Lisboa, 1999-001,
Portugal
Banco Ctt Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Banco Ctt and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 213 Banco Ctt employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Banco Ctt has purchased the following applications: Finastra Cloud Banking for Digital Banking in 2015, Microsoft 365 for Collaboration in 2016, DotCMS for Content Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Banco Ctt is running and its propensity to invest more and deepen its relationship with Finastra , Microsoft , DotCMS or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Banco Ctt revenues, which have grown to $54.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Banco Ctt intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Finastra | Legacy | Finastra Cloud Banking | Digital Banking | ERP Services and Operations | n/a | 2015 | 2016 |
In 2015 Banco CTT implemented Finastra Cloud Banking to deploy FusionBanking and Fusion Essence as its core banking and digital channels platform. The program targeted omni-channel retail services within the Digital Banking category across Portugal, with procurement and project start around 2015 and live operations achieved by 2016. The implementation narrative is grounded in vendor documentation that cites Fusion Essence and digital channels as principal components.
The deployment configured FusionBanking core capabilities alongside Fusion Essence digital channels to support account processing, customer onboarding, transaction processing, and online and mobile channel servicing. Configuration emphasized channel orchestration and centralized customer data to unify retail banking workflows and to provide consistent front-to-back processing across channels. Standard Digital Banking functional terminology such as channel orchestration, customer lifecycle management, and core-led transaction processing is evident in the implementation description.
Operational coverage included the bank retail network and centralized operations, with the platform used to provision branch services and digital channels in concert. Banco CTT used Finastra Cloud Banking to enable the opening of 51 branches in a single day, reflecting a rollout approach that coordinated core provisioning with branch onboarding. The timeline from 2015 procurement to 2016 live indicates a rapid national rollout across the Portuguese branch footprint.
Governance and process changes aligned branch workflows with digital channels and centralized retail operations to scale customer services, with module usage of Fusion Essence and digital channels documented by the vendor. Implementation materials emphasize vendor-supported modules rather than named third party integrations. Explicit outcomes reported include the capability to rapidly expand the branch network and to scale omni-channel retail banking services.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DotCMS | Legacy | DotCMS | Content Management | Content Management | n/a | 2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
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Customer Experience | CRM |
|
2020 | 2020 |
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Customer Support | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2017 | 2017 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Cloud Storage | IaaS |
|
2022 | 2022 |
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