration |
|
2017 | 2017 |
|
AXIS Capital Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Signing | Content Management |
|
2021 | 2021 |
|
|
|
|
|
Web Content Management | Content Management |
|
2020 | 2020 |
|
AXIS Capital CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
AXIS Capital ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2019 | 2019 |
|
|
|
|
|
Application Performance Management | ITSM |
|
2020 | 2020 |
|
|
|
|
|
IT Service Management | ITSM |
|
2020 | 2020 |
|
|
|
|
|
Remote Monitoring and Management | ITSM |
|
2020 | 2020 |
|
AXIS Capital TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2020 | 2020 |
|
|
|
|
|
Treasury Management | TRM |
|
2015 | 2015 |
|
AXIS Capital IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
AXIS Capital CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2015 | 2015 |
|
IT Decision Makers and Key Stakeholders at AXIS Capital
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
VP, Head of Insurance Business Intelligence | VP | IT | |
|
|
|
Manager - AXIS Programs Business Unit | Manager | Finance | |
|
|
|
Chief Analytics Officer | CXO | Finance | |
|
|
|
Vice President - Finance | VP | Finance | |
|
|
|
Vice President IT | VP | IT | |
|
|
|
CIO | CXO | Finance | |
|
|
|
Vice President Finance and Administration Department | VP | Finance | |
|
|
|
Senior Vice President - Global Operations and IT | VP | IT | |
|
|
|
Executive Vice President Finance | VP | Finance | |
|
|
|
VP Finance | VP | Finance | |
|
|
|
Chief Operating Officer and Chief Financial Officer | CXO | Finance | |
|
|
|
AVP Global IT Procurement Manager | VP | IT | |
|
|
|
VP of IT | VP | IT | |
|
Apps Being Evaluated by AXIS Capital Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from AXIS Capital IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the AXIS Capital digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD AXIS Capital Technographics
AXIS Capital is a Insurance organization based in Bermuda,
with around 1876 employees and annual revenues of $6.02 billion.
AXIS Capital operates a diverse technology stack with applications such as
Duck Creek Claims, Microsoft Power BI and Cisco Webex Meetings,
covering areas like Insurance Claims Management, Analytics and BI and Audio Video and Web Conferencing.
AXIS Capital has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Duck Creek Technologies, Microsoft and Cisco Systems.
AXIS Capital recently adopted applications including
DocuSign eSignature in 2021, Duck Creek Claims in 2020 and Duck Creek Policy in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of AXIS Capital’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates AXIS Capital’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete AXIS Capital technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.