babyTEL
1425 Rene-Levesque Blvd. W. Suite 700,
Montreal, H3G 1T7, QC,
Canada
Montreal, H3G 1T7, QC,
Canada
1 514-201-6550
Media
babyTEL Technographics
babyTEL Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by babyTEL and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 35 babyTEL employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that babyTEL has purchased the following applications: Microsoft 365 for Collaboration in 2016, DocuSign eSignature for Digital Signing in 2021, Oracle NetSuite CRM for CRM in 2009 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems babyTEL is running and its propensity to invest more and deepen its relationship with Microsoft , DocuSign , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing babyTEL revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for babyTEL intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
babyTEL Tech Stack and Enterprise Applications
babyTEL Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, babyTEL implemented Microsoft 365 to provide Collaboration capabilities across the organization. The Canadian media company provisioned the suite for approximately 35 employees to centralize email, document collaboration, and real-time communications.
Microsoft 365 was deployed as a cloud-hosted SaaS suite and configured to support core collaboration workflows, including hosted mailboxes, shared document libraries, file synchronization, and real-time chat and meetings. Functional modules referenced as part of the implementation include Exchange Online style email services, SharePoint Online style document and intranet capabilities, OneDrive style file sync, and Teams style collaboration for synchronous communication.
The deployment is visible on babyTELs public website, indicating public-facing use of Microsoft 365 assets such as hosted mail or document links and integration points that extend collaboration to external stakeholders. Operational coverage spans company-wide business functions including communications, support, and operations, with user provisioning sized to the company headcount.
Governance and administration were centralized within a small IT or operations function, focusing on account provisioning, access control, and content organization to support lightweight workflow management. The implementation aligns with Collaboration category best practices for small organizations, emphasizing cloud provisioning, shared libraries, and unified communications under Microsoft 365.
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babyTEL Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, babyTEL implemented DocuSign eSignature as a Digital Signing solution on its public website. The deployment embeds DocuSign eSignature into online customer workflows to capture legally binding signatures directly within the web experience, aligning with typical digital signing architecture for small organizations. The implementation targets customer-facing signing flows for contract acceptance and consent capture, consistent with the needs of a 35 employee media company, and uses the DocuSign eSignature application as the primary signature capture layer.
Configuration emphasis focused on standard eSignature capabilities including reusable signing templates, in-browser signing sessions, signature request orchestration, and audit trail generation, with administrative controls retained by internal staff. Operational coverage centers on customer onboarding and commercial contract execution via the website, and governance was structured around template management and signer authentication policies controlled by business users rather than an external integrator.
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babyTEL CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite CRM | CRM | CRM | n/a | 2009 | 2009 |
In 2009, babyTEL implemented Oracle NetSuite CRM to centralize customer records and coordinate sales and support workflows. The deployment focused on CRM capabilities across sales, account management, and customer service for the companys Canada operations.
The Oracle NetSuite CRM configuration included core CRM modules such as contact and account management, lead and opportunity tracking, activity management, and case management for support. Implementations emphasized pipeline management, dashboarding for small sales teams, and automated activity reminders to support day to day sales and service execution.
Integrations were scoped to align customer touchpoints by connecting Oracle NetSuite CRM with email communication channels and telephony workflows, and by aligning CRM records with the companys billing and invoicing processes. These integrations centralized contact records and activity history to provide a single source of truth for customer facing teams.
Governance and rollout were structured for a compact organization, implementing role based access controls, standardized opportunity stages, and simple escalation workflows to enforce process consistency. Configuration and administration were kept lightweight to reduce operational overhead for a 35 person media business.
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Customer Support | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2015 | 2015 |
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babyTEL PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2012 | 2012 |
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babyTEL IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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IT Decision Makers and Key Stakeholders at babyTEL
| First Name | Last Name | Title | Function | Department | Phone | |
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CEO | CXO | Finance | |
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Vice President & CFO | VP | Finance | |
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VP Technology | VP | IT | |
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Apps Being Evaluated by babyTEL Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from babyTEL IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the babyTEL digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD babyTEL Technographics
babyTEL is a Media organization based in Canada,
with around 35 employees and annual revenues of $4.0 million.
babyTEL operates a diverse technology stack with applications such as
Microsoft 365, DocuSign eSignature and Oracle NetSuite CRM,
covering areas like Collaboration, Digital Signing and CRM.
babyTEL has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, DocuSign and Oracle.
babyTEL recently adopted applications including
DocuSign eSignature in 2021, Zendesk Service in 2018 and Microsoft 365 in 2016,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of babyTEL’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates babyTEL’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete babyTEL technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.