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Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Banesco USA Tech Stack and Enterprise Applications

Banesco USA ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Fiserv Legacy Fiserv First Data Credit Card Processing and Payment Solution Payment Processing ERP n/a 2016 2016
In 2016, Banesco USA implemented Fiserv First Data Credit Card Processing and Payment Solution on their website. The deployment established an online payments layer to accept and route consumer card transactions through a hosted gateway integrated with the bank's web channel. The implementation of Fiserv First Data Credit Card Processing and Payment Solution delivered Payment Processing capabilities aligned to card authorization, clearing and settlement, tokenization for stored credentials, fraud screening, and transaction-level reporting and reconciliation. Configuration work focused on gateway integration patterns used by web checkouts, including API-based payment flows or hosted payment page options, and operational reporting to support day-end settlement and ledger updates. Integration scope centered on the public website checkout and online banking payment flows, with the application servicing retail online payments and card processing functions. Operational ownership remained with payments and card operations teams, supported by customer service and treasury workflows, and governance emphasized transaction monitoring, exception handling, and reconciliation processes tied to the bank's online channel.
Banesco USA ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Jack Henry & Associates Legacy Jack Henry Banking SilverLake Core Banking ERP Services and Operations n/a 2019 2019
In 2019, Banesco USA implemented Jack Henry Banking SilverLake. The 2019 deployment positioned Jack Henry Banking SilverLake as the Core Banking platform supporting branch operations, corporate office processing, and local office workflows. Configuration work focused on core account processing, customer onboarding orchestration, and teller and branch transaction processing, with SilverLake serving as the central ledger and transaction engine. Functional capabilities referenced by internal staff included onboarding and customer lifecycle workflows using Jack Henry OnBoard, customer relationship touchpoints with Synapsys CRM, and intra-bank connectivity patterns associated with Jack Henry Synergy. Operational integrations included user authentication and provisioning through Active Directory, help desk ticketing via KACE, and telephony support with Cisco Unity Connection Manager as documented by support staff. The environment retained an AS/400 platform presence for user account access and everyday operational tasks, and service desk monitoring included application processing checks to ensure integrity of results. Governance and operationalization were managed through a Tier 1 and Tier 2 service desk model, with staff creating installation and procedure documentation, maintaining technical documents, preparing maintenance plans and upgrade schedules, and producing reports for teams across the business. Routine operational tasks included account unlocks and credential resets, new hire provisioning for Active Directory and email, hardware refreshes of PCs and laptops, and first line troubleshooting for Jack Henry applications including Jack Henry Banking SilverLake.
Digital Banking ERP Services and Operations 2019 2019
Banesco USA AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Gemini Chatbots and Conversational AI AI-Powered Application n/a 2025 2025
In 2025 Banesco USA deployed Google Gemini to accelerate credit memo creation and automate routine finance interactions. Google Gemini serves as the Chatbots and Conversational AI application driving conversational data capture and draft generation for credit memo workflows within finance. The implementation centered on conversational agents and natural language parsing, implemented to extract relevant fields from supporting documents, populate credit memo templates, and generate contextual narrative for approvers. Google Gemini was configured to support iterative prompts, template-based output normalization, and interactive clarification dialogs to reduce manual data entry in accounts receivable processes. Deployment used Google cloud services and was embedded into Google Workspace collaboration workflows for document access and reviewer coordination, keeping infrastructure and data flow within the vendor environment. Operational scope focused on finance and accounts receivable teams at Banesco USA, with the solution orchestrating document review, draft creation, and preparer to approver handoffs. Governance emphasized human review and auditability, with finance staff retaining final approval authority and review trails captured alongside generated drafts. The program cut credit memo creation time from a week to minutes, applying Google Gemini to the credit memo generation workflow and improving throughput while preserving manual control points.
Banesco USA Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2021 2021
Collaboration Collaboration 2014 2014
Banesco USA Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Management Content Management 2025 2025
Banesco USA CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2019 2019
Customer Experience CRM 2018 2018
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Banesco USA PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Robotic Process Automation PaaS 2022 2022
Transactional Email PaaS 2019 2019
Banesco USA IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Content Delivery Network IaaS 2021 2021

IT Decision Makers and Key Stakeholders at Banesco USA

First Name Last Name Title Function Department Email Phone
Digital Banking Officer Manager IT
SVP, Products and Digital Banking Officer VP IT
EVP, Chief Information Officer CXO IT
Information Security Officer Manager IT

Apps Being Evaluated by Banesco USA Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Banesco USA IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Banesco USA digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Banesco USA Technographics
Banesco USA is a Banking and Financial Services organization based in United States, with around 300 employees and annual revenues of $43.0 million.
Banesco USA operates a diverse technology stack with applications such as Fiserv First Data Credit Card Processing and Payment Solution, Jack Henry Banking SilverLake and Google Gemini, covering areas like Payment Processing, Core Banking and Chatbots and Conversational AI.
Banesco USA has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Fiserv, Jack Henry & Associates and Google.
Banesco USA recently adopted applications including Google Gemini in 2025, Google Cloud Document AI in 2025 and SS&C Blue Prism in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Banesco USA’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Banesco USA’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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