Riyadh, 12711,
Saudi Arabia
Bank Albilad Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Bank Albilad and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3767 Bank Albilad employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bank Albilad has purchased the following applications: Netiks 360Bank for CRM in 2021, HPE NonStop (formerly Tandem) for Servers, Storage and Networking in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bank Albilad is running and its propensity to invest more and deepen its relationship with Netiks , Hewlett Packard Enterprise or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bank Albilad revenues, which have grown to $750.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bank Albilad intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Netiks | Legacy | Netiks 360Bank | CRM | CRM | n/a | 2021 | 2022 |
In 2021, Bank Albilad implemented Netiks 360Bank as a core component of its CRM and digital transformation to establish a unified retail and corporate customer view. The deployment focused on CRM and customer engagement across the bank's Saudi operations, positioning Netiks 360Bank to support both retail and corporate segments within Bank Albilad's front-office channels.
Netiks 360Bank was configured to deliver a Customer 360 capability for unified profiles, Marketing Management for campaign orchestration and segmentation, Lead and Sales Management for pipeline and opportunity handling, and Process Automation for workflow orchestration and task routing. The module usage and configuration choices reflect the vendor documented portfolio for this engagement, and the full application name Netiks 360Bank is the primary CRM layer for these functions.
Operational coverage emphasized marketing, sales and customer engagement functions within Bank Albilad, with the implementation standardizing customer data and lead processes across those business functions. Governance and workflow restructuring were executed through Netiks 360Bank configurations to enforce consistent data definitions and process flows during rollout across the Saudi region.
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hewlett Packard Enterprise | Legacy | HPE NonStop (formerly Tandem) | Servers, Storage and Networking | IaaS | n/a | 2011 | 2011 |
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