Banco BV
Avenida das Nacoes Unidas, 14.171, Torre A,
Sao Paulo, 04794-000,
Brazil
Sao Paulo, 04794-000,
Brazil
55 11 5171-4611
Banking and Financial Services
Banco BV Technographics
Banco BV Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Banco BV and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4464 Banco BV employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Banco BV has purchased the following applications: Hi Platform Chat for Chatbots and Conversational AI in 2018, Tableau for Analytics and BI in 2019, Microsoft 365 for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Banco BV is running and its propensity to invest more and deepen its relationship with Hi Platform , Salesforce , Tableau Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Banco BV revenues, which have grown to $450.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Banco BV intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Banco BV Tech Stack and Enterprise Applications
Banco BV AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hi Platform | Legacy | Hi Platform Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Banco BV deployed Hi Platform Chat on its public website to introduce a web based conversational layer for customer interactions. The Hi Platform Chat implementation is categorized under Chatbots and Conversational AI and functions as the primary digital engagement point on BV's site.
The deployment emphasizes a site embedded chat widget, conversation flow configuration, and natural language understanding to surface scripted answers and guide routine service requests. Configuration work included intent classification, dialog orchestration, escalation paths to human agents, and analytics instrumentation typical of Chatbots and Conversational AI capabilities. Banco BV tailored conversation flows and response templates to align with customer service and digital channel processes.
Operational scope was focused on customer service and digital channels teams, with the chat hosted on the corporate website and administered by BV channel operations. Governance centered on content controls, standardized response libraries, and monitoring dashboards to oversee dialogue performance and compliance with banking communication standards. Rollout remained web focused and the chat has been used by service agents for managing escalations and routine inquiry handling.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Banco BV Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tableau Software | Legacy | Tableau | Analytics and BI | Analytics and BI | n/a | 2019 | 2020 |
Banco BV implemented Tableau in 2019 to build a data culture and centralize analytics for commercial decision making. Banco BV implemented Tableau, an Analytics and BI application, to support commercial performance monitoring and self service analytics across retail, credit and collections functions, targeting more than 40 business areas and rapidly scaling user adoption.
The Tableau implementation emphasized self service BI capabilities including visual dashboards, sandbox test environments for experimentation, and a certification path for promoted dashboards. The bank moved from 73 dashboards in the initial months to almost 600 dashboards in one year and 995 dashboards after three years, with a rapid user growth milestone of 2500 users in the first half and over 3300 users in just over a year, yielding roughly 50,000 unique monthly accesses.
Deployment was aligned with BV’s Big Data discussions and the Hadoop environment, and teams used external data sets for scenario modeling during COVID, notably in collections analyses. Tableau was used to surface predictive scenarios and to inform CRM outreach decisions aimed at reducing defaults, with analytics consumed by commercial and credit workflows across multiple sites and business units.
Governance and organizational change were central to the rollout, beginning with a Data Executive Forum and formalized roles including Data Owners, Data Stewarts and Data Analysts. BV created a distributed Data Coach model, initially placing 20 analysts into business areas and maintaining a central team of data coaches, and established an analytics guild on the Teams platform alongside targeted trainings and workshops to sustain adoption and accountability.
Reported operational outcomes were explicit, Banco BV eliminated the exchange of Excel files via email for key reporting, commercial areas moved to monitor goal attainment through Tableau, and an internal study linked frequent Tableau use by sales staff to a 33% improvement in achieving commercial goals. The implementation therefore combined Analytics and BI tooling, governance, and user enablement to scale self service analytics across the bank.
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Analytics and BI | Analytics and BI |
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2019 | 2020 |
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Data Warehouse | Analytics and BI |
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2019 | 2020 |
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Banco BV Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021 Banco BV implemented Microsoft 365 to support Collaboration across the organization, and the bank is using Microsoft 365 on their website. The Microsoft 365 deployment surfaces enterprise collaboration capabilities including Exchange Online email, SharePoint Online content management, OneDrive file storage, and Microsoft Teams for synchronous and asynchronous communication, aligning platform functionality with Collaboration workflows for document collaboration, internal communications, and externally published content.
The deployment is organized as a tenant-based cloud implementation with centralized administration and policy controls, providing a unified collaboration layer for corporate communications, IT operations, and online channels reflected by website usage. Governance emphasis centers on tenant administration, access controls, and content lifecycle management within Microsoft 365, enabling Banco BV to consolidate email, document management, and team collaboration under a single Collaboration platform.
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Banco BV Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2023 | 2023 |
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Banco BV CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2019 | 2020 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2019 | 2019 |
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Banco BV ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2017 | 2017 |
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Application Performance Management | ITSM |
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2022 | 2022 |
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Banco BV TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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AML, Fraud and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Banco BV IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Banco BV Internet of Things
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IoT Platform | Internet of Things |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Banco BV
| First Name | Last Name | Title | Function | Department | Phone | |
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Executive Director of Technology | Director | IT | |
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Head of Data | Director | Finance | |
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Head of Data Science | Director | IT | |
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Data & Analytics Executive | CXO | IT | |
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Sr Business Intelligence Analyst | Manager | IT | |
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Executive Director - Chief Risk Officer (CRO) | CXO | Risk | |
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Head of Procurement | Director | Procurement | |
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Head of Compliance | Director | Operations | |
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Head of Compliance and Operational Risk | Director | Operations | |
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Apps Being Evaluated by Banco BV Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Banco BV IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Banco BV digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Banco BV Technographics
Banco BV is a Banking and Financial Services organization based in Brazil,
with around 4464 employees and annual revenues of $450.0 million.
Banco BV operates a diverse technology stack with applications such as
Hi Platform Chat, Tableau and Microsoft 365,
covering areas like Chatbots and Conversational AI, Analytics and BI and Collaboration.
Banco BV has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Hi Platform, Tableau Software and Microsoft.
Banco BV recently adopted applications including
Liferay Digital Experience Platform (DXP) in 2023, Microsoft Clarity in 2022 and Akamai mPulse in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Banco BV’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Banco BV’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Banco BV technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.