Houston, 77011, TX,
United States
BakerRipley Technographics
BakerRipley Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by BakerRipley and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 BakerRipley employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that BakerRipley has purchased the following applications: Emburse Enterprise for Expense Management in 2014, BuildingLink Ledger for Real Estate Property Management in 2017, Ruby Live Chat for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems BakerRipley is running and its propensity to invest more and deepen its relationship with Emburse , BuildingLink , Ruby or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing BakerRipley revenues, which have grown to $150.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for BakerRipley intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
BakerRipley Tech Stack and Enterprise Applications
BakerRipley ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Emburse | Legacy | Emburse Enterprise | Expense Management | ERP | n/a | 2014 | 2014 |
In 2014 BakerRipley implemented Emburse Enterprise as its Expense Management platform. The initial deployment established centralized expense submission, receipt capture, approval routing and policy enforcement capabilities to support finance and program staff across the organization.
Configuration work for Emburse Enterprise concentrated on expense policy rules, automated approval workflows, role based access controls, multi level review chains, and configurable reporting and export functions. The implementation included setup of receipt image capture, expense categorization, cost center coding and accounting export routines, and custom reports and dashboards tailored to different user groups and approver roles.
Operational validation and governance activities included user acceptance testing, regression, load and performance testing, and administrative training to sustain operations. Testing and interoperability checks covered the organizations Salesforce based client management and service platforms, and expense tooling such as Chrome River was included in broader validation activities alongside Emburse Enterprise. Ongoing administration responsibilities emphasized security configuration, record type and page layout maintenance, approval process tuning and end user training to enforce policy and keep workflows aligned with finance controls.
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BakerRipley ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BuildingLink | Legacy | BuildingLink Ledger | Real Estate Property Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, BakerRipley implemented BuildingLink Ledger as a Real Estate Property Management solution to centralize fixed asset accounting and depreciation processes. BuildingLink Ledger was configured to maintain the fixed assets register and execute scheduled depreciation routines, while providing the transactional detail required for accounting entries.
The implementation emphasized configuration of fixed asset tracking, depreciation scheduling, and automated journal generation aligned with month end close activities. Functional workflows were mapped to ensure depreciation schedules produced the necessary posting information and supporting audit detail before any General Ledger entries were prepared.
BuildingLink Ledger was integrated with Financial Edge Accounting system to transfer monthly depreciation and fixed asset entries, enabling the finance team to record monthly transactions directly into the General Ledger. Operational ownership rested with BakerRipley finance and accounting functions, with processes established for monthly posting, reconciliation, and maintenance of asset records.
Governance around depreciation schedules and journal entry approvals was formalized, including routine validation of asset rolls and reconciliation steps prior to GL posting. The narrative reflects a deployment focused on fixed asset lifecycle management, depreciation orchestration, and ledger integration within BakerRipley’s accounting operations using BuildingLink Ledger.
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BakerRipley AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, BakerRipley implemented Ruby Live Chat as its web customer engagement layer within the Chatbots and Conversational AI category. Ruby Live Chat is embedded on the BakerRipley website to provide real time conversational presence and asynchronous messaging for site visitors. The implementation supports client facing digital intake and service inquiry workflows, aligning the Ruby Live Chat application to business functions in client services and community programs.
Configuration centers on the web chat widget, live agent handoff, canned message templates, and presence routing to enable continuous conversational coverage. Administration, monitoring, and moderation are managed by BakerRipley digital engagement and communications teams, providing governance over chat availability and conversation handling. The Ruby Live Chat deployment is limited to the public website channel and does not list integrations with other systems.
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BakerRipley CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Data Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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BakerRipley ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2017 | 2017 |
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BakerRipley PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2017 | 2017 |
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BakerRipley IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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BakerRipley Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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PEO (Professional Employer Organization) | Professional Services |
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2018 | 2019 |
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IT Decision Makers and Key Stakeholders at BakerRipley
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by BakerRipley Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-01-25 | BakerRipley | Evaluated | Bloomerang | Bloomerang | Donor and Fundraising Management | CRM |