Doral, 33122, FL,
United States
Banesco USA Technographics
Banesco USA Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Banesco USA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Banesco USA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Banesco USA has purchased the following applications: Fiserv First Data Credit Card Processing and Payment Solution for Payment Processing in 2016, Jack Henry Banking SilverLake for Core Banking in 2019, Google Gemini for Chatbots and Conversational AI in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Banesco USA is running and its propensity to invest more and deepen its relationship with Fiserv , Jack Henry & Associates , Q2 Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Banesco USA revenues, which have grown to $43.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Banesco USA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Banesco USA Tech Stack and Enterprise Applications
Banesco USA ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv First Data Credit Card Processing and Payment Solution | Payment Processing | ERP | n/a | 2016 | 2016 |
In 2016, Banesco USA implemented Fiserv First Data Credit Card Processing and Payment Solution on their website. The deployment established an online payments layer to accept and route consumer card transactions through a hosted gateway integrated with the bank's web channel.
The implementation of Fiserv First Data Credit Card Processing and Payment Solution delivered Payment Processing capabilities aligned to card authorization, clearing and settlement, tokenization for stored credentials, fraud screening, and transaction-level reporting and reconciliation. Configuration work focused on gateway integration patterns used by web checkouts, including API-based payment flows or hosted payment page options, and operational reporting to support day-end settlement and ledger updates.
Integration scope centered on the public website checkout and online banking payment flows, with the application servicing retail online payments and card processing functions. Operational ownership remained with payments and card operations teams, supported by customer service and treasury workflows, and governance emphasized transaction monitoring, exception handling, and reconciliation processes tied to the bank's online channel.
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Banesco USA ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jack Henry & Associates | Legacy | Jack Henry Banking SilverLake | Core Banking | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, Banesco USA implemented Jack Henry Banking SilverLake. The 2019 deployment positioned Jack Henry Banking SilverLake as the Core Banking platform supporting branch operations, corporate office processing, and local office workflows.
Configuration work focused on core account processing, customer onboarding orchestration, and teller and branch transaction processing, with SilverLake serving as the central ledger and transaction engine. Functional capabilities referenced by internal staff included onboarding and customer lifecycle workflows using Jack Henry OnBoard, customer relationship touchpoints with Synapsys CRM, and intra-bank connectivity patterns associated with Jack Henry Synergy.
Operational integrations included user authentication and provisioning through Active Directory, help desk ticketing via KACE, and telephony support with Cisco Unity Connection Manager as documented by support staff. The environment retained an AS/400 platform presence for user account access and everyday operational tasks, and service desk monitoring included application processing checks to ensure integrity of results.
Governance and operationalization were managed through a Tier 1 and Tier 2 service desk model, with staff creating installation and procedure documentation, maintaining technical documents, preparing maintenance plans and upgrade schedules, and producing reports for teams across the business. Routine operational tasks included account unlocks and credential resets, new hire provisioning for Active Directory and email, hardware refreshes of PCs and laptops, and first line troubleshooting for Jack Henry applications including Jack Henry Banking SilverLake.
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Digital Banking | ERP Services and Operations |
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2019 | 2019 |
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Banesco USA AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Gemini | Chatbots and Conversational AI | AI-Powered Application | n/a | 2025 | 2025 |
In 2025 Banesco USA deployed Google Gemini to accelerate credit memo creation and automate routine finance interactions. Google Gemini serves as the Chatbots and Conversational AI application driving conversational data capture and draft generation for credit memo workflows within finance.
The implementation centered on conversational agents and natural language parsing, implemented to extract relevant fields from supporting documents, populate credit memo templates, and generate contextual narrative for approvers. Google Gemini was configured to support iterative prompts, template-based output normalization, and interactive clarification dialogs to reduce manual data entry in accounts receivable processes.
Deployment used Google cloud services and was embedded into Google Workspace collaboration workflows for document access and reviewer coordination, keeping infrastructure and data flow within the vendor environment. Operational scope focused on finance and accounts receivable teams at Banesco USA, with the solution orchestrating document review, draft creation, and preparer to approver handoffs.
Governance emphasized human review and auditability, with finance staff retaining final approval authority and review trails captured alongside generated drafts. The program cut credit memo creation time from a week to minutes, applying Google Gemini to the credit memo generation workflow and improving throughput while preserving manual control points.
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Banesco USA Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2014 | 2014 |
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Banesco USA Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2025 | 2025 |
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Banesco USA CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Banesco USA PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Robotic Process Automation | PaaS |
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2022 | 2022 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Banesco USA IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Banesco USA
Apps Being Evaluated by Banesco USA Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||