Los Angeles, 90046, CA,
United States
Ban.do Technographics
Ban.do Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ban.do and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 136 Ban.do employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ban.do has purchased the following applications: Amazon Pay for Payment Processing in 2018, LiveChat for Chatbots and Conversational AI in 2017, Google Workspace (Formerly Google G-Suite) for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ban.do is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , Block (ex Square, Inc) , Stripe or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ban.do revenues, which have grown to $29.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ban.do intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ban.do Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon Pay | Payment Processing | ERP Financial Management | n/a | 2018 | 2018 |
In 2018, Ban.do implemented Amazon Pay on its ecommerce website. The deployment used Amazon Pay as the Payment Processing solution to handle customer checkout authorization and payment acceptance on bando.com.
Implementation centered on integrating Amazon Pay client components into the web storefront checkout flow and backend payment APIs to support tokenization, payment authorization, and merchant order settlement workflows. The Amazon Pay integration serves the online commerce function, affecting ecommerce operations, payments reconciliation, and customer checkout experience across Ban.do's United States website. Connectivity follows common Payment Processing integration patterns, combining client side widgets for buyer authentication with server side API calls for secure token handling and gateway orchestration to limit on site card data exposure.
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Ban.do implemented LiveChat. LiveChat, a Chatbots and Conversational AI application, was deployed on Ban.do's public e-commerce website to provide real-time customer messaging and on-site support for product discovery and purchase flows. The deployment used a client-side web widget embedded in site pages via the vendor script, placing the LiveChat chat window directly on product and support pages to capture inbound customer conversations.
Configuration work centered on standard Chatbots and Conversational AI capabilities, including the LiveChat agent console for live handling, canned response libraries for common inquiries, and chat transcript capture to preserve conversation history. Operational scope focused on Ban.do's customer service function, with workflow adjustments to route incoming chats to service agents, escalate complex issues to asynchronous channels, and formalize chat handling procedures for consistent service delivery.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Ban.do implemented Google Workspace (Formerly Google G-Suite) in the Collaboration category. The deployment is a cloud-hosted SaaS configuration using Google Workspace (Formerly Google G-Suite) core services including Gmail, Google Drive, Docs, Sheets, Slides, and Meet to centralize email, document collaboration, and calendar scheduling under the company domain. Administrative functions are managed through the Google Admin Console for account provisioning, domain management, and access controls consistent with standard Collaboration category governance.
The implementation serves company-wide collaboration across product, design, marketing, e-commerce, and operations teams, and references to Google Workspace appear in the bando.com site source indicating integration with web-facing assets. Operational workflows leverage shared drives and real-time editing for content and merchandising processes, while centralized account and security controls support day-to-day collaboration and user lifecycle management with Google Workspace (Formerly Google G-Suite).
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Collaboration | Collaboration |
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2015 | 2015 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2017 | 2017 |
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eCommerce | eCommerce |
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2021 | 2021 |
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eCommerce | eCommerce |
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2020 | 2020 |
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eCommerce | eCommerce |
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2017 | 2017 |
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Personalization and Product Recommendations | eCommerce |
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2020 | 2020 |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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Product Review Management | eCommerce |
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2018 | 2018 |
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Shipping Management | eCommerce |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Loyalty | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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PR and Media Communication | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Ban.do
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Ban.do Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||