List of Innovative Sierra ILS Customers
Emeryville, 94608, CA,
United States
Since 2010, our global team of researchers has been studying Innovative Sierra ILS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Innovative Sierra ILS for Library Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Innovative Sierra ILS for Library Management include: Freeport Memorial Library, a United States based Professional Services organisation with 50 employees and revenues of $4.0 million, Baldwin Public Library, a United States based Professional Services organisation with 30 employees and revenues of $3.0 million, West Hempstead Public Library, a United States based Professional Services organisation with 25 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using Innovative Sierra ILS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Innovative Sierra ILS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Baldwin Public Library | Professional Services | 30 | $3M | United States | Innovative, a ProQuest Company | Innovative Sierra ILS | Library Management | 2015 | n/a |
In 2015 Baldwin Public Library implemented Innovative Sierra ILS to provide an integrated Library Management platform for core public library services. Innovative Sierra ILS was deployed to support Baldwin Public Library Library Management across Circulation and Technical Services, centralizing catalog, patron, and transaction records for a small public library organization.
Configuration centered on standard ILS modules consistent with Library Management functionality, including circulation, cataloging and metadata management, acquisitions and serials controls, interlibrary loan workflows, patron management, and reporting and batch processing. The implementation encompassed operational capabilities for physical processing such as RFID tagging and item labeling, holds and request handling, fines and payment tracking, shelving and inventory workflows, and batch preparation tasks used by technical services staff.
Operational coverage targeted front line circulation staff and technical services staff with process adjustments to capture checkouts, holds, ILL requests, and physical processing steps. Governance emphasized role based access, circulation rule configuration, patron type definitions, and scheduled reporting to align daily workflows between Circulation and Technical Services. Baldwin Public Library Innovative Sierra ILS Library Management serves as the central system for circulation, technical services, and patron facing workflows at the library.
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Freeport Memorial Library | Professional Services | 50 | $4M | United States | Innovative, a ProQuest Company | Innovative Sierra ILS | Library Management | 2013 | n/a |
In 2013, Freeport Memorial Library implemented Innovative Sierra ILS. The deployment established Innovative Sierra ILS as the core Library Management platform to centralize circulation, cataloging, patron records, and the public discovery layer across the library's operations. The implementation emphasized integrated catalog and circulation workflows to support frontline patron services and back office catalog maintenance.
Configuration work focused on standard Sierra functional areas including bibliographic cataloging, item-level circulation, patron management, acquisitions and serials control, holds and request processing, and reporting. Automation of holds, due date calculations, and basic fines and billing workflows were configured consistent with Library Management operational patterns, alongside public access catalog indexing and patron account self-service. Module privileges were aligned to role based access for circulation staff, catalogers, and administrative users to enforce operational separation of duties.
Rollout and governance prioritized staff training and procedural documentation, leveraging existing staff skills with Sierra, Microsoft Suite, and social media to accelerate adoption. Change control consisted of documented cataloging standards, circulation transaction procedures, and request fulfillment workflows, with operational ownership assigned to public services and technical services teams. Ongoing configuration and process ownership remained internal to the library’s operational groups.
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West Hempstead Public Library | Professional Services | 25 | $3M | United States | Innovative, a ProQuest Company | Innovative Sierra ILS | Library Management | 2008 | n/a |
In 2008 West Hempstead Public Library implemented Innovative Sierra ILS as its primary Library Management application to support front-line circulation and cataloging functions. The deployment centered on using Innovative Sierra ILS for item record editing and daily circulation operations, aligning the application with public service workflows used by shelving and circulation staff.
Innovative Sierra ILS was configured to handle circulation transactions, item record maintenance, basic cataloging edits, patron account management, and routine reporting typical of Library Management systems. Adult Page staff used Sierra ILS directly to edit item records and circulate materials as part of their documented tasks, which also included reading shelves for order accuracy and replacing damaged or missing labels to maintain collection integrity.
Operational coverage was concentrated on front-desk and shelving operations within the 25 person West Hempstead Public Library team, with particular attention to Young Adult collection support through a maintained suggested reading binder and bookmark design activities. Process governance included hands-on training of incoming Adult Page staff on Sierra ILS circulation and item maintenance workflows, establishing consistent procedures for check-in, check-out, and record correction across public services.
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Buyer Intent: Companies Evaluating Innovative Sierra ILS
- HES-SO Valais Wallis, a Switzerland based Education organization with 900 Employees
- City of Swan, a Australia based Government company with 550 Employees
- State of Minnesota, a United States based Government organization with 50000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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