Baker Donelson
First Horizon Building 165 Madison Avenue Suite 2000,
Memphis, 38103, TN,
United States
Memphis, 38103, TN,
United States
1 901-526-2000
Professional Services
Baker Donelson Technographics
Baker Donelson Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Baker Donelson and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Baker Donelson employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Baker Donelson has purchased the following applications: UKG Pro Recruiting (ex UltiPro Recruiting) for Recruiting, Applicant Tracking System in 2010, Reveal Trial Director for Case Management in 2018, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Baker Donelson is running and its propensity to invest more and deepen its relationship with UKG , Reveal , Bottomline Technologies or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Baker Donelson revenues, which have grown to $385.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Baker Donelson intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Baker Donelson Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Pro Recruiting (ex UltiPro Recruiting) | Recruiting, Applicant Tracking System | HCM | n/a | 2010 | 2010 |
In 2010, Baker Donelson implemented UKG Pro Recruiting (ex UltiPro Recruiting). The deployment establishes the vendor product as the firm’s external careers portal and applicant intake system, with UltiPro Recruiting surfaced directly on Baker Donelson’s public job board and candidate application flows.
The implementation of UKG Pro Recruiting (ex UltiPro Recruiting) sits in the Recruiting,Applicant Tracking System category and was configured to manage core ATS capabilities including job posting and distribution, requisition management, applicant tracking, interview orchestration, and offer workflow management. The configuration emphasized branded career site presentation and candidate self-service, with configurability for recruiter stages, screening questionnaires, and automated candidate status updates.
Operational coverage focuses on Talent Acquisition and HR functions for Baker Donelson in the United States, using a web-hosted applicant portal for external candidates as evidenced by the firm’s UltiPro Recruiting job board URL. The implementation ties the public careers site to the vendor platform to streamline application capture, candidate profile persistence, and job board navigation for external applicants.
Governance centered on standardized requisition and hiring manager approval workflows, recruiter queue management, and compliance oriented candidate data capture and recordkeeping within the UKG Pro Recruiting (ex UltiPro Recruiting) environment. The narrative reflects an enterprise ATS deployment pattern, with system configuration and recruiting process controls aligned to professional services hiring and internal HR operations.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Reveal | Legacy | Reveal Trial Director | Case Management | ERP Services and Operations | n/a | 2018 | 2019 |
In 2018, Baker Donelson conducted a six-month evaluation of Reveal (Logikcull) that initiated broader adoption of Reveal litigation products, including Reveal Trial Director, within the firm's Case Management tooling. Following the evaluation, the firm rolled the core Reveal solution into production in the first half of 2019 to accelerate attorney access to documents and to standardize pricing for eDiscovery workflows.
Implementation focused on Case Management and litigation support capabilities, emphasizing searchable document repositories, accelerated review workflows, and standardized matter intake and pricing procedures. Reveal Trial Director is referenced as part of the Reveal litigation product set, serving as a trial presentation and exhibit preparation complement to document review and review automation within the Case Management environment.
Operational coverage targeted litigation teams and fee earners across the firm, with rollout activities aligned to matter intake, attorney review workflows, and client billing processes. Governance adjustments embedded the Reveal product set into standard discovery handling, aligning pricing practices and reducing variability in how electronically stored information was accessed and presented.
The engagement explicitly aimed to accelerate eDiscovery and reduce client costs, outcomes cited by the firm, with the rollout completed in the first half of 2019. Baker Donelson's deployment of Reveal Trial Director within Case Management supported the firm’s eDiscovery and litigation support business functions by centralizing document access, review workflows, and pricing standardization.
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Legal Time and Billing | ERP Services and Operations |
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2020 | 2020 |
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Real Estate Property Management | ERP Services and Operations |
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2014 | 2014 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Baker Donelson implemented Cisco Webex Meetings as a web-embedded conferencing capability. Cisco Webex Meetings is deployed on the firm website to provide Audio Video and Web Conferencing for client-facing sessions and remote collaboration, using browser-initiated join flows and web-hosted meeting links. The public site integration signals a focus on seamless external access for clients rather than routing through a separate portal.
Configuration emphasized standard meeting modules consistent with Audio Video and Web Conferencing deployments, including multi-party audio and video, screen sharing, meeting recording and host controls. Operational coverage targets client consultations and cross-practice collaboration, with session management and scheduling controls surfaced through the website and managed by the firm’s client engagement and IT teams to govern access and meeting operations.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Contract Lifecycle Management | Content Management |
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2016 | 2016 |
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Digital Signing | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Baker Donelson
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Baker Donelson Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Baker Donelson IT executives and key decision makers. This section highlights Baker Donelson's latest recorded technology evaluations, including Atlassian JIRA for Project Portfolio Management on 2025-05-28. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Baker Donelson digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Baker Donelson Technographics
Baker Donelson is a Professional Services organization based in United States,
with around 1500 employees and annual revenues of $385.0 million.
Baker Donelson operates a diverse technology stack with applications such as
UKG Pro Recruiting (ex UltiPro Recruiting), Reveal Trial Director and Cisco Webex Meetings,
covering areas like Recruiting, Applicant Tracking System, Case Management and Audio Video and Web Conferencing.
Baker Donelson has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UKG, Reveal and Cisco Systems.
Baker Donelson recently adopted applications including
DocuSign eSignature in 2021, Bottomline Legal-X in 2020 and Cisco Webex Meetings in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Baker Donelson’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Baker Donelson’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Baker Donelson technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.