Ball State University
2000 W. University Ave,
Muncie, 47306, IN,
United States
Muncie, 47306, IN,
United States
1 765-289-1241
Education
Ball State University Technographics
Ball State University Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ball State University and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 Ball State University employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ball State University has purchased the following applications: UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management in 2010, IBM WebSphere Business Modeler for Analytics and BI, Process Mining in 2007, Cisco Webex Meetings for Audio Video and Web Conferencing in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ball State University is running and its propensity to invest more and deepen its relationship with UKG , IBM , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ball State University revenues, which have grown to $391.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ball State University intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ball State University Tech Stack and Enterprise Applications
Ball State University HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | HCM | n/a | 2010 | 2010 |
In 2010, Ball State University deployed UKG Workforce Central (ex Kronos Workforce Central) as its official timekeeping system. The implementation is categorized as Workforce Management and supports the universitys payroll timekeeping and absence reporting processes for roughly 3,000 employees across staff and faculty populations. UKG Workforce Central is the authoritative application for reporting hours worked and time off across campus operations.
The deployment emphasizes core timekeeping and time off modules, configured for employee timecard entry, period level editing, and review workflows. Timecard processes require employee review each pay period, supervisor edits as necessary, and supervisor sign off before submission. The configuration includes audit trails for edits and role based access patterns to separate employee entry, supervisory approval, and payroll submission responsibilities.
Operational integration focuses on sending approved timecards to the payroll processing workflow, supporting HR and Payroll business functions in period close. Governance is enforced through supervisor sign off rules and period end submission checkpoints, with departmental managers responsible for validation and correction prior to payroll processing.
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Workforce Management | HCM |
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2019 | 2019 |
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Ball State University Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM WebSphere Business Modeler | Analytics and BI, Process Mining | Analytics and BI | n/a | 2007 | 2008 |
In 2007, Ball State University implemented IBM WebSphere Business Modeler as part of an IBM BPM and SOA initiative, leveraging the Analytics and BI,Process Mining application to redesign student-facing processes. The deployment targeted student services workflows, specifically course registration and address reconciliation, within the education sector in North America.
IBM WebSphere Business Modeler was used for process modeling and BPEL export, producing executable process definitions and orchestration artifacts intended for integration with runtime BPM components. The implementation emphasized modeling-driven workflow design, formalized process definitions, and the generation of BPEL to bridge design-time models to service-oriented runtime environments.
Integration work connected the modeled processes to existing back-office services, integrating services across legacy systems to enable end-to-end orchestration of registration and reconciliation tasks. Operational coverage focused on registrar and enrollment management functions and other student-facing transaction flows to reduce queuing and streamline address reconciliation.
Governance and rollout were managed within the broader IBM BPM and SOA program, with module usage and the process modeling to BPEL export pattern documented in the IBM case study. The deployment improved course-registration responsiveness, reduced waiting lists, and helped the university recapture lost enrollment revenue.
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Ball State University Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2019 | 2019 |
In 2019, Ball State University implemented Cisco Webex Meetings on its website as a campus-wide conferencing capability. Cisco Webex Meetings is cataloged under Audio Video and Web Conferencing and serves as the primary web conferencing entry point presented to external and internal users via the university web presence. The implementation signals a centralized selection of a vendor-grade meeting platform for synchronous engagement across the institution.
The deployment of Cisco Webex Meetings implemented core Audio Video and Web Conferencing capabilities including scheduled meetings, high-definition video and audio, screen sharing, meeting recording, and participant management. Operational coverage spans academic departments and administrative units, supporting remote instruction, faculty collaboration, and administrative meetings, with access and provisioning managed through campus IT controls. Governance emphasis is consistent with standard conferencing rollouts, focusing on account provisioning, meeting moderation controls, and recording retention policies to align platform usage with university operational and academic processes.
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Ball State University Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2017 | 2017 |
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Ball State University CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Donor and Fundraising Management | CRM |
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2023 | 2023 |
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Donor and Fundraising Management | CRM |
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2012 | 2013 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics, Data Management Platform | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2015 | 2015 |
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Ball State University PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Ball State University IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Ball State University
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Ball State University Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ball State University IT executives and key decision makers. This section highlights Ball State University's latest recorded technology evaluations, including Paddle Payment Processing for Payment Processing on 2026-03-23, ADP Payroll for Payroll on 2026-03-12, and Workday Student for Student Information on 2026-02-23. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ball State University digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Ball State University Technographics
Ball State University is a Education organization based in United States,
with around 3000 employees and annual revenues of $391.0 million.
Ball State University operates a diverse technology stack with applications such as
UKG Workforce Central (ex Kronos Workforce Central), IBM WebSphere Business Modeler and Cisco Webex Meetings,
covering areas like Workforce Management, Analytics and BI, Process Mining and Audio Video and Web Conferencing.
Ball State University has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UKG, IBM and Cisco Systems.
Ball State University recently adopted applications including
RNL ScaleFunder in 2023, Teads Platform in 2023 and Zoom in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ball State University’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ball State University’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ball State University technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.