AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Dovida Australia Tech Stack and Enterprise Applications

Dovida Australia ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite ERP ERP Financial ERP n/a 2022 2022
In 2022, Dovida Australia implemented Oracle NetSuite ERP to consolidate and standardize ERP Financial processes across its national franchise network. The rollout targeted central financial accounting, billing, accounts payable, accounts receivable and payroll controls to ensure conformity with legislative requirements, awards and collective agreements. Oracle NetSuite ERP was configured with core financial modules including general ledger, AR invoicing, AP workflows and billing automation, with business rules customized to reflect award and payroll calculation logic. Configuration work included mapping payroll interfaces and scheduling data exchange points so rostering and payroll calculations remained synchronized with financial posting rules. Integrations connected Oracle NetSuite ERP to the operational systems already in use at Dovida Australia, explicitly including AlayaCare for care scheduling, Aurion for payroll and HR processes, Sugar CRM for customer records, Emplive for rostering, and analytics platforms Looker and PowerBI for reporting and query development. Microsoft 365 was used for requirements gathering, collaboration and document management during the implementation, supporting user story definition and governance reporting into NetSuite. Governance and operational rollout were driven by the operations management function, with business systems analysis, process improvement and requirements gathering employed to align local franchise procedures to national office expected outcomes. The program emphasized standardized workflows, compliance controls for awards and legislative payroll requirements, and transfer of operational ownership to national finance and franchise operations teams.
Dovida Australia HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Aurion Legacy Aurion Core HR Core HR HCM n/a 2022 2022
In 2022, Dovida Australia deployed Aurion Core HR to centralize workforce management for its 5,000 employee leisure and hospitality operations across Australia. The Aurion Core HR deployment was scoped to serve both the national office and a wider franchise network, aligning HR administration with operational teams. Configuration emphasis was placed on employee master data, payroll engine settings, award and collective agreement rule sets, and statutory compliance controls. Payroll and scheduling parameters were tuned to ensure conformity with Australian legislative requirements and awards as part of the Core HR configuration. Aurion Core HR was integrated with existing operational systems identified in the implementation, including AlayaCare for scheduling, Oracle NetSuite for billing and finance data exchange, Looker Business Intelligence and PowerBI for reporting and analytics, Microsoft 365 for productivity and identity workflows, Sugar CRM for customer and franchise records, and Emplive for frontline workforce interactions. These integrations supported end to end flows between scheduling, billing, payroll and HR master data. Governance and rollout were driven by business systems analysis, process improvement, requirements gathering and user story development to align local franchise processes to national office expectations. Operational scope included payroll, scheduling, billing and franchise operations teams, with configuration and process controls established to manage award interpretation and statutory compliance.
Workforce Management HCM 2022 2022
Dovida Australia ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
AlayaCare Legacy AlayaCare Procura Home Care Management ERP Services and Operations n/a 2022 2022
In 2022 Dovida Australia implemented AlayaCare Procura as a core element of its Home Care Management platform. The engagement targeted operational standardization across the companys franchise network and national office, focusing on scheduling, billing and payroll configuration to meet sector legislative requirements, awards and collective agreements. AlayaCare Procura was configured to support client scheduling and rostering workflows, billing rules and payroll interfaces, with functional emphasis on compliance-driven configuration and user stories developed through business systems analysis. System configuration work included process improvement and operations management inputs to align local franchise procedures with national office expected outcomes. The implementation integrated AlayaCare Procura with existing enterprise systems referenced in project planning, including Aurion for payroll orchestration and Oracle NetSuite for financial and invoicing processes, while feeding analytics to Looker and PowerBI. Operational tooling and support ecosystems included Microsoft 365 for documentation and collaboration, Sugar CRM for client relationship records and Emplive for workforce engagement, enabling a connected Home Care Management operational stack. Governance and rollout were led by operations and business systems teams who performed requirements gathering, authored user stories and guided franchise operations to adopt standardized processes. Compliance assurance for awards and industrial agreements was embedded in configuration and rollout governance to ensure the Home Care Management workflows aligned with regulatory obligations.
Dovida Australia Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2017 2017
Dovida Australia CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience, CRM CRM 2022 2022
Marketing Automation CRM 2017 2017
Tag Management CRM 2019 2019
Dovida Australia PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2019 2019

IT Decision Makers and Key Stakeholders at Dovida Australia

First Name Last Name Title Function Department Email Phone
Senior Human Resources Business Partner Director HR
Senior Payroll Partner Manager HR
Human Resources Manager Manager HR
Human Resources Coordinator Non Manager HR
People Operations Manager Manager HR

Apps Being Evaluated by Dovida Australia Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Dovida Australia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Dovida Australia digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Dovida Australia Technographics
Dovida Australia is a Leisure and Hospitality organization based in Australia, with around 5000 employees and annual revenues of $750.0 million.
Dovida Australia operates a diverse technology stack with applications such as Oracle NetSuite ERP, Aurion Core HR and AlayaCare Procura, covering areas like ERP Financial, Core HR and Home Care Management.
Dovida Australia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Aurion and AlayaCare.
Dovida Australia recently adopted applications including Oracle NetSuite ERP in 2022, Aurion Core HR in 2022 and Workforce EmpLive Workforce Management in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Dovida Australia’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Dovida Australia’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Dovida Australia technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.