Bajaj Finserv
Bajaj Finserv Corporate Office 6th Floor Off Pune-Ahmednagar Road Viman Nagar,
Pune, 411014,
India
Pune, 411014,
India
91 20 71505700
Banking and Financial Services
Bajaj Finserv Technographics
Bajaj Finserv Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bajaj Finserv and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 26969 Bajaj Finserv employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bajaj Finserv has purchased the following applications: TCS Chroma for Talent Management in 2016, Hyperledger Fabric for Blockchain Platform in 2022, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bajaj Finserv is running and its propensity to invest more and deepen its relationship with Tata Consultancy Services , ZingHR , Hyperledger or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bajaj Finserv revenues, which have grown to $9.01 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bajaj Finserv intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bajaj Finserv Tech Stack and Enterprise Applications
Bajaj Finserv HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tata Consultancy Services | Legacy | TCS Chroma | Talent Management | HCM | n/a | 2016 | 2016 |
In 2016 Bajaj Finance implemented TCS Chroma to unify and digitize its hire-to-retire HR and talent-management processes across its India operations. The cloud HRMS deployment targeted Talent Management capabilities to deliver self-service access and real-time HR insights to HR administrators and employees.
TCS Chroma was configured to cover core modules including recruitment, onboarding, performance management, leave administration, and payroll processing, with automation of routine HR and payroll workflows and centralized employee data for consistent master records. The implementation emphasized process automation and standard workflow orchestration to reduce manual handoffs, enable manager and employee self-service, and provide near real-time reporting for HR operations.
Operational scope was focused on HR and payroll functions across Bajaj Finance India, driving unified visibility and digitized processes across sites and business units. Governance shifted toward system-enforced approvals and routed workflows, and the rollout delivered unified visibility, digitized processes and reduced administrative overheads for the organisation as stated in the deployment notes.
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Talent Management | HCM |
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2020 | 2020 |
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Bajaj Finserv Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hyperledger | Legacy | Hyperledger Fabric | Blockchain Platform | Blockchain | n/a | 2022 | 2023 |
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Blockchain Platform | Blockchain |
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2022 | 2023 |
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Bajaj Finserv Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Bajaj Finserv deployed Microsoft 365 to provide enterprise Collaboration and core productivity services. The deployment is referenced on Bajaj Finserv's website and is provisioned to serve the group's corporate workforce of approximately 26,969 employees. The implementation follows a cloud hosted Microsoft 365 tenant architecture delivering SaaS based email, collaboration and productivity tooling.
Microsoft 365 was configured to provide Collaboration modules including Exchange Online for mail, SharePoint Online for intranet and document and records management, OneDrive for personal file storage, Microsoft Teams for chat and meetings, and Office desktop and web apps for content authoring. Governance and operational controls focus on tenant level administration, role based access controls and content lifecycle policies to manage information governance and compliance oriented workflows. Bajaj Finserv uses Microsoft 365 for Collaboration to support employee productivity and internal communications.
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Collaboration | Collaboration |
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2015 | 2015 |
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Bajaj Finserv Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Contract Lifecycle Management | Content Management |
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2022 | 2022 |
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Digital Asset Management | Content Management |
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2022 | 2022 |
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Digital Asset Management | Content Management |
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2022 | 2022 |
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Bajaj Finserv CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2019 | 2019 |
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Customer Engagement | CRM |
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2019 | 2019 |
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Customer Engagement | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2022 | 2022 |
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Data Management Platform | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation, Customer Data Platform | CRM |
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2019 | 2019 |
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Marketing Automation, Customer Data Platform | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2014 | 2014 |
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Tag Management | CRM |
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2022 | 2022 |
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Bajaj Finserv ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Application Performance Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Bajaj Finserv TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2017 | 2017 |
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AML, Fraud and Compliance | TRM |
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2020 | 2020 |
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Bajaj Finserv PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Bajaj Finserv IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2025 | 2026 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Digital Workspace | IaaS |
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2016 | 2016 |
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Bajaj Finserv CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2019 | 2019 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Bajaj Finserv
| First Name | Last Name | Title | Function | Department | Phone | |
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Head Safety, Security, CESD & SOC | Director | Finance | |
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Unit Manager-Administration (Safety & Fire - PAN India) | Manager | Operations | |
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Assistant Manager Administration | Manager | Operations | |
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National Manager - IT | Manager | Finance | |
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Salesforce Administrator | Manager | Marketing | |
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Salesforce Administrator | Manager | Marketing | |
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Trainee(Salesforce administrator) | Manager | Marketing | |
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Apps Being Evaluated by Bajaj Finserv Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Bajaj Finserv IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Bajaj Finserv digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Bajaj Finserv Technographics
Bajaj Finserv is a Banking and Financial Services organization based in India,
with around 26969 employees and annual revenues of $9.01 billion.
Bajaj Finserv operates a diverse technology stack with applications such as
TCS Chroma, Hyperledger Fabric and Microsoft 365,
covering areas like Talent Management, Blockchain Platform and Collaboration.
Bajaj Finserv has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Tata Consultancy Services, Hyperledger and Microsoft.
Bajaj Finserv recently adopted applications including
Contractzy in 2022, Adobe Experience Manager in 2022 and ServiceNow ITSM in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Bajaj Finserv’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Bajaj Finserv’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Bajaj Finserv technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.