Baldwin, 11510, NY,
United States
Baldwin Public Library Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Baldwin Public Library and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Baldwin Public Library employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Baldwin Public Library has purchased the following applications: Innovative Sierra ILS for Library Management in 2015, Ruby Live Chat for Chatbots and Conversational AI in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Baldwin Public Library is running and its propensity to invest more and deepen its relationship with Innovative, a ProQuest Company , Ruby , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Baldwin Public Library revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Baldwin Public Library intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Innovative, a ProQuest Company | Legacy | Innovative Sierra ILS | Library Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015 Baldwin Public Library implemented Innovative Sierra ILS to provide an integrated Library Management platform for core public library services. Innovative Sierra ILS was deployed to support Baldwin Public Library Library Management across Circulation and Technical Services, centralizing catalog, patron, and transaction records for a small public library organization.
Configuration centered on standard ILS modules consistent with Library Management functionality, including circulation, cataloging and metadata management, acquisitions and serials controls, interlibrary loan workflows, patron management, and reporting and batch processing. The implementation encompassed operational capabilities for physical processing such as RFID tagging and item labeling, holds and request handling, fines and payment tracking, shelving and inventory workflows, and batch preparation tasks used by technical services staff.
Operational coverage targeted front line circulation staff and technical services staff with process adjustments to capture checkouts, holds, ILL requests, and physical processing steps. Governance emphasized role based access, circulation rule configuration, patron type definitions, and scheduled reporting to align daily workflows between Circulation and Technical Services. Baldwin Public Library Innovative Sierra ILS Library Management serves as the central system for circulation, technical services, and patron facing workflows at the library.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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