AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Azazie Tech Stack and Enterprise Applications

Azazie ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Block (ex Square, Inc) Legacy Block Afterpay Payment Processing ERP n/a 2021 2021
Payment Processing ERP 2023 2023
Payment Processing ERP 2023 2023
Azazie ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
FreeWheel, A Comcast Company Legacy FreeWheel Demandsuite Agency Management ERP Services and Operations n/a 2018 2018
Azazie AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zoom Video Communications Legacy Zoom Chat (ex Solvvy) Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
In 2019, Azazie implemented Zoom Chat (ex Solvvy) as a customer-facing conversational layer. The deployment used Zoom Chat (ex Solvvy) to deliver Chatbots and Conversational AI functionality embedded on the company website, targeting e-commerce customer support and self-service for online shoppers. The implementation emphasized conversational FAQ automation, intent classification, guided support flows, and defined escalation paths to human agents. Configuration work centered on curating a product and policy knowledge base, tuning intents for catalog and returns queries, and embedding the Zoom Chat (ex Solvvy) chat widget into site pages to capture pre-sale and post-sale interactions. Operational ownership was assigned to Azazie’s customer support and e-commerce teams, who maintained conversational content and monitored session transcripts for tuning. Governance included ongoing content updates and intent refinement workflows to keep the Chatbots and Conversational AI model aligned with product catalog changes and customer inquiry patterns.
Azazie Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2014 2014
Collaboration Collaboration 2022 2022
Azazie CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2020 2020
Customer Support CRM 2018 2018
Digital Advertising Platform CRM 2015 2015
Digital Advertising Platform CRM 2015 2015
Marketing Analytics CRM 2021 2021
Marketing Analytics CRM 2023 2023
Marketing Automation CRM 2020 2020
Partner Relationship Management CRM 2021 2021
Sales Automation, CRM, Sales Engagement CRM 2022 2022
Tag Management CRM 2015 2015
Azazie ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2022 2022
Azazie IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2014 2014
Content Delivery Network IaaS 2022 2022
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2018 2018
Azazie CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2020 2020

IT Decision Makers and Key Stakeholders at Azazie

First Name Last Name Title Function Department Email Phone
No data found

Apps Being Evaluated by Azazie Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Azazie IT executives and key decision makers. This section highlights Azazie's latest recorded technology evaluations, including Bazaarvoice for Personalization and Product Recommendations on 2025-12-06 and Firework Video Commerce for eCommerce on 2025-12-05. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Azazie digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
2025-12-06 Azazie Evaluated Bazaarvoice Bazaarvoice Personalization and Product Recommendations eCommerce
2025-12-05 Azazie Evaluated Firework Firework Video Commerce eCommerce eCommerce
FAQ - APPS RUN THE WORLD Azazie Technographics
Azazie is a Manufacturing organization based in United States, with around 12 employees and annual revenues of $2.0 million.
Azazie operates a diverse technology stack with applications such as Block Afterpay, FreeWheel Demandsuite and Zoom Chat (ex Solvvy), covering areas like Payment Processing, Agency Management and Chatbots and Conversational AI.
Azazie has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Block (ex Square, Inc), FreeWheel, A Comcast Company and Zoom Video Communications.
Azazie recently adopted applications including Apple Pay in 2023, Google Pay in 2023 and AppsFlyer Marketing Analytics in 2023, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Azazie’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Azazie’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Azazie technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.